Horizon Services, Inc.

heating & cooling contractor

About us

Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.41,333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
16%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.1
responsiveness
4.7
Showing 126-150 of 1333 reviews

Molly S.
05/2020
5.0
Very responsive and knowledgeable. The team wore masks, gloves and shoe covers the entire time.. Gave a good deal for a new HVAC system with a warranty, would absolutely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael R.
05/2020
5.0
The install was more problematic than predicated, but was resolved

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Shirley R.
05/2020
5.0
On time repair, professional, courteous worker. Found another issue and assisted in making suggestions to repair. Friendly, caring and helpful.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

John P.
05/2020
4.0
My only negative comment is that they will go for the money first. I requested a quote and they had to come out to give it. No problem and they said $411. I told them that I would want to think about it and see. The guy went back to his truck and called his boss. He came back to me and the price was $175 plus tax. Big change and I think they were hoping I would just take the $411 because I knew no better. The $175 was about average so that price was much more reasonable. I was replacing an outside faucet that had been broken by some trapped water.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$200

Kyle R.
05/2020
4.5
.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

John C.
05/2020
5.0
Professional and on time and left my home cleaner than when he arrived Thanks Anthony

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted M.
05/2020
5.0
N

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Griffin B.
05/2020
5.0
Showed up on time, very professional, work completed ahead of projected time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Audrey C.
05/2020
3.0
Pricey

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.0

Yes, I recommend this pro
$388

Latoiya J.
04/2020
5.0
The tech was on time and very knowledgeable. He was able to diagnose the problem quickly. It was a difficult repair but he did an excellent job and he cleaned up. I would definitely recommend this company and I would request the same tech Bryan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jacinta D.
04/2020
5.0
Good services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marion S.
04/2020
5.0
On time and kept area clean.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$3,200

LOLITA C.
04/2020
4.5
the technician (Buck) was very courteous and worked to meet my budget and price matched. he cleaned up after he completed his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Joseph P.
04/2020
5.0
The technician, MARC was (EXCELLENT). Very personable, friendly, diligent and competent. Although it was a small project , he took the time to explain the important features of the new equipment he replaced. He could have just replaced the part and been on his way, but he didn't . I really appreciated his efforts. He's a wonderful asset to your company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Debra M.
04/2020
5.0
I was very pleased with the promptness of their response to schedule an appointment and quickly resolve my problem. They were very courteous, knowledgeable and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,400

Michael T.
04/2020
5.0
Very good company and there work is good

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Uchenna E.
03/2020
4.0
Job was not diagnosed properly the first time. After the initial diagnosis of valves and faucet, the job was done only for me to discover that the leak was not fixed. When they came back out , they found it was the garbage disposal that the leak was coming from. They made me to pay additional $506.00 apart from the initial hefty amount that I paid the first time. I should not have paid for their wrong diagnosis otherwise.... ok.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

David M.
03/2020
4.0
Very good company. Very Pricy to make a repair. It cost almost $900 for a new garbage disposal and labor. Just Crazy.

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Loretta M.
03/2020
4.5
Very costly. I feel we were scammed into a cleaning package. Work was done though and no issues following the repair.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$300

Contact information

17 Roland Avenue, Mt Laurel Township, NJ 08054

https://www.horizonservices.com/?utm_source=hzn0400_ppl003_3124907548

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
HL-0000299
Trade License Locale
DE
Trade License Expiration
10/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services, Inc. accepts the following forms of payment: CreditCard
No, Horizon Services, Inc. does not offer free project estimates.
No, Horizon Services, Inc. does not offer eco-friendly accreditations.
No, Horizon Services, Inc. does not offer a senior discount.
Yes, Horizon Services, Inc. offers emergency services.
Yes, Horizon Services, Inc. offers warranties.

Contact information

17 Roland Avenue, Mt Laurel Township, NJ 08054

https://www.horizonservices.com/?utm_source=hzn0400_ppl003_3124907548

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day