Quick Cooling & Heating, LLC

The owner Amir took our feedback and addressed my concerns. This is good customer service.

Fast and efficient

This has been quite an experience, nothing has been done and we are cold.

Quick cooling is a SCAM stay away from this company . They don't know what they are doing . When you call them on it, they say they will call u back, and no one will ever call back . They looked at my ac and gave me a crazy expensive repair job . Paid them for an evaluation on the repair that was 100 % incorrect . I want my 75 back, and they won't respond. STAY AWAY FROM THESE SCAMMERS . I'm deleting this app just because of the experience with quick cooling . Trust bbb complaint is next .

Very professional

Came right away found the problem had the motor and installed

Great customer service!

Have already used them twice for maintenance.

The guys were great the job was done fast and clean and thorough I will hire them again for any other work that needs to get done in the future thank you

Great customer service

T

This past November, my hot water heater was not getting so hot so I spoke to Quick Serve Pro LLC (726 Fairfield Avenue, Kenilworth, NJ 07033) who sent out a technician to evaluate the problem. At first, they gave me a huge quote to replace the entire hot water heater. After three rounds of them giving me smaller estimates, they finally agreed to replace only the broken part. They asked for a credit card and sent me an agreement. After reading the agreement, I elected not to sign it and called them to tell them I did not want to go forward with the work. However, they ALREADY CHARGED my credit card $1119.57 I have been trying to get my money returned to me ever since last year. I call them weekly and harass their poor desk guy, Josh. I finally got to speak to a manager named Jackie. She refused to return my money because she says they ordered a very special part so they cannot give me a refund. When I ask her where is this part, please send it to me, she says it is somewhere buried in the back of the warehouse, and she will have to find it and get back to me. Of course, she never calls back so I have to believe they have no intention of returning my money. DO NOT USE THIS COMPANY! They are running a DISHONEST BUSINESS and are a SCAM. They will immediately try to OVERCHARGE YOU and then STEAL YOUR MONEY without providing parts or service. YOU HAVE BEEN WARNED -- please do not get scammed like me!

My furnace wouldnâ t turn on. Hired them to look at it. They charged $75 to come out. Quoted me $1,900 for parts and repairs or $9,800 for a new furnace. When we were replacing the furnace cover after the tech left, we noticed a loose wire that was in plain view of the tech the entire time. Reconnected the wire and the furnace immediately fired up. Donâ t know how the tech missed it, as it was literally right in front. Either he didnâ t see it, which makes me concerned about the quality of work, or he did see it and still tried to sell thousands in repairs or replacements. Neither gives me much faith.

Excellent

Never solved the problem, gave an estimate for something else that they did not do. Paid $925 and the ac still leaking. Technician ran out of the door so fast saying I did the best I can.

The workers were diligent and knowledgeable. They took their time to thoroughly answer all my questions. It was a pleasure working with such a reliable company.

Very expensive. Minimal work was performed for the price. That said, they were the only responsive company providing quotes or work, so I went with them.

Quick job very expensive

The company committed to do a job for $2400, which I accepted and paid them a 50% deposit. On the day they were to start the job, they requested and additional $1,400 over the contracted price. Needless to say, I did not accept. Company has come up with unacceptable excuses to refund the deposit.

Great work

Excellent customer service

Good work but the competence of their staff seems somewhat variable and their billing practices do not inspire confidence. They found and fixed a coolant leak and charged $3200, which was the quoted amount for that service but seems like a lot for about 2 hours of work. Also, the guy who came to scope out the job apparently looked at the wrong air handler (there are two in a particular crawl space, one for a system that was working and the other for the system that was not working). He prescribed a range of other things to fix, like a replacing a missing sheet metal panel, that turned out not to need doing (the panel was just to one side in the space), and other things (cleaning coil) that did, but again on the wrong handler. This all added $2075 to their quote. The guy who came to do the work backed off the work that did not need doing, to his credit. So in the end, they did not do some of the quoted work but I did ask them to clean the second dirty coil anyway, which was not part of the quote. They then charged my card exactly the same full quoted price, which I specifically told them not to do without showing me the breakdown. I then asked them twice for an itemized receipt for the work they actually did, but they never responded. So based on all this my bottom line is they did fix my system, but you need to be on your guard with this outfit.

Did not fix anything and charged me 145.00 . Called another repair and he fixed it in 30 minutes cost 150.00

It $1800 for A/C coil clean. Very expensive

My experience with the has been horrible please do not called this company I scheduled my service for a date they scheduled for another date. when I rescheduled for the date that I wanted in the first place, then they charged me 15.00.. my friend who was the one that told me about them, she had the same problem. they only charge her 125.00. when I called for the something, they charge me 311.00.just to come and see what they think it could be. . And we are living in the same neighborhood, the same street the only the very first person that I took to was reasonable...the rest were just given me wrong information.