heating & air conditioning/hvac, water heater repair
+ 0 more
They did a very professional job everything was beautifully done. I ve had two hot water heaters replaced and will be having my 2nd heater and air replaced They are prompt and there whenever I need them. I would recommend them to everyone
Description of Work: Heater and air replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doreen D.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
Ken Gibson, arrived promptly and had us up and running in no time. Ken was professional and took pride in his work. He walked us through everything he did and his rate was very reasonable. Our central air unit is very old and we were very worried that the unit would need to be replaced. Ken was not pushy and explained that we may not need to replace it this year . Our unit still has some life in it yet. However, we would like a more energy efficient one, so we asked Ken our options and potential cost for when we do decide to replace it. Ken was knowledgeable and gave us several options. We will be calling Ken back when we are ready. In the meantime, I am happy to say that we now have a heater/air conditioner professional that we can trust and depend on. We just scheduled Gibson Heating and Cooling to come back to maintenance our heater to avoid any potential problems for during the winter.
Description of Work: Our central air unit broke down during the heat wave. After already trying a few other companies that did not respond to our call, I reached out to Gibson Heating and Cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89.95
brian B.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
I obtained quotes from 4 vendors. All were competitive in the pricing but the trust level I had with Ken led me to choose Gibson Heating and Cooling for the job. I am moving my business into a new 8000 sq foot space that needed a complete overhaul. Ken replaced 3 out of 4 HVAC units along with all the duct work. Everything went smoothly. The systems are working great! The new units easily control the temperature in the space. I feel confident that we are as energy efficient as possible with all the new duct work and controls. I could not be happier.
Description of Work: Ken had installed a new HVAC system in my home 2 years back that is working great. When it came time to install 3 new units in my business I used him again. Gibson Heating and Cooling replaced 3 5-ton units in my commercial space along with all new thermostats that I can control on the app from my phone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,500
James M.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
See above
Description of Work: Our heater stopped working about 8:30 at night. I called Gibson and reached Mr. Gibson right away. He was driving and asked if he could call me back. He called a few minutes later and gave me the option of him coming out in an hour. I gladly accepted and he came as promised. He determined a sensor through a switch and reset and waited for the heater to run a while before leaving. He cautioned us on having the thermostat so high, it could have triggered the sensor. We were running the tempature high due to having a sick pet. The heater has continued to work properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$53
Kathleen S.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
Ken Gibson met with me & my husband & thoroughly explained a range of options to replace our old air-conditioning system. He is extremely knowledgeable about the products he sells and provided us with several different choices. Our main consideration was to have the system installed before the summer season started and Ken showed up and began work well before summer began. He came to our house every day until the installation was finished. The work was performed in a timely fashion and we hardly knew they were in the house working. Everything was kept clean and neat. We were completely satisfied with our new system and have had no problems with it. This will be our third summer with the "new" air-conditioner. I would highly recommend Gibson Heating & Cooling to everyone. I especially liked Ken. He is a well experienced professional and a likeable guy.
Description of Work: Replace our existing air-conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Terri R.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$6,000
Jeffrey F.
12/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced blower motor two times. Did not reassemble properly. Had to hire another company to repair
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$100
Mary J.
12/2015
4.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Gibson was very thorough. He cleaned the system's coils and made sure that all was running smoothly before he left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mary J.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Gibson was very thorough. He cleaned the system's coils and made sure that all was running smoothly before he left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Rania F.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
Everything went as planned, it was a pleasure working with Ken and the project was completed on time and within agreed upon price. I would use Ken again for any heating or cooling projects that I need for my house.
Description of Work: Install a central HVAC unit for 2nd floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
brian B.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
The process could not have been easier. Ken came to our house for a consult. We had already spoken with several other companies and were as confused as ever. Ken was able to clearly explain what options would be best suited for our house and our needs. He was able to breakdown the pricing and warranty options. He was able to make some specific recommendations on features and sizing suited to our home. We decided to use Gibson Heating and Cooling. They were able to remove our old system and install the new one in 2 days. The work was does clean and professional. You can tell when somebody takes pride in their work. The system has been working great through the summer and winter. Our energy bills have been significantly lower especially in the summer months. In the winter the humidifier option has been awesome!! I have 2 members of my family with sensitive skin and this past winter was the most tolerable for them with the whole house humidifier. The smart thermostat was set-up and explained. This has been great as well. I can change the settings from anywhere via the app on my phone. I actually use this much more than I thought I would. I could not be more pleased with the service and install by Gibson Heating and Cooling and the operation of our new Coleman HVAC system. I would recommend both to anybody. I have recommended Gibson to several friends already.
Description of Work: Gibson Heating and Cooling installed a new high-efficiency heating and cooling system along with whole-house humidifier and smart thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
raj P.
11/2014
1.0
heating & air conditioning/hvac
+ -1 more
I called the vendor three separate times to schedule an appt. to come out and service my heater/cooling systems. The man who answered the phone said he would come out after numerous contacts on 11/12 between 9-12 PM. I had taken the day off from work and he never called or showed up. When I called the warranty company, the said that Gibson was "too" busy to come out. At the very least, they should have called me to tell me that they were not coming. I would not recommend this company to anyone.
Description of Work: I called the company three times to come out and complete the servicing for my heaters within my house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$650
Response from Gibson Heating and Cooling
We apologize that you were not contacted by your warranty company about your maintenance dispatch. Please understand that we are hired by your warranty company to do your maintenance. Your maintenance was scheduled for 11/12. The warranty company was contacted on 11/07 to make them aware we could not run your call for them at which time we were told that they would contact you and make you aware. Based on your comments it appears that your warranty company did not do that. Also please understand that we are contracted by your warranty company , therefore the warranty company is our customer. At no time are we ever working, contracted, or compensated by you. From our point of view we gave your warranty company ( our customer ) 5 days notice about your work order and they never contacted you to find a replacement. Just to clarify at no time were we hired by, working for, or compensated by you. We are sorry that AHS did not contact you, your complaint should be directed to the company you hired and paid ( ahs ) rather than gibson heating and cooling.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Gibson Heating and Cooling is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Gibson Heating and Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Gibson Heating and Cooling does not offer free project estimates.
Yes, Gibson Heating and Cooling offers eco-friendly accreditations.
No, Gibson Heating and Cooling does not offer a senior discount.
Yes, Gibson Heating and Cooling offers emergency services.
Yes, Gibson Heating and Cooling offers warranties.
Gibson Heating and Cooling offers the following services: We offer sales, service, and installation of residential and light commercial heating and air conditioning equipment.