DSV Property Management

They have really helped us after Sandy. Our Association was completely devastated and do to spotty workmanship has been a struggle just to get by. We really appreciate everything they have done for us through this hard time.

This was by far the worst vendor experience I've had in both my personal and professional life. I am one of the board members who oversees our community and am happy to have DSV out of our community and financials. DSV a small family run business of 3 and the owners are extremely unprofessional and disorganized. We were constantly ignored on simple requests and were required to follow up 2-3 times before getting a response which was often not directly related to the original request. The Board members constantly received a very unprofessional attitude from both of the owners when asking for improvement in areas related to our contracted services. Financial reporting and records were a disaster when we received them, we received monthly financials 1 time in our 6 months of service and they were a mess. We made multiple requests for updated financials to no avail. Once we finally agreed to part ways, DSV became spiteful and destructive by sending an unauthorized mass e-mail to our residents causing unnecessary confusion and taking their anger to our vendors in a defamation attempt towards our community and board. My advice is to stay far away from this company and save yourself a lot of aggravation.

We were in the process of selling our home but wanted to get more options about renting it instead. I intially spoke to Cindy about two months ago and she was very helpful. She told me to call her back when we decided to move forward. About a month later I called her back to see if she could look at the property and let us know how much we could potentially rent it out for. She said she would take a look at our property online and put something together for me. About a week went by and I hadn't heard back from her so I called her again. She apologized and said that she was working on a project, but would get back to me with some inforamation the following week. Almost two weeks goes by and still didn't get any information from her. I called her again and got her voicemail this time. I asked her if she wasn't able to help us, if she could please refer me to someone else. I still have not heard back from her. Initially I was eager to work with Cindy because she was very professional and helpful. I'm not sure what happened but I wish she would have at least returned my phone call.

The company web site mentioned they were expanding to North Jersey so I called them. After John learned that he couldn't help me he still stayed on the phone with me and offered me advice on a rather poor property manager situation I am currently in. He spend about 15 minutes explaining things I should look for, reasonable rates and other advice. It was very kind of him to spend that time with me knowing that I wasn't going to be a client. The company seems very reputable.

Great company!

It went excellent. No worries, they took care of everything with me being out of state. My mother's house was in NJ while I live in Tennessee.