Keller Williams Realty

On 9/16/15 I made an offer on the property for home with all furniture which was accepted. I made an initial deposit of $1000 on 9/18/15 followed by another deposit of $1000 on 9/25/15. On 9/24/15 I paid $350 for a home inspection which found some items that needed to be repaired. I requested the seller to pay for said repairs which he refused. He countered with paying half which I agreed to. When the listing agent brought the paperwork for him to sign for this, he refused. I decided to go ahead with the purchase. On 9/28/15 I mailed a check for $350.00 to the Priority Funding for the home appraisal. Everything was set to for a closing on 10/14/15. However the listing agent failed to schedule the appraisal. It was finally done on 10/10/15 which caused to closing to be delayed to 10/16/15. On 10/15/15 I did a walk through of the property with my realtor from Coco, Early and Associates. We discovered that a cabinet had been removed from the home and also the shed had been cleaned out. My realtor contacted the listing agent who claimed to have no idea that the seller had removed the cabinet. Later that morning I received a call from the title company stating that the title was not in the seller's name and that the sale could not move forward. On 10/16/15 the listing agent called my realtor and told her I could just move into the property if I wanted to! I refused since I felt that was not legal to do that. I requested my deposit back. The listing agency wanted me to sign an agreement that I would not make any claims against them and they would return my deposit. I refused to sign the document. The deposit was returned to me on 10/28/15. The property was put back on the market and the listing agency is telling prospective buyers that the owner died between the time that I made my initial deposit and the date of the closing when in fact she died 6 weeks before I made my first deposit. I am now suing Keller Williams for the amount I spent for home inspection and appraisal and damages. The original listing agent, Kathy Snyder has left Keller Williams and is now at RE/Max. The new agent is Carol Griffin.

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First, she did not list the house at what we wanted. She pushed and pushed to lower it to what she wanted and did not listen to my husband at listing the house at 249,900. she listed it at 236 and said 'but it will sell faster'. we were very clear where we had to walk away when done with the deal. For someone who was to stand up for us (the seller) she failed in her job. The buyers broker screwed up the deal from the start but in order to "keep the buyers" both she and Tracy gave up comission - which i said was not correct and this deal needs to not be signed. I questioned the way the deal was being done, and she did her best to sweet talk and do things to make it go through, and convinced me that "it would all be the same and you'll get what we talked about. There was a failure to disclose the buyer was FHA and so we were getting fees in the HUD that didn't make sense. We were being mandated to pay property tax through the end of year, and other fees that made no sense. The selling broker was also Keller WIlliams (different office - Metropolitain, but still) when i said I want to stop the deal and go through this, If needed they can close tomorrow or monday but i want to get through this correctly. My own broker's answer was if we make that choice then she'll sue us and the buyers will too because they were ready to close NOW and we better sign and be done. We tried to talk to the lawyer (which was of no help because he was tied by the fact that the P&S was written in a way that was completely against us. He basically washed his hands of it too. So our broker gave us bad advice. When we said the LEAST we'd like is the rest of the tax money for the year (because why should we pay for the taxes from July through December - we should pay only until closing date) - she said Ok, she'll get that. THen 2h later said no, she won't. There is complete lack of transparency with her, and I wouldn't ever use her or suggest anyone else uses her services ever again.