Mr. Rooter Plumbing & Heating is a Licensed & Insured Plumbing & Drain cleaning company that provides 24/7 Emergency Service with No Overtime Charges. Mr. Rooter Plumbing has a small dispatch fee of $54.95 on the weekdays and $99.00 on the weekends which is waived if service is provided. We can only provide a service to the property owner.
They were efficient, timely and professional, however, what started out as a small toilet and replace elbow joint in sink repair job - $300-500'- turned into a $1,100 job! We felt it was way over priced and a little taken advantage of so for those reasons we probably wouldn't call them again and for those same reasons wouldn't recommend them to anyone!
Rating Category
Rating out of 5
quality
3.5
value
0.5
responsiveness
4.0
$1,100
Cheryl H.
05/2016
5.0
They were very nice and polite, respectful. Also after the work was finished they checked it out thoroughly and then made sure you were totally satisfied.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
bill g.
05/2016
4.0
very quick and effective repair of my toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$145
Mike H.
05/2016
2.0
The price to install a kitchen faucet....$485!!!! If I had the time.....I would have installed it myself.....an "off the shelf" Delta faucet......maybe 90 bucks.......NEVER AGAIN!!!
Rating Category
Rating out of 5
quality
4.0
value
1.0
responsiveness
5.0
$485
Ellen Z.
04/2016
5.0
Eugene was the plumber who did the repairs. He was very professional and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$501
Elaine C.
04/2016
3.0
Excellent customer service and tech was really good. Don't charge by the hour but from their schedule of prices- much more expensive!
Rating Category
Rating out of 5
quality
5.0
value
1.0
responsiveness
5.0
Yes, I recommend this pro
$748
faye p.
04/2016
5.0
I was impressed with the work Shane and Nick performed. The job was executed in a timely fashion and with excellence. Every detail was addressed and resolved to perfection. Would definitely utilize this company again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
james m.
04/2016
5.0
Eric was kind and courteous, and was able to fix the problem right off. Left the job site cleaner than he started
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$429
Matt D.
04/2016
4.0
Prompt, courteous, professional. A tad expensive, but I'm confident a good job was done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$311
Seth W.
04/2016
3.7
They were prompt and friendly. I got a call within the hour of making the inquiry and the Plummer was at my house the same day. He gave me price and did work at time of call. I will say it was very expensive and probably an independent Plummer would have been cheaper. But as far as work and quality so far no complaints. Just very expensive.
Rating Category
Rating out of 5
quality
5.0
value
1.0
responsiveness
5.0
Yes, I recommend this pro
Natasha B.
03/2016
4.0
I was very happy with the service and work done. They were prompt and answered my service call the same day. They were a little pricier than other places that I looked at, but overall, I was very pleased with the service.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$155
Alan R.
03/2016
5.0
job done next day
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
$1,650
Ron S.
03/2016
5.0
Very professional - great job - friendly and courteous - went the extra mile - but pricey!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$2,100
Kathy M.
03/2016
4.0
Great job came right away! Thank you Eugene!
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Joe M.
03/2016
5.0
Answered and responded quickly...No extra charge for coming at night...Got the annual plan...Very professional and pleasant
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Graeme M.
03/2016
4.5
The engineers were very professional, the work area was cleaned up afterwards. Great guys, funny and knowledgeable.