Paul Davis Restoration

Please be advised that this company takes advantage of homeowners who aren't familiar with homeowner claims procedures. They have a referral process with Progressive where they come out to do the work before the claim is even approved… then bill the homeowner twice as much as they would charge Progressive if the claim gets denied…they also only send bill, then sent it straight to collections.

New roof leaked. PDR was prompt and responsive, and continued to work with the subcontractors until the job was done well and the damage repaired beautifully

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It went very well.  The house was on the market and I was relocating to another state in 5 days after the leak occurred.  The majority of the work was performed after I departed, but the contractor kept constant contact with me and the insurer during the whole process.

I'm very pleased with the service. Their response time was great. Steve kept me well updated on the progress of the work. This was very important, as I had relocated to another state and had the home on the market.

It was speedy and inexpensive. I couldn't have been more pleased with it. He was responsive to my call. He had his crew out there within a day.

It was billed to my insurance. They did a good job and are very responsive.

I would use their services again in the future if I needed to.

They are just wonderful people. They have answered all of our questions. They just do everything in a timely manner. They are always here for you 24/7. I am very impressed with them.

It was a Sunday afternoon and I discovered water in my basement. I had not been downstairs for several days and the water had spread to most of the carpet in the entire finished portion of the basement. The sump pump had failed and when I called my insurance company they told me I had a 500 deductible and to just keep receipts. So, I asked around and Paul Davis had the best reputation around. I called them and within 2 hours they had a truck there and supper time all the pad had been removed and the fans were operating. The quality of the work was excellent and they were extremely helpful. It was not until the next day that I discovered that the claims guy was mistaken and I did not have any coverage. So, I had to eat the entire bill which was a bit over the top. Each fan cost me $30 per day for rental. Everything else was very expensive. The entire project took 4 hours from 2 guys. 10 fans rented for 3 days. A dehumidifier running for 3 days and the cost was over $2000. The estimate for relaying new pad and cleaning the carpet is another $1500. If I had known I did not have insurance coverage I would have had some friends come over and help me tear out the wet carpet and gone to United Rentals and rented some fans and we could have done the whole thing for less than half the cost. Lesson learned.