LOWE'S

Hardware & Home Improvement Stores, Roofing, Doors

Reviews

4.15 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
3.7
value
4.9
professionalism
3.8
responsiveness
3.5
punctuality
4.8
Showing 1-5 of 5 reviews

MARTA M.
06/2014
5.0
home improvement stores
  + -1 more
The sales associate was EXTREMELY helpful. He listened carefully and attentively to my specific requirements so the refrigerator would be the right size when it was delivered. He explained thoroughly that if I wanted it to fit flush against my cabinets that the cost would be increased. I thought that was very honest of him to explain the details to me. The delivery was at the time and date that was scheduled and the men were very careful when they brought the refrigerator in the house. It fit perfectly. I will shop at Lowes again when I need an appliance.
Description of Work: I bought a new refriigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Linda N.
01/2013
5.0
home improvement stores
  + -1 more
Delivery went well and I love the refrigerator.
Description of Work: Bought a refrigerator at a very good price.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Kathryn M.
11/2012
1.0
home improvement stores, doors
  + 0 more
See above. Very bad experience!
Description of Work: I placed an order to have a front and back door replaced for a home I had bought. The salesperson was very helpful. He said I should receive a call in a few days from the installer. After a week with no call, I went back to the store and spoke with the sales person again. He apologized and called the installer while I was standing there. This was on a Saturday. The installer said he would be in that area on Monday afternoon and could meet me at 5:30 for measurements. I left my workplace and drove 35 miles to the house on Monday to meet the installer. It was a "no call, no show" from him. I had given him my cell phone number so he could call if if something came up and he couldn't be there. I did not receive a call. I went back to the store today and got a refund on my deposit. I was very disappointed in the manner this was handled. Everyone in the store was very courteous and helpful but the installer just dropped the ball on this one for some reason. I was also going to have Lowe's do carpet & shingles but after this I have changed my mind.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35

Timothy T.
09/2011
2.0
roofing
  + -1 more
It was pretty frustrating. The price was reasonable. It was much less than we thought but we didn't price anything else. We were surprised it was that low. We contacted them for weeks because it was real wavy and he never came back. He was supposed to come back two times and he never showed. Nobody could speak English except for the supervisor and he was never there. They did replace plywood and things but nobody could communicate.
Description of Work: I contracted with Lowe's for roofing.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0


Timothy T.
03/2011
5.0
roofing
  + -1 more
I spent about $1300. They are very good. They came out and gave us a good deal on it. They said that they were going to be here at a certain time and they were here. They said that it would take a few days to finish it and they did. There are some problems with the roofing materials that they put on and that is by the company that owns the tiles. So, they are going to come out when it gets warmer. They are going to take this roof off and put a new one on. They stand behind their work. The people that came out to do the job spoke Spanish and it was hard to understand, but their work was excellent.
Description of Work: Lowe’s put in a whole new roof for us in October.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

    Contact information

    100 LINER COVE RD, WAYNESVILLE, NC 28786


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Roofing,
    Doors

    FAQ

    LOWE'S is currently rated 4.1 overall out of 5.
    No, LOWE'S does not offer free project estimates.
    No, LOWE'S does not offer eco-friendly accreditations.
    No, LOWE'S does not offer a senior discount.
    No, LOWE'S does not offer emergency services.
    No, LOWE'S does not offer warranties.

    Contact information

    100 LINER COVE RD, WAYNESVILLE, NC 28786