Cape Fear Air, Electric & Plumbing

What an amazing experience Cape Fear Air Electric and Plumbing was fast, friendly, and very professional!!!! I highly recommend CFAEP!!!

It was very efficient. The technician showed up on time and completed the work within two hours. Very professional!

Price was ridiculous for work that was actually done - I will take the heat on this one as we did not do the initial request correctly. We should have gotten a better quote but we did not really know what was actually needed

They were quick to show up, after contacting them. Very knowledgeable, friendly, and on time.

Great service. Arrived on time, was friendly and professional and very honest. They will be our go-to plumber!

Good.. Repaired within one hour..great job ..

Cape Fear did a great job on my Heat Pump Tune Up , they went above and beyond

I was very pleased with this company and they will handle all of my electrical projects from this day forward. I received a call from them within a half-hour of sending them a message requesting a quote. The electricians Tony and Justin explained everything they did. I recommend this company without reservations, if you are in need of someone to do an electrical project give them a call, you will be glad you did. Wilbert Stokes.

Wonderful,feast,efficient,friendly,and knew their stuff.Answered all my questions.

Technician was on time and very knowledgeable. He walked me through the process and quoted me exactly what we discussed. Cape Fear Heating and Air is now my first call whenever I need help.

Fine. The two-man crew worked quickly. I like that. But it would have been better had they smiled.

Originally I had them come out to look because my downstairs A/C system was cooling sporadically. The technician was really friendly, polite and informed me that it would be $1500 to replace the variable motor b/c it was completely done. My system is just now at 10 years old. I decided to compare the cost of getting a new unit which I ended up doing. I got different estimates but Andy gave me the best deal for the best unit out of all the estimates. Install went great, the technicians were very polite, professional and my house is cooling again.

The service tech identified the issue and was able to find a part and have it installed the same day.

they did very well.They were very helpful,friendly and prolite.

Excellent. Thanks for coming out Mark.

Excellent. He made a 1 hour and 45 minute drive to fix our blown capacitor. He was professional, prompt and courteous. Thank you.

Very well! He was on time, professional and explained what he did and made recommendations for another unit. I thought he might not do a thorough job because it was only $10, but, he preformed like it a a $80 job. Thank you! Would definitely use them again and recommend them.

When they called me, two days later, they told me they couldn't get to my problem until the following week. I finally had to find someone on my own. All of the pros I called, either said it would be the following week they could help me or never returned my call.

terrible, they lied about the price, financing, everything. i was told it would be a 3-4 hr job, when the techs got there they were mad because they said it would be an all day job. they failed to put down protectors on my floors, ruined the floors in the laundry room and my 100 yr old wood. put holes and scratches in the floors, door, walls. outside put in the wrong pipes to the outside, my heat froze up, no heat for several days, tech was supposed to come back and replace pipes but never showed up, refused to return phone calls. under the house, cut out the entire entire vent, that goes from the dryer to the outside of my house, left trash under the house, ripped out the insulation under the house. i had a mouse that got in for the holes left under the house in the dryer vent, chewed through the dryer vent inside my house, my dryer does not work. when they removed the heating unit from the wall, they either dropped it or did not wire it correctly, have had problems with that, no heat most of the winter, was told it was cracked, would cost over 3500 to replace. i never had problems with my heating unit for over 17 yrs til they did their work. i called them over 30 times, never returned phone calls. was told at the beginning they would fix everything, never did, sent over 5 people out to give estimates, the company still refused to get the work done, the work was estimated at over 10k and that was before i found out about the heating unit and the dryer. so i estimate the damages now at close to 20k. i wrote 2 letters, Johnson finally showed up because he would never return phone calls. i was told at the beginning, they would fix everything, give me 3 free check ups, never did, extend the warranty 4 yrs, not done. when johnson and ral mgr came out, said would only repair floor in laundry room and paint, nothing else. i have reported them to other agencies, i want their license revoked. they are the worst company. in addition, the unit they put on the outside of my house is damaged. i have over 10 pictures of the damages.

The work was done quickly and relatively neatly.

Jeff Pruett was great. Fantastic job. Robert Deese did solid work. Always very professional

Everything went very well. The serviceman (Ricky) was courteous and everything checked out fine and we felt confident in his work.

Very professional group to work with. System was installed the day after purchase. Arrived on time and completed by end of day.

Work completed as advertised in deal,

Great. Efficiently done. Replaced AC and heat. Redesigned ductwork and added new thermostat upstairs. Upgraded system to high efficiency.