A & M Auto Service

Auto Service, Auto Tires, Auto Transmission,

About us

Family owned & operated. 5 Employees. Specializing in engine diagnostics and repairing cars others can not.

Business highlights

29 years of trusted experience

Services we offer

Air Conditioning, Brakes, Engine Diagnostic & Repair, Exhaust, Manufacturer Specified Maintenance, NC State Inspection, Pre- purchase inspection, Steering & suspension,

Services we don't offer

Rebuild automatic transmissions

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 139 reviews

Philip J.
12/2020
5.0
auto repair
  + -1 more
excellent very good
Description of Work: replaced clutch
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom A.
01/2017
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

William & Erin F.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Excellent staff. Friendly, knowledgeable , and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret J.
07/2016
5.0
auto repair
  + -1 more
I would use them again in future.
Description of Work: They did some repairs.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,200

Mark O.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin B.
06/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane Y.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth O.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Inspected a problem with my car at no cost.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris B.
12/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: I had an oil leak. They diagnosed the problem and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Katherine C.
08/2008
5.0
auto repair
  + -1 more
They are really great. They seam very honest. They are very courteous. They stand by there work. I feel very comfortable going there. Everyone who works there knows what is going on and can help you.
Description of Work: I took my vehicle in to have a seal replaced. It was covered by warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren M.
08/2008
5.0
car inspections
  + -1 more
Excellent customer service, honest people & they worked diligently to get me an accurate quote.
Description of Work: They gave me an estimate on repairing my transmission.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom S.
08/2008
5.0
auto repair
  + -1 more
You know how hard it is to find a good politician, that saying also goes to finding a good car mechanic! Well we found one!!!! I would recommend A & M Autoservice to all my friends and even strangers. We were so pleased with the service, price and honesty that this company provided! We also like the fact that the owner (Dutch) was there and involved in what seemed all aspects of his business. He cares about his businesses reputation and his customers. He even talked us out of a car service which he felt we did not need. We thank all the team at A&M Autoservice.
Description of Work: We had both our cars serviced, our Mitsubishi had thermostat replaced, tune-up, oil change, air filter replaced, gasket replaced. Our Honda SUV had the fluids and filter changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JENNIFER M.
07/2008
5.0
transmission repair
  + -1 more
I cannot say enough about the integrity of Dutch, the owner. Honesty is the hallmark of his business and he gave us the best possible solution to a frustrating repair- transmission completely burned out after only 65k miles! Communication and quality of work were excellent. The car runs better than the day I bought it!
Description of Work: Removed, rebuilt, and reinstalled the transmission in my 2002 Mazda Protege.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

DELORIS H.
06/2008
5.0
auto repair
  + -1 more
I had to have started replaced, which the mechanic told me all that he was going to be doing to my vehicle and he also took the time to show me the old part afterwards.
Description of Work: I had the starter replaced on my van and was very happy with service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFF AND HEATHER P.
06/2008
5.0
auto repair
  + -1 more
THEY ARE A VERY PROFESSIONAL SERVICE, VERY RESPONSIVE AND VERY RESPONSIBLE. THEY HAD IT READY WHEN THEY SAID IT WAS GOING TO BE READY, THE SHOP WAS CLEAN. I RECOMMEND THEM TO ANYBODY.
Description of Work: THEY DID A TUNE UP AND REPLACED THE SPARK PLUG HARNESS, CHANGED THE OIL, DID AN INSPECTION, AND THEY REBUILT THE CARBURETTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

EUGENE & JANE K.
06/2008
5.0
auto repair
  + -1 more
Dutch could not have been more pleasant and helpful. He was concerned about saving us money and he had the car fixed and ready the very next day. I LOVE this place and am so happy to have finally found a reputable auto mechanic...YAY!!
Description of Work: Fixed three major oil leaks in our 1997 Honda Odyssey.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Gerry S.
03/2008
5.0
auto repair
  + -1 more
Dutch passed up the chance to do the engine repair on my car and instead alerted me to the fact that it might still be warrantied work at the dealer and cost me nothing. He also offered to do a reality check for me on the estimate from the dealer if it turned out to not be warrantied, to give me his opinion of whether I was being quoted a fair deal. Further, I had to pay $110 at the dealer for the diagnostic work, and Dutch offered that if their estimate was unreasonable that he would fix my car without charging me for his own diagnostic work, so that I wouldn't end up paying for diagnostics twice. It turned out to not be warrantied, but Dutch told me their estimate sounded fair, so I had the dealer complete the work while they had the car. I have been to Dutch 2 or 3 times now and have found him to be honest, accommodating, professional, and technically very knowledgeable and competent. He looks out for his customers' interests, so I will definitely go back.
Description of Work: I took my car to Dutch (A&M) for 4 brakes, oil change, and to diagnose and fix the dreaded "service engine soon" light. He did the brakes and oil, and read out the code for what was causing the "service engine" light. Rather than just do the work to correct the engine problem, he suggested that I first contact the dealer to see if this work might still be covered under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

01/2008
5.0
auto repair
  + -1 more
Exceptional experience from the call to make an appointment through completion of work. Every detail of the work is explained thoroughly. Women are treated with respect, no corners are cut on explanations.
Description of Work: Replaced broken tail light; noticed error message on instrument panel re headlamp - replaced a bulb - very hard to find right type; then had to replace other headlamp bulb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

STEPHANIE C.
12/2007
5.0
auto repair
  + -1 more
I have to admit..all of the previous reports were spot on when it comes to the service I received from Dutch and A & M auto service. I have a 1999 Infiniti G20 with 146,000 miles. The team did a wonderful job of looking over every item that the dealer said I needed to get taken care of. Come to find out, NONE of it was necessary! I left there only having to pay for the oil change and the diagnostic work. Dutch not only saved me a ton of money, but he explained why the work was unnecessary. The items the dealer pointed out to me were not true areas of concern, especially considering the age and mileage of my car. My car is not worth putting forth a huge investment in the dealer-mentioned repairs. I really appreciate the cost/benefit analysis he brought to my attention. I also appreciate the time he spent explaining everything in detail to me and my husband. This is place where you come once--you come for life. I'm so through with the dealer and I'll be coming to Dutch!
Description of Work: They did diagnostic work to determine if the work the dealer said I needed to get done, really needed to be done. They also did an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75.25

LEKESHA G.
10/2007
5.0
auto repair
  + -1 more
They took the time to explain everything to my husband and I and I was pleased with the work performed.
Description of Work: My engine and radiator light came on and car was sputtering. I bought my car in to have it looked at and evaluated. They were able to get me an appointment within a day. The staff greeted us, offered us coffee and were funny. They had my car for the entire day trying to find cause of problem and after all diagnostic testing, they told me the car was in good condition and I may have gotten some water in my gas which could of caused the problems. I also requested an oil change and they checked my radiator and was all fine. We were charged for engine and radiator diagnostic testing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Jean-Francois L.
09/2007
5.0
auto repair
  + -1 more
The total repair would have been $1200. He agreed with me that it is not worth it given the value and unreliability of my car. He is very good and replies to questions very promptly. He really knows his stuff. He gave me advice on my next car. My advice: go to A&M and stay away from the dealer..
Description of Work: I have a 2000 VW Passat with 94,000 miles. I have a check engine light that stays on. I have spent a lot of money on my car over the last few months at the dealer. I needed a second opinion. Dutch performed a computerized diagnosis on my emission system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

07/2007
5.0
auto repair, transmission repair
  + 0 more
Excellent job. They replaced the transmission seal and mounts. I would recommend them highly to everyone. Dutch the owner is great.
Description of Work: They worked on my 1994 Saab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

CHARLES N.
06/2007
5.0
auto repair, car inspections
  + 0 more
The best money that I didn't spend! I was recently told at the dealer that I needed about $350 of service. A & M AutoService looked at my van and informed me that none of the anticipated service was necessary at this time. Actually, all I needed was a tag light. Now I know why they want to look first and give an estimate later. Dutch and his team really saving me some time and a lot of money. This was my first time at A & M and will not be my last.
Description of Work: 30 point inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARLAND M.
05/2007
5.0
auto repair
  + -1 more
Great every aspect better than Jaguar dealer.
Description of Work: Oil change (mobile) Replacement of oil filter, replacement of serpentine belt check of fluid level; brake power steering, tire pressure, dectional signals, headlamps, brake lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201.21

Response from A & M Auto Service
WE HERE AT A&M AUTOSERVICE (WWW.DUTCHFIXMYCAR.NET) WERE DELIGHTED TO BE OF SERVICE TO THE MEMBER. WE PRIDE OURSELVES ON OUR CUSTOMER SERVICE, PROFESSIONALISM AND WORKMANSHIP. PLEASE TAKE A MOMENT TO VISIT OUR WEBSITE OR JUST DROP ON BY TO SAY "HELLO" AND TOUR OUR SHOP. WE ARE SURE THAT IF GIVEN THE OPPORTUNITY TO BE OF SERVICE, WE WILL EXCEED YOUR EXPECTATIONS. IN FACT, WE ARE SO SURE OF OUR TECHNICAL EXPERTISE THAT WE OFFER A TWO YEAR/24,000 MILE WARRANTY AT NO ADDITIONAL COST TO YOU ON MOST REPAIRS. ADDITIONALLY, YOU WILL HAVE THE SECURITY OF KNOWING THAT THE FIRST YEAR OF THIS WARRANTY IS NATIONWIDE. THANK YOU, DUTCH AND THE GUYS AT A&M.

JENNIFER S.
12/2006
5.0
auto repair
  + -1 more
They quoted me $600 when the dealership quoted me over $900 and I was pleasantly surprised when the final bill was less than the quote. They were honest and up-front with me a thoroughly explained what they could do for me compared to the dealership. I would recommend them if you are looking for a honesty and integrity.
Description of Work: The team at A & M replaced my timing belt and provided my 100K maintenance on my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Contact information

12715 DOWNS CIR, Pineville, NC 28134

www.dutchfixmycar.net

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Tires,
Auto Transmission,
Auto Inspections,
Windows,
Real Estate Auctions

FAQ

A & M Auto Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

A & M Auto Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A & M Auto Service does not offer free project estimates.
Yes, A & M Auto Service offers eco-friendly accreditations.
No, A & M Auto Service does not offer a senior discount.
No, A & M Auto Service does not offer emergency services.
Yes, A & M Auto Service offers warranties.
A & M Auto Service offers the following services: Air Conditioning, Brakes, Engine Diagnostic & Repair, Exhaust, Manufacturer Specified Maintenance, NC State Inspection, Pre- purchase inspection, Steering & suspension,
Rebuild automatic transmissions

Contact information

12715 DOWNS CIR, Pineville, NC 28134

www.dutchfixmycar.net

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
Closed