Chris Doyle came to the house, said he could fix air conditioner. He came out tried to fix it, charged us 3400.00 dollars, then proceeded to walk off the job. He would not answer or return our phone calls, he did not refund our money. We have been without air for 2 months during the hottest summer we can remember. We called our air conditioner maker, they said our unit should have never tried to be repaired because water had contaminated the system.
Description of Work: We had to have air conditioner fixed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$3,600
David K.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
Went very well. The technician was very good at his job. He was also very courteous and respectful.
Description of Work: Summer service and coolant replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Walter S.
03/2015
5.0
heating & air conditioning/hvac
 + -1 more
Had to replace outside unit and air handler, Did the job in the timeframe they said and did a professional job. Employees are courteous and professional.
Description of Work: Replace heating and cooling unit
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Laurie K.
04/2014
5.0
heating & air conditioning/hvac
 + -1 more
Great, but roofer refuses to pay for repair.
Description of Work: The roofer putting new shingles on house punctured the refrigerant line on my HVAC SYSTEM. He checked for leak because my heat pump was not heating the air. Found leak. Repaired leak. Vacuumed out system. Added new refrigerant. Back in business in 1 hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Phil C.
10/2013
4.0
heating & air conditioning/hvac
 + -1 more
Was a little late arriving but office called to notify me, so OK. Very knowledgeable and had a lot of experience in the field. Also provided tips to help the unit and the house operate more efficiently. They nor any contractors in New Bern offer 24 hour emergency service but they have answering service. Would recommend company and would use them again.
Description of Work: Inspected and cleaned heating unit for upcoming season. Provided a bi-yearly inspection program for the heating/air conditioning units in the cost
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
William W.
07/2012
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
We selected Doyle because we had good reports about their reputation. They can be rated all A's! We plan to continue to use Doyle for future maintenance on our new system.
Description of Work: Doyle Heating and Air replaced our entire system, last August. They also replaced the duct system, as well as enclosing and conditioning under the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Michael B.
06/2012
5.0
heating & air conditioning/hvac
 + -1 more
Excellent!!! Doyle's repaired my system on a holiday weekend, then the system had a 2nd failure 24 hours later on Memorial Day. Doyle's had told me the day before that they would be back to service the system the next week, AND that the system appeared to need additional work. NOTE: This system is in a 6 year old house installed brand new by the builder contractor, an inferior system that was not installed properly, I had been fighting with the builder, system supplier, builder installer for 2 years over repairs. Doyle's came back on Memorial day, at this point I had paid them 357 dollars for repair and service contract, they fixed the system again on Memorial day, at this time I decided that enough was enough. Doyle offered to install a new system and use the money previously paid for repairs towards the new system. Doyle's installed the new system in 1 day as they said they would. They also deducted a 100 bucks off the price due to a fan problem that they fixed. The new system IS NOT a 2nd tier contractor grade a/c. The difference in the cooling in our house is unbelievable. Thank You Doyle's For Your Hard Work and Professional Business!!! I Highly Recommend Doyle's Heating and Air of Havelock, NC
Description of Work: Replaced my central air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,343
Dominick G.
05/2012
5.0
heating & air conditioning/hvac
 + -1 more
My AC unit was unrepairable and needed to be replaced. I had 5 different local companies quote on the job, they ranged from $4k to $12k. I made a good decision and gave the job to Doyle's. Here's why: - From phone call to estimate was literally hours. - Showed up on-time, each time with no delays. - I condered Walt to be very honest and willing to work within my budget (others kept trying to upsell everything from insulation to zone systems). - Walt worked within my parameters and came back with an extremely fair estimate. - They commenced work within a day of agreeing to the proposal. - Showed up exactly on time and had the new unit running that day. The Technicians that installed the unit were polite, professional and worked very hard all day to ensure completion. I had great confidence in their work. This is a nice local, family owned and operated business. It was like making good friends and them helping you out. I was very comfortable dealing with them, never felt pressured or confused. They always took the time to educate me on whatever questions I had and I am very happy with the reults. I would easily recommend them to anyone looking for a new system, and already have.
Description of Work: They made an initial proposal based on what they thought I would need. They fine tuned the proposal to my exact parameters and requirements. They installed a new 3.5 ton, 14 SEER Bryant package unit in a new location, with 2 new vents installed. Making all the necessary duct and electrical modifications.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
James M.
01/2012
5.0
heating & air conditioning/hvac
 + -1 more
They were excellent. They were professional, kind and friendly. They explained everything. It was kind of an emergency. They are one of the only local ones that I could find. They were really good.
Description of Work: I used Doyle's Heat & Air to repair my heat pump and my thermostat.
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Doyles Heating & Air LLC is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Doyles Heating & Air LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Doyles Heating & Air LLC does not offer free project estimates.
Yes, Doyles Heating & Air LLC offers eco-friendly accreditations.
No, Doyles Heating & Air LLC does not offer a senior discount.
No, Doyles Heating & Air LLC does not offer emergency services.
Yes, Doyles Heating & Air LLC offers warranties.
Doyles Heating & Air LLC offers the following services: Heat pump & gas furnace repair & replacement, hybrids, oil replacement for gas & heat pumps