Plumbing Experts, LLC

water heater installer

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Plumbing Experts is committed to excellence. Read why clients prefer us: 1 - Our tank type water heaters - Made in USA 2 - Our tankless water heaters - Made in USA 3 - We guarantee we have the lowest price, in writing 4 - We guarantee we have the longest warranty too 5 - We answer texts 7 days a week 6 - We do off-site quotes, guaranteed, 7 days a week 7 - We do emergency installations, at no extra charge 8 - Our lifetime parts/labor warranty on all gas piping Our water heating solutions offer $$ savings, space savings, instant hot water & never-ending hot water. We specialize in custom water heating solutions & sizing for the commercial space as well.

Business highlights

12 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.870 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.8
Showing 26-50 of 70 reviews

Bruce R.
09/2020
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Wren Y.
07/2020
5.0
Highly recommend doing business with John Gallagher of Water Heater Experts. He's very knowledgeable, transparent (what needs to be done and why), customer centric, and kept to what he promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aaron W.
06/2020
5.0
One of the higher quotes I received but Johns communication throughout the process and the installation were top notch. Not to mention the warranty that is provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt N.
05/2020
5.0
Great job. Performed service on Memorial Day. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Jerry H.
04/2020
4.5
They were not the lowest estimate I obtained (second highest) but seemed the most knowledgeable about tankless water heaters. And their warranty was unmatched. Went without a circulation pump and now regret that decision. The unit was placed on the side of the house where the master bathroom is located but that has not reduced and possibly increased the time for hot water to arrive there. Went without the pump to avoid yearly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$5,500

Trevor G.
03/2020
5.0
John was incredible to work with. Very knowledgeable and responsive, always taking the time to explain everything fully and patiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,500

Terence B.
02/2020
5.0
Great experience and well worth the money spent. Did a very clean and nice job. New tankless looks great and we're loving the speed to get hot water, seconds vs minutes!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Scott F.
02/2020
5.0
What a great experience! Replacing our water heater, and am so happy we selected Water Heater Experts. Overall the very best experience, but I want to highlight the best part - it was the honest information I received about out options, really felt I was asking a friend about what we should do, vs someone who was trying to sell me. They provided wonderful transparency into our options, and guidance about products and how to install - my comfort level with them was great. Very high quality of service, pricing, and honesty - I have a plumber company for life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,032

Janet T.
01/2020
5.0
What a great company. I had a tankless water heater and two new toilets installed in my home this week. John Gallagher installed everything and did an outstanding job. He is honest, knowledgeable and very experienced. This will be my go to plumbing company going forward for any plumbing needs. Highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sam f.
01/2020
5.0
John was prompt, informative, and his pricing was competitive. He and his helper arrived timely, and performed the work professionally. One electrical problem occurred during installation, and the repair was completed quickly. Overall, a positive experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen S.
01/2020
4.0
No comments.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

JW W.
12/2019
5.0
After the installation of our tankless water heater Mr. Gallagher is always available with any questions or concerns that I have. We recently returned home from vacation and the black box on the side of the tankless water heater was blinking and my wife was concerned with what was going on. We called Mr. Gallagher and he immediately told us it was a WiFi issue. We reset our gfi and that solved the issue. What an amazing service that is offer by this company. I highly recommend this company!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy M.
12/2019
5.0
Very knowledgeable about the product and water heaters in general, gave good sound advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Kelly E.
11/2019
5.0
John installed a new water heater for our home and a water filtration system for the whole house. He had to repair some pipes that a previous plumber did not properly fix. John was very knowledgeable and explained my problems and also fixed the items very quickly. He came out on a Thursday around noon to look at the issues and then fixed everything the very next day, staying late to make sure it was done properly. I wasn't planning on spending so much at a time but the quality of work was well worth it and we would recommend him for any of your water heater and filtration needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,600

Ryan C.
10/2019
5.0
Water Heater Experts provided top notch service when they replaced our failing, old water heater. We had a unique situation at our house that required a tankless water heater as a replacement and this meant upgrading the gas service. John at Water Heater Experts kindly and patiently guided us through the decision process and provided encouraging options for a difficult situation. He is extremely knowledgeable and is more than willing to share his plumbing wisdom. John provided us with a reasonable quote, so we went forward with installation. When it came time for installation, John kept us apprised of the schedule, was prompt; he quickly and cleanly installed the water heater. Now we have an endless supply of fresh, hot water. I highly recommend Water Heater Experts for their integrity, attention to detail, cleanliness and passion for water heaters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Scott S.
10/2019
2.0
Don t pay 100% of the balance due until you are completely satisfied with system functionality. Installation was done correctly and timely, however, remaining loose ends on the job have proven very difficult to resolve. Still not resolved.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
2.0


Eileen M.
09/2019
5.0
John installed my new Water heater tank. He work was excellent. I was nervous and he put me at ease immediately. He explained the whole job and was very assuring. He is fast and very neat. Thanks John for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff O.
07/2019
5.0
John Gallagher is an incredible professional. He came to our house on a Sunday night to review our water heater problem. His knowledge, expertise and professionalism is unlike anything I've seen in the industry. We are incredibly happy with the service, his recommendation on the best unit for our home and his honesty. He didn't try to "sell" us a product... he taught us why the unit we chose was the best option for our home. He smelled gas at our propane tank outside (and I couldn't smell it) and he told us we had a small leak. Sure enough... he found the leak and Energy United fixed it at no charge. John also fixed our shower faucet that my wife and I couldn't fix. There was no charge for this and I was surprised. I highly recommend John Gallagher and Water Heater Experts. You will not make a mistake in trusting John to solve your issues. This is the only company I will call should future issues arise in our home. Well done John!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Boyd M.
05/2019
5.0
John and his team at Water Heater Exports have a passion for quality and service. I consulted with four plumbers before deciding on this company and would recommend them without hesitation to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

JW W.
05/2019
5.0
John Gallagher is one of the most professional small business person that I have ever met in my 72 years of life. John delivered the product and service he promised us from our initial interview to the final installation. I highly recommend John Gallagher also John is a former marine and he is faithful to treat his customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy G.
05/2019
5.0
I replaced my 13-year-old water heater that was in my attic before I really had to. Who wants 50 gallons of water in their attic just waiting to destroy your home? Not me. I contacted Water Heater Experts and John Gallagher was quick to respond through Home Advisor. He thoroughly explained my options and answered all of my questions. I chose the Rinnai tankless system for obvious reasons. John did the work very well and kept me informed with each step. It was a really long day for him but I know the work was done right. John even fixed some not quite to code gas line connections at no charge! Talk about value added service! I could not be more pleased and would highly recommend Water Heater Experts!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
05/2019
5.0
I had a new tankless water heater and whole home water filter installed. I got 3-4 estimates and this company was the most professional and had a very competitive price. The Renai tankless system seemed to have the best long term track record, so I was glad to hear that was the system they recommended. John, the owner, was very upfront and didn't try to up-sell me on additional components, just gave me options and recommended a system that would cover our needs. I inquired about installing an ice maker in the house, and instead of just charging me and doing it, he discussed the pros and cons, and I ended up deciding to go a different way. I really appreciated that. John insisted on doing the work himself, and despite a very challenging situation in our crawlspace, he did the necessary work and even more, fixing some things that he noticed were wrong with the prior plumbing in order to make it more up to date. He definitely went above and beyond what he quoted me and I was really appreciative of that. I am very happy with my system and the work that John did. Just switching my old water heater to a tankless has lowered my monthly electricity bill by $60, so I am thrilled with that. I would not hesitate to hire them again, and as far as tankless water heaters and water filtration systems, I think they are the best in the business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

laura s.
04/2019
5.0
Knowledgeable, friendly, fast service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
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Contact information

120 Lakeshore Drive, Mooresville, NC 28117

http://waterheaterexperts.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

water heater installer

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Plumbing Experts, LLC accepts the following forms of payment: CreditCard
Yes, Plumbing Experts, LLC offers free project estimates.
No, Plumbing Experts, LLC does not offer eco-friendly accreditations.
No, Plumbing Experts, LLC does not offer a senior discount.
Yes, Plumbing Experts, LLC offers emergency services.
Yes, Plumbing Experts, LLC offers warranties.

Contact information

120 Lakeshore Drive, Mooresville, NC 28117

http://waterheaterexperts.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day