Tyson Services is a full-service air conditioning and heating contractor with the ability to service and install complete heating and air conditioning systems in any home. In addition to scheduled service checks, repairing of existing equipment, and installation of new equipment, we can help you find ways to reduce your energy bills through a thorough cost-benefits analysis. We have an extensive history of repair service on ALL BRANDS of central air conditioning and heating systems.
Description of Work: Spring cleaning of the a/c system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lisa L.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: Winter cleaning of the heating unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Eddy P.
05/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
Charles L.
05/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Cleaned and checked unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Pat A.
12/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Bruce B.
12/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas and Carole L.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$49
harriet F.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$149
John C.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: great job... professional.. knowledgable.. very reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
David P.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: A/C tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Hien T.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Tune up my A/C unit. It was a job well done. Very friendly technician. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49.99
Chuck B.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
Very Well
Description of Work: replace furnance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Mari-Beth G.
07/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Excellent customer service during the appointment making/confirming portion of the service.....and the individual providing the on-site service did a thorough and excellent job testing our system and getting it back into perfect working order! Do not hesitate using this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Susan M.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Regenia F.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: They came out and did an A/C tune up and inspection.
Rating Category
Rating out of 5
Yes, I recommend this pro
Sheryl B.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$49
John O.
04/2015
2.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I was told a service agent would be at my house between 1pm and 3pm. At 3pm I called Tyson to ask where is the service guy and they said he was tied up in Concord that there was some kind of problem and he had to go back but I am his next stop. At 5pm the service did not show yet, I called Tyson and they said he was on his way from Concord, I explained that I had canceled some appointments for this and needed to know for sure he is on his way because Tyson would not answer their phone after 5pm they assured me he was on his way and gave me his number. At 6pm still no service I called the service number I was given and the service guy was very responsive and explained that he was down in Charlotte on Tryon St and was on his way to my house. At 7pm he shows up and fixes my heating problem and explains what the problem was, he also added that he had to go to Concord after my appointment. The receptionist at Tyson lied to me when I tried to get a idea when I was going to get service she knew that the service guy was not at Concord, she knew that I was not next on the service list, she knew service was never was going to be at my house between 1 and 3pm as promised. The receponist represent Tyson and what the stand for and that is a Company that you cannot trust. The one and only good person I had contact was the guy doing the service. I felt he was honest and trustworthy in addition to his knowledge of heating systems.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Response from Tyson Services Inc
I am truly sorry for your experience with our company. I assure you that we do not normally do business that way. Also I know that things do come up from time to time that we can not control but she never should have said a time that we would be there without knowing for sure. I am very pleased that you had a good experience with our service technician and will make sure that I look into this information that you have provided. If there is something you may need in the future, please feel free to contact me directly. Again I am truly sorry that your experience was bad with the office personal. Thank you again for your feedback with this matter! Tammy Tyson-Vice President
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Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Tyson Services Inc is currently rated 4.7 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Tyson Services Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa