Aire Serv of Northeast Greensboro

Heating and Air Conditioning

About us

Aire Serv wants you to stay comfortable and breathe clean air all year round! That’s why our company focuses on excellence in customer service and quality AC and heating services in the Greensboro and surrounding areas. We are proud of our reputation for putting clients first. Wherever you see the name Aire Serv, you can expect quality services and customer attention.

Business highlights

Minority Owned & Operated
Se Habla Español
Family Owned & Operated

Services we offer

Duct Cleaning, Duct Fogging

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Filter reviews by category

Showing 1-7 of 7 reviews

Michael B.
02/2025
1.0
heating & air conditioning/hvac
  + -1 more
Would give 0 stars if possible. The overall process with this company was a nightmare! In the first meeting was led to believe that this was a large company.. come to find out they only had 1 employee and used subcontractors to install. To list the initial problems: Wrong equipment ordered and installed Wrong refrigerant used compared to agreed upon quote Work until after midnight No way to install air filters Time promised - initially was told 1 day… but became 2 weeks Upon mentioning these issues, the price was adjusted to match the frustration - and was promised that they did not do business this way. Hired them for a second phase of our overall install project - only ran into the same kinds of issues - never shows up when promised, always running behind, don’t do the promised work. Overall - an absolute pain to work with! Even today, came to finally fix the original air filter issue - but took the old grate and added hinges instead of fixing as promised. DO NOT HIRE!
Description of Work: HVAC system replacement - total of 5 units - hired them to do 3 in two phases… not hiring for the final phase

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$37,500

Response from Aire Serv of Northeast Greensboro
Pastor [Member Name Removed], Thank you for taking the time to share your feedback. We are truly sorry to hear about your negative experience with our company. During our initial meeting, we communicated that we are a newly established company in the early stages of development and did not present ourselves as a large organization and that because of our size, we did use subcontractors. Angi's also states that we are in our first year of business. I apologized repeatedly in your office for the subcontractors lack of awareness in regards to being out late at the c hurch past midnight and for the error in not putting in filter racks and added my displeasure with them as well. I took full responsibility for the incorrect equipment being ordered and installed. To rectify the situation, we replaced both units at no cost to you and even provided a $3,000 discount on the final agreed-upon price for phase 1. Additionally, we ensured that everything met county inspection requirements, which it did. Throughout the process, we made every effort to address the concerns you raised at no additional cost and maintained open communication, informing you of any delays or scheduling changes. We made every effort to develop a solution for the filter racks. After multiple site visits, we determined that modifying the return plenum was not a feasible option, and the addition of a new drop-down return air grille assembly was not possible due to the existing damper. As a result, our final option was to install hinges and a magnetic latch on the existing return grille. Had you expressed any concerns about this modification after our departure, we would have returned and tried to explore alternative solutions with you in person for the filter grille. While we acknowledge that we fell short in areas, we take full responsibility for those shortcomings. Your feedback is invaluable to us, and we will use it as motivation to improve in every aspect of our business. Thank you, Aire Serv of NE Greensboro

Lorene Neese
01/2025
5.0
Google Review
Just wanted to take time to thank all the guys at AirServ of Northeast Greensboro. I signed up for their annual inspection of my HVAC and they immediately found a potentially dangerous situation. They explained the issue in words that I understood and also told me exactly what needed to be done to correct the problem. They gave me a quote that was spot on. I can’t say enough about how easy and professional they were to work with! Would highly recommend them to anyone!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Aire Serv of Northeast Greensboro
Thank you for recommending us, Lorene! We're grateful we were able to find this problem and clearly communicate it to you so we could make the necessary repairs to keep you safely inside of your home. We're proud to be a heating and cooling company you can count on! The Aire Serv Team

Cherry Thompson
12/2024
5.0
Google Review
Thank you Aire Serv for your prompt and professional service regarding my heating and AC unit. The technician was polite and professional. He evaluated the unit, explained in detail what needed to be done, and made recommendations to me. His work was timely considering he had to work around my personal schedule. Job well done and with confidence! I highly recommend this company for all your heating and air needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Aire Serv of Northeast Greensboro
Cherry, we’re so glad to hear that our technician provided clear explanations and worked around your schedule to get the job done. We always aim to offer professional and timely service, and it’s great to know you’re confident in the work we did. Thank you for recommending Aire Serv for heating and air needs – we truly appreciate your trust! The Aire Serv Team

Judy Boris
12/2024
5.0
Google Review
Another company told me I had torn vents and needed replacement. I saw pictures of torn piping. Later in the year, I called another company, Aire Serv of Northeast Greensboro, for an estimate. The owner, Eddie, went into the crawl space and took pictures. He showed me my ducts were fine. With equipment in hand, he prepared to clean them. He put a camera up inside so I could see the lining inside the ducting system. They were in pretty good shape, so there was no need to do the deep cleaning. Eddie and his crew were incredible. I had never seen a company so honest at 80 years old. I finally found Aire Serv of Northeast Greensboro for my air conditioning and heating service. Eddie could have told me my system needed replacement, and based on the estimate, I would have had to pay thousands. Thank you, Eddie.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Aire Serv of Northeast Greensboro
You're quite welcome, Judy! We're glad you found us for your HVAC needs and we're delighted you were satisfied with our team's expertise and transparent service. It was a pleasure to assist you with the duct cleaning and we're glad we could help you make the decision that was right for your home. We're proud to be on your side for all your future HVAC needs. Thank you so much for sharing your experience! The Aire Serv Team

Morgan Spoon
11/2024
5.0
Google Review
Aire Serv of Northeast Greensboro provided excellent service during my system’s routine maintenance. They were professional and took the time to explain everything clearly, keeping me informed and involved throughout the process.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Aire Serv of Northeast Greensboro
We’re glad to hear you had a great experience with your routine HVAC maintenance, Morgan! It’s important to us that we keep you informed and involved every step of the way. Thank you for choosing Aire Serv of Northeast Greensboro for your heating and cooling needs! The Aire Serv Team

Todd Felkel
11/2024
5.0
Google Review
Thankful for the great job done by Eddie and his team at Aire Serv. They replaced my old twenty year gas pack with new one. Got four quotes and so glad I chose them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Aire Serv of Northeast Greensboro
We’re pleased that you’re happy with the new gas pack, Todd! It’s great to know that Eddie and the team provided excellent service during the replacement. We appreciate you choosing Aire Serv and trusting us with your HVAC needs after reviewing your options! The Aire Serv Team

Frank V.
11/2024
5.0
heating & air conditioning/hvac
  + -1 more
Great!! Unit back on service
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    located in, Mcleansville, NC 27301


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Trade License Number
    L.35526
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Aire Serv of Northeast Greensboro is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Aire Serv of Northeast Greensboro accepts the following forms of payment: Check,CreditCard,Financing Available
    Yes, Aire Serv of Northeast Greensboro offers free project estimates.
    No, Aire Serv of Northeast Greensboro does not offer eco-friendly accreditations.
    Yes, Aire Serv of Northeast Greensboro offers a 0% senior discount.
    No, Aire Serv of Northeast Greensboro does not offer emergency services.
    Yes, Aire Serv of Northeast Greensboro offers warranties.
    Aire Serv of Northeast Greensboro offers the following services: Duct Cleaning, Duct Fogging

    Contact information

    located in, Mcleansville, NC 27301


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed