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CUSTOM COMFORT HEATING & AC

Heating and Air Conditioning

About us

4 EMPLOYEES. USE SUBS FOR ELECTRICAL. COST DETERMINED BY HOURLY RATE $65.00. TRAVEL CHARGE $30.00. ALSO ADDITIONAL SERVICE CHARGE FOR 24HR EMERGENCY SERVICE.

Business highlights

Emergency Services Offered

Services we offer

HVAC CONTRACTOR, SALES, SERVICE & INSTALLATION, PRIMARY LINES -YORK & COLEMAN.

Services we don't offer

ELECTRICAL.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Rosalie W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were very good at responding. We have a home warranty and they couldn't come for 2 days, so we called this company because our air was out. They were pretty experienced and reasonable.
Description of Work: AC service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Mike M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fine. There were no problem. I was pleased with their work.
Description of Work: The company seemed to be very professional, could explain what they were doing and why. Price was well within the market range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Called Ryan on a Friday morning because my AC unit wasn't cooling. He had Jason out by 1pm and he couldn't have been nicer or more honest. He fixed the problem and the price ended up being 3/4 less than what I had paid in the past. Such a great experience, I will always call on them and refer them to anyone in need of good, honest service!
Description of Work: AC unit not working. Replaced media filter, added water to unit & replaced 3 capacitors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Kim B.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
They showed up early, worked efficiently till the problem was fixed. When they said they would be there, they were there. Time, cost, reliability and efficiency are very important to us and they far exceeded our expectations.
Description of Work: We had an unusual problem with our upstairs AC. Due to the structure and age of the home this was a very difficult and challenging fix. After meeting with approx. 13 HVAC companies they were the only ones that were able to come up with a reasonable solution to fix the issues. There price was competitive, they were extremely professional and efficient. They took an extremely difficult problem and made it a pleasant experience. We would highly recommend them and they are the only ones we will use for any issues that should arise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Wayne B.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did all this in one day. They cleaned up everything. Ryan and Brandon were great they did an incredible job. They will be my first call whenever I have any HVAC issues.
Description of Work: They came out to do warranty work replacing the compressor on our heat pump. While they were here I got them to move our return and return duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Marilyn P.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic!
Description of Work: They serviced an old natural gas system on a foreclosure that I had purchased and rebuilt the entire system. They were fantastic. Several trips were required. Overall cost of $1650.00 for replacing all parts and servicing unit. Other companies had given estimates over $2400.00 for servicing only. They saved me a lot of money by not having to replace the system for more than $6000.00. The system is still working perfectly now that it is 2 years later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

PETER & DIANE S.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
It's been going well! We've been using them for 10-15 years. They service it once a year, at least. They are always prompt and very clean. They come out right away when we need them,
Description of Work: They maintain our air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PETER & DIANE S.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
Chris, the president of the company, came out. He cleaned out the inside of the air conditioner, routed the condensation drain, and added refrigerant. It is always a pleasure to deal with the company. They are very responsive.
Description of Work: We called them for excessive moisture that the air conditioner was not removing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PETER & DIANE S.
11/2006
5.0
heating & air conditioning/hvac
  + -1 more
They have superb service and are very dependable. I would recommend them anytime.
Description of Work: They've serviced our heating and air for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4418 Hartis Grove Church Rd, Indian Trail, NC 28079


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    CUSTOM COMFORT HEATING & AC is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    CUSTOM COMFORT HEATING & AC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, CUSTOM COMFORT HEATING & AC offers free project estimates.
    No, CUSTOM COMFORT HEATING & AC does not offer eco-friendly accreditations.
    No, CUSTOM COMFORT HEATING & AC does not offer a senior discount.
    Yes, CUSTOM COMFORT HEATING & AC offers emergency services.
    Yes, CUSTOM COMFORT HEATING & AC offers warranties.
    CUSTOM COMFORT HEATING & AC offers the following services: HVAC CONTRACTOR, SALES, SERVICE & INSTALLATION, PRIMARY LINES -YORK & COLEMAN.
    ELECTRICAL.

    Contact information

    4418 Hartis Grove Church Rd, Indian Trail, NC 28079


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM