Hatfield Appliance Repair

4.9(
111
)

appliance repair, small appliance repair service

About us

Hatfield Appliance Repair is committed to excellence in every aspect of our business. Honesty, responsibility, and communication are necessary standards that you, the customer, deserve to receive when using us as your appliance repair specialist. Dwane Hatfield, owner and operator, is prepared to provide you with that level of service. Each job is approached with the customers best interest in mind. Dwane will do his best to present all the options available in solving your appliance issue so that you can make the best use of your time and money. We service most major brands of large appliances including clothes washers and dryers, refrigerators, dishwashers, ranges, cooktops, microwaves, and kitchen sink waste disposers. Call 336-263-0324 to talk to Dwane and find out how he can help you with your appliance problem.

Business highlights

13 years of trusted experience

Accepted payment methods

CreditCard

Reviews

4.9111 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Write a review
Showing 1-25 of 111 reviews
Kirsten S.
12/2024
5.0
Dwayne was wonderful! Timely, quick, and thorough.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Lou P.
09/2024
5.0
Excellent. Excellent. Excellent.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nancy W.
09/2024
5.0
Dwayne tried several ways to repair dishwasher and was honest about cost of finding a way to repair it. Agreed decision to purchase a new dishwasher was best. Good rate for services.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael K.
09/2024
5.0
He diagnosed and repaired the microwave oven/hood fan. Very reasonable rates. Dwane was thorough and fair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matthew F.
09/2024
5.0
Dwane was prompt, honest and thorough. I would hire him again in a heartbeat!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cristina S.
06/2024
5.0
Dwayne was quick to respond and did a great job repairing my dryer. He is knowledgeable and experienced, professional and careful with his work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Brandon F.
05/2024
5.0
Did a great job
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ernestine F.
05/2024
5.0
Good service
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ernestine F.
05/2024
5.0
The project was top notch
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Virginia B.
05/2024
5.0
Dwane was on time courteous and knowledgeable. I was fully satisfied with his work and would hire him again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Clifford L.
05/2024
5.0
Very good expertise and tried very hard to solve my issue, but parts were no longer available.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elsie C.
05/2024
5.0
A little bit pricey, but a wonderful job and very nice technician
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$26,500
Robin T.
04/2024
5.0
Tech was very knowledgeable about the appliance he was working on. He was able to complete the work quickly
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Kay E.
03/2024
5.0
Very honest and came out the same day that I called him. He did the work quickly and was very easy to work with. I would highly recommend him to anyone needing appliance repair!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$295
mike w.
03/2024
5.0
It was all good
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
gerald d.
03/2024
5.0
Personable, neat and knowledgeable
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rick E.
07/2022
5.0
Dwane did a great job!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Keith C.
07/2022
5.0
Prompt, courteous, knowledgeable
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rob W.
07/2022
5.0
On Time
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
Sherry K.
07/2022
5.0
Polite, quality repair, completed in a timely manner!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$375
Pam W.
07/2022
5.0
Mr. Hatfield was the first to contact me when I was searching for a pro to hopefully repair my refrigerator. He came out to my home shortly after we spoke. Mr. Hatfield was able to diagnose the issue and fixed it immediately. He is a friendly & pleasant gentleman and has years of experience in repairing appliances. I highly recommend him!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
sarah f.
07/2022
5.0
Mr Hatfield did an excellent job. He explained the problem I was having with my washing machine and what was going on with my dishwasher. He was professional and friendly. I would diffently hire him again and recommend him to friends.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matt H.
07/2022
5.0
On time, very pleasant and very knowledgeable. Quickly identified defective part and replaced it.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$250
Nancy W.
07/2022
5.0
Trustworthy, highly skilled and fair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John L.
06/2022
5.0
Very honest! Very knowledgeable!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

Contact information

2350 Ainsley Drive, Graham, NC 27253

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Hatfield Appliance Repair accepts the following forms of payment: CreditCard
No, Hatfield Appliance Repair does not offer free project estimates.
No, Hatfield Appliance Repair does not offer eco-friendly accreditations.
No, Hatfield Appliance Repair does not offer a senior discount.
No, Hatfield Appliance Repair does not offer emergency services.
No, Hatfield Appliance Repair does not offer warranties.

Contact information

2350 Ainsley Drive, Graham, NC 27253

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed