JD Service Now - Plumbing

well, sewer cleaning company, water softener installer,

About us

With over 100 years of combined experience, the team at JD Service Now is prepared to help the residents of Durham, Chapel Hill, and Raleigh with their plumbing and HVAC service needs at any time, day or night. Having built a reputation as one of the premier plumbers in the area, we stand by our work and always make sure that it is done right the first time. Whether you are dealing with a broken A/C unit or your drain is clogged and causing issues, call JD Service Now for help from Raleigh’s first choice in HVAC and plumbing services.

Business highlights

19 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5409 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
17%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 151-175 of 409 reviews

DOREAN H.
06/2018
4.0
friendly

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$145

Travis B.
05/2018
5.0
Literally called me within minutes, had someone out to my house in a few hours, and the work was completed professionally before 4 PM that day. Service technician was very friendly and took the time to explain the work and give me options that saved me money. All the work was completed before any other company called to give me a quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacey C.
05/2018
4.0
Very efficient

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Merrily N.
05/2018
5.0
Great and fast

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$450

Idella H.
05/2018
4.0
Prompt, friendly, went out of his way to be helpful.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$600

Wayne B.
05/2018
5.0
On time, polite. Did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$400

Al S.
05/2018
5.0
Chris was on time, in fact early, for the service work. He knew immediately what the problem was and resolved it very quickly. Pricing was very competitive. I would recommend JD ServiceNow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$284

Stephanie A.
05/2018
5.0
I had a toilet that wouldn’t flush. Called JD at 8 AM and by 9 AM they already had a technician at my home working on the problem. James was very communicative, friendly, and tidy. Top notch service all the way! I will definitely call JD Plumbing next time I need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denver C.
05/2018
5.0
On time, work done quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Hannah T.
05/2018
5.0
They went above and beyond and suggested checking the whole house water valve while he was here. It turned out to be nonfunctional! Yikes! Stephen fixed it right away and talked me through the process, helping me understand a lot of important info about valves, pipes, and toilets!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$327

Dave R.
05/2018
4.5
Good job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gail B.
05/2018
5.0
I signed up for ongoing service (AC checks, etc.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom C.
05/2018
5.0
very honest

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn D.
05/2018
2.0
Cost a lot of money and workmanship is still not correct.

Rating CategoryRating out of 5
quality
2.5
value
2.0
responsiveness
3.0


Donna Jeanne C.
05/2018
5.0
The technician was on time, very knowledgable, explained everything to me, and did the work in a fast time frame. I was so impressed that I joined a membership. Steven C. Is great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
05/2018
5.0
Prompt & courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerald M.
05/2018
3.5
Work was done well. The price was ridiculous.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
3.0


Kristine K.
05/2018
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jeremy O.
04/2018
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$350

Cory C.
04/2018
2.5
.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
2.5


Vernice F.
04/2018
5.0
Honest, and efficient service. The company offers a great warranty program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eddie I.
04/2018
4.5
Unfortunateley, the dry wall had to be cut to fix the problem, but was not repaired.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$237

Christina M.
04/2018
5.0
Very professional and timely. He stayed as long as was needed to find the problem and fix it. I was very happy with the service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry E.
04/2018
5.0
Very professional work staff, toilet works perfect now. I am very happy the parts they installed were twice and good as the manufacturers parts that came with the toilet. I will NEVER buy another Sturhling appliance they are cheaply made and dont hold up. Ifi t had not been for these quys, we would have had to buy another toilet, which was what the manufacturer wanted.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$187

Contact information

4416 Bennett Memorial Road, Unit 108, Durham, NC 27705

www.jdservicenow.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM

Licensing

Licensed*

Trade License Number
24828
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: 8:00 AM - 4:00 PM

JD Service Now - Plumbing accepts the following forms of payment: CreditCard
No, JD Service Now - Plumbing does not offer free project estimates.
No, JD Service Now - Plumbing does not offer eco-friendly accreditations.
No, JD Service Now - Plumbing does not offer a senior discount.
No, JD Service Now - Plumbing does not offer emergency services.
Yes, JD Service Now - Plumbing offers warranties.

Contact information

4416 Bennett Memorial Road, Unit 108, Durham, NC 27705

www.jdservicenow.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM