JD Service Now - Plumbing

well, sewer cleaning company, water softener installer,

About us

With over 100 years of combined experience, the team at JD Service Now is prepared to help the residents of Durham, Chapel Hill, and Raleigh with their plumbing and HVAC service needs at any time, day or night. Having built a reputation as one of the premier plumbers in the area, we stand by our work and always make sure that it is done right the first time. Whether you are dealing with a broken A/C unit or your drain is clogged and causing issues, call JD Service Now for help from Raleigh’s first choice in HVAC and plumbing services.

Business highlights

19 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5409 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
17%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 126-150 of 409 reviews

Jessica K.
08/2018
5.0
They really do mean now. They installed a sewer cleanout same day, by hand digging since company back hoes were all in use. It was an urgent situation with all home drains backing up and they got all the drains going same day, and eliminated all sources of sewer gas and corrected several improper plumbing installs the next day. They were a bit pricy but they do guarantee their service for 5 years and offer financing. I will definitely use them again for big plumbing projects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Dan B.
08/2018
4.0
Polite workman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail T.
08/2018
3.0
The quality of the work was average. He wasn't able to place the spigot where I wanted it and few good suggestions as to how to meet my needs. His solution was to reverse the orientation of the spigot so it reached up to the porch instead of down. I initially OKed the installation then got second thoughts about the wisdom of his idea. He was not willing to evaluate his logic nor change the spigot to the proper position because I initially said OK. Now I am worried about water building up in it and freezing during the winter. The plumber also had a nasty habit of spitting. It disgusted me. The price was also very high for the little bit of time that it took, 2 hours - nearly $1,000.00 for three new spigots and a simple repair.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0

$900

Michael H.
07/2018
5.0
Needed a new tankless hot water heater. They made every effort to repair the old one, but in the end it needed to be replaced. Worked getting it installed late on a Friday. Only down side is that those tankless water heaters are not cheep...but not their fault. Had another estimate and it was a little more so it is what it is...

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Gail K.
06/2018
4.5
came on Sunday and didn't charge extra

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Stafford B.
06/2018
4.5
JD was costly but the did a good job in a fast time period. They repaired a couple leaks in shower and sink; unclogged a drain; installed new faucets and a garbage disposal, all with some necessary demo. They were Professional, knowledgeable, unpretentious... I'd use them again for a similar job.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Pauline D.
06/2018
5.0
He was prompt and provided great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Jennifer L.
06/2018
5.0
Patrick was out to do our service. He was exceptionally courteous, gracious, straightforward, and efficient. Although our previous service person had not been equipped to do the service Patrick provided (although they should have been prepared to deal with the issue as they are our HVAC company), Patrick did not bad mouth or attempt to indicate incompetency on the other company’s end, but rather looked at it as a learning experience for the other company. Patrick also tolerated my curious child following him up into the attic to “supervise” his work. Highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samuel N.
06/2018
2.5
The man fixed a broken connection which was leaking. It took him less than five minutes and he charged more than $200. He also "found" two other projects he recommended at about $1000 each.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
2.5

Yes, I recommend this pro
$201

Alessandra M.
06/2018
4.5
Incredibly responsive and professional. The price was a lot higher than I thought I would be paying. But these guys are the best in the business.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Mary K.
06/2018
5.0
Professional and personable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Lisa W.
06/2018
5.0
fixed water pressure

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$330

Xun L.
06/2018
3.0
Price was higher than compared to a neighbor's price..but they did fix they problem

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0


Bobby G.
06/2018
5.0
Overall Job Well Done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony M.
06/2018
5.0
I did not use this plumber, someone else contacted me after I submitted on your website, who I hired and used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric E.
06/2018
5.0
Knowledgeable, professional and polite. Would def use this company again and recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Louise B.
06/2018
4.0
Was on time and very cordial.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
3.5

Yes, I recommend this pro
$175

Howard B.
06/2018
5.0
Great service!!!! Affordable, skilled, also explained what they where going to do and how much it cost. I would recommend them to everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Orna K.
06/2018
5.0
They where very friendly and knowledgable. They presented me with options for their service. They also where willing to come when I needed them. Other plumbers that I contacted where not able to send me a plumber on a short notice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$252

Contact information

4416 Bennett Memorial Road, Unit 108, Durham, NC 27705

www.jdservicenow.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM

Licensing

Licensed*

Trade License Number
24828
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: 8:00 AM - 4:00 PM

JD Service Now - Plumbing accepts the following forms of payment: CreditCard
No, JD Service Now - Plumbing does not offer free project estimates.
No, JD Service Now - Plumbing does not offer eco-friendly accreditations.
No, JD Service Now - Plumbing does not offer a senior discount.
No, JD Service Now - Plumbing does not offer emergency services.
Yes, JD Service Now - Plumbing offers warranties.

Contact information

4416 Bennett Memorial Road, Unit 108, Durham, NC 27705

www.jdservicenow.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM