JD Service Now - Plumbing

well, sewer cleaning company, water softener installer,

About us

With over 100 years of combined experience, the team at JD Service Now is prepared to help the residents of Durham, Chapel Hill, and Raleigh with their plumbing and HVAC service needs at any time, day or night. Having built a reputation as one of the premier plumbers in the area, we stand by our work and always make sure that it is done right the first time. Whether you are dealing with a broken A/C unit or your drain is clogged and causing issues, call JD Service Now for help from Raleigh’s first choice in HVAC and plumbing services.

Business highlights

19 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5409 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
17%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 101-125 of 409 reviews

Benson G.
10/2018
4.0
Professional, but had a very broad of suggestions.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Richard H.
10/2018
4.0
Estaban very good

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Peter B.
09/2018
5.0
Quick, efficient just a little pricey though.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,200

chanel r.
09/2018
5.0
very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick C.
09/2018
4.0
.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Neriah E.
09/2018
5.0
They responded quickly when I had a question about the job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Steve H.
09/2018
4.0
Our plumber was efficient and knowledgeable about every aspect of his work for us. Also, he was friendly and happy to explain what and why he was doing to complete the job. We would be happy to do business with JD Service and the plumber if we need plumbing help ion the future. Stephen Hourigan

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Amanda R.
09/2018
5.0
Great job! Very punctual and efficient. Good customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Satnam S.
09/2018
5.0
Commercial rate is little higher But service is worth for the money

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Celestine W.
09/2018
5.0
Excellent customer service, great communication and able to complete project in a timely manner. Chris was able to answer concerns and was very respectful.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jay P.
09/2018
5.0
Customer service was great! Notified me when David the technician would arrive and he was extremely courteous! I felt he was very knowledgable about several plumbing issues in my kitchen. Happy to recommend and use JD Service Now again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Lydia K.
09/2018
2.5
Highway robbery. $600 to fix a leaky toilet and halfway replace part of a shower handle? Literally in tears at how much money I just threw away.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
2.5

$600

Joshua D.
09/2018
5.0
JD Service Now was very responsive, professional, and did a great job. They were much easier to get in touch with and to schedule than other plumbers we looked into. They were on time and finished jobs in a timely manner. One of the things I seemed to see on other reviews is that they would be more costly than other plumbers; we did not find this to be the case. In fact, the cost of replacing a pressure reducing valve was a bit less than another plumber in the area, and JD did a better job (we ended up hiring the other plumber for the job to see how they would do and called JD back to come fix it when it wasn't working properly). I would definitely recommend them for any plumbing needs in the Triangle area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam D.
09/2018
4.5
Seemed a bit higher cost than expected, but they came in the midst of a hurricane and helped narrow down the scope of the leak. In testing the plumbing, proactively found a leak in one of the unused bathrooms and fixed it before it became a big issue down the road.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$446

Dale M.
09/2018
3.0
Did not follow up with sending information needed for insurance adjuster.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
3.0

Yes, I recommend this pro

Chris E.
09/2018
5.0
Wow, my expectations were exceeded before the work even started. Price seemed a little high, however the extra shows through in attention to detail, workmanship, communication, and customer-service. Happy I paid a little more now, before there was a problem with my water-heater. In an emergency, the (resolved) failures would have caused much much more stress. Highly recommended, even if just for preventative maintenance! Update: I've since hired these guys again to replace one of our HVAC systems (a BIG ticket item). Even their sales person went out of their way to fully understand our needs and expectations. Wow!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

g C.
09/2018
5.0
quick work ,excellent quality

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yvonne W.
09/2018
5.0
Service was excellent. Very courteous and on time. As far as price really did not have anything to compare it with, but I did not feel I was over charged. Water heater and PVC valve was taking care of, along with water faucets. Would definitely contact them again if needed. Thank You, Y. Williams Raleigh NC

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert K.
08/2018
5.0
Contacted them yesterday and was able to schedule work this morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,119

kathleen R.
08/2018
5.0
Professional company. No hidden costs, price was what they stated. My service technician, David, was professional, nice, and knew his stuff...Would highly recommend this company.....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$750

Frank B.
08/2018
5.0
Outstanding work. Completed on time at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

L. J.
08/2018
3.0
Reserving final review until City Inspector comes out to approve the work. There was some confusion with the process. I was told that I would hear from JT service now or the city inspector to schedule this inspection. After a couple weeks past, I contacted JD service now and was informed that there was an appointment that had passed. This was the first I had heard of this. I was given the city inspectors name and phone number to contact directly. He was on vacation so I emailed his back up but never received any contact. I called again on August 27 and set an appointment for August 29. Will update my review at that time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

4416 Bennett Memorial Road, Unit 108, Durham, NC 27705

www.jdservicenow.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM

Licensing

Licensed*

Trade License Number
24828
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: 8:00 AM - 4:00 PM

JD Service Now - Plumbing accepts the following forms of payment: CreditCard
No, JD Service Now - Plumbing does not offer free project estimates.
No, JD Service Now - Plumbing does not offer eco-friendly accreditations.
No, JD Service Now - Plumbing does not offer a senior discount.
No, JD Service Now - Plumbing does not offer emergency services.
Yes, JD Service Now - Plumbing offers warranties.

Contact information

4416 Bennett Memorial Road, Unit 108, Durham, NC 27705

www.jdservicenow.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM