This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Carolina Comfort Air is the premier HVAC & Heating company serving Raleigh, Fayetteville, Jacksonville, Wilmington, and surrounding areas. We have Trane certified experts ready to repair, install, and maintain your heating & cooling systems. Call and ask about our special financing deals and ongoing coupons! -Top National Trane Dealer -Google Guaranteed -NATE Certified -A+ BBB Accredited Business -50,000+ Systems Installed In 2007, Carolina Comfort Air opened its doors in Smithfield, NC with founders Phillip Tyler and Hank Richard at the helm. The company has grown from the original 5 to almost 300 team members within a few short years. Since 2007 we have built a new base of operations in Clayton, a team of HVAC specialists and expanded our service area with additional locations! Carolina Comfort Air specializes in HVAC service, installation & maintenance for single-family and multifamily homes as well as commercial applications. Our focus is to be your full-service heating and air contractor.
Thank you for choosing Carolina Comfort Air! We're thrilled to learn that you're satisfied with our services. Your satisfaction is our priority, and we aim to continue providing top-notch HVAC solutions and exceptional customer experiences. Should you have any further needs or questions, please feel free to reach out. We appreciate your trust in us and look forward to serving you in the future.
Elsy G.
05/2023
5.0
heating & air conditioning/hvac
+ -1 more
Thorough efficient
Description of Work: Maintenance
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thank you for your feedback! We strive for thoroughness and efficiency in every service we provide.
Sterling S.
11/2020
5.0
air duct cleaning
+ -1 more
Very good.
Description of Work: Replace all ductwork and plenum in crawl space,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thank you!
Willie A.
11/2020
5.0
heating & air conditioning/hvac
+ -1 more
All went well
Description of Work: Annual maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thank you for the A Rating!
Joyce K.
10/2020
5.0
air duct cleaning
+ -1 more
I was very pleased
Description of Work: Routine maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thank you for the positive review!
Lester W.
06/2020
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Excellent and courteous
Description of Work: Heat Pump was replaced....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Carolina Comfort Air Inc
Thank you for sharing your recent experience and for choosing Carolina Comfort Air for your Home Comfort Project! We look forward to keeping you and your family COMFY for many years to come.
Tem N.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
Terry was great
Description of Work: Replace heat pump
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
We are incredibly grateful that you took the time to share your recent experience with Terry. Our company values put customer satisfaction as top priority and we are committed to our customers. We look forward to keeping you comfy for many years to come!
Janeth R.
02/2020
5.0
electrician, heating & air conditioning/hvac, energy audit
+ 1 more
Good. We have no compl.
Description of Work: Hvac replaceme
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,081
Response from Carolina Comfort Air Inc
Thank you for the positive feedback!
Lester W.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
pretty good
Description of Work: mantinence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ruth C.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
,
Description of Work: They were here for the routine check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Roy H.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
service as expected was satisfying
Description of Work: semi-annual HVAC check up and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Carolina Comfort Air Inc
Thank you for taking the time to review us and most importantly, thank you for choosing Carolina Comfort Air!
Lucille P.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thank you for taking the time to review us and for choosing Carolina Comfort Air!
Melissa I.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thanks for choosing Carolina Comfort Air & taking the time to review us!
Lester W.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thanks for choosing Carolina Comfort Air!!
ZACHARY L.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thanks for choosing Carolina Comfort Air!
Greg D.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They did a good job. There was a post installation electrical problem that appeared to be an equipment manufacturing problem that caused an occasional electrical short. Carolina Comfort Air made multiple trips to resolve it to our satisfaction.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Chris B.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Very pleased with the price and quality of my HVAC replacement. Our sales rep Justin was very responsive and always seemed very personally interested that we were happy during every step of the process. The crew was efficient and cleaned up well after the job was done. CCA was also very competitively priced for similar systems. Overall we're very happy with our purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,800
Response from Carolina Comfort Air Inc
Thank you for taking the time to review us and more importantly, thank you for choosing Carolina Comfort Air! We are glad we were able to make your family and your home Comfy. Please be sure to refer us to your friends and take advantage of our Referral Reward Program. Thanks again for choosing Carolina Comfort Air!!
Elizabeth F.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thanks for choosing Carolina Comfort Air & taking the time to leave us a review.
Marsha R.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Checked heatpump and fixed it. I got a year contract for cleaning system and checking it in spring and fall. Service man knew what he was doing. He is coming back next week to put in new thermostats and clean system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!
Steven S.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Gary from Carolina Air was fantastic. He did a very professional and complete cleaning if both of my outdoor units as well as inspection of my internal air handlers. He also was able to diagnose and repair one unit and make the other more efficient in cooling. (Saving me money in cooling bills this summer). Very happy with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!
alison K.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: He fixed my A/C compressor and refilled my Freon. He was very good and very thorough.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!
Richard F.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Annual check and maintenance on an AC/Heat Pump w gas pak. Well informed service tech went through the unit carefully and checked all functions for appropriate action.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Carolina Comfort Air Inc
Thank you for choosing Carolina Comfort Air & taking the time to review us! We're glad we were able to make you & your home Comfy. Please let us know if we can be of assistance to you or anyone you know in the future. Thanks again for choosing Carolina Comfort Air!
Jason J.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
The initial call was to have our central a/c unit proactively upgraded along with key pieces of the possibly original duct work in our crawl space. We chose not to upgrade the a/c at this time, but did choose to have the duct work completed. First, the initial quoting of both jobs was extremely thorough and detailed. The estimating procedure far exceeded any I've had with HVAC, where often the salesperson doesn't seem to know the ins and outs of installation. In this case, the estimators examined every aspect of the current system and how a newly upgraded system would fit into the mix. Finally, they were willing to actually do the duct work. Unbelievably, we had the duct work estimated a few times before, and each time we were steered in some direction that did not involve doing what we requested. When the team came to do the duct work, they were professional, courteous, explained what they were doing, and were extremely conscientious. The new duct system was installed with thought. That is, it wasn't just thrown in there. The layout thoughtfully makes the best use of the space. The installation team truly went above and beyond. This was a "small" job, but they didn't make it seem any less important than the bigger upgrade they probably hoped for. That, too, is impressive in its own right.
Description of Work: Replaced old, uninsulated duct work in crawl space
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Sherry G.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are good folks to work with. When they give you an estimate that's what it costs. When the folks come in to do the work they explain everything and walk you through the process. You get exactly what they tell you and there are no surprises. They give quality work.
Description of Work: The downstairs heat pump went out last year and Carolina Comfort Air put in a new heat pump for us. Now the heat pump upstairs went out and they came out last week to try to repair and give us an estimate. They come out every Fall and Spring to check and make sure everything is working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Carolina Comfort Air Inc
Thank you so much for your kind words! We enjoy working with you! We are so glad we were able to make your whole home comfortable and make the process a great experience for you. Don't forget our Customer Referral Reward Program! If someone you refer purchases a new system, you get $50! They just have to mention your name. Thanks again!
Janet K.
04/2011
5.0
heating & air conditioning/hvac
+ -1 more
They went out of their way to help me when I moved in here. I wouldn?t use anybody else other than them. I like everything about them. They are very professional. They call and make an appointment. Even if I forget about the appointment, they remind me. They come and check everything. They check the heating and air conditioning. They remain here for a good hour. They check everything and if there is something wrong, they explain and show me that. They are very professional. I would continue to use them in the future.
Description of Work: I used Carolina Comfort Air Inc last week. I have a contract with them for every year. They come twice a year before summer to check the air conditioning. They do maintenance and clean the unit. They do the same thing for the heating before the winter. I pay $180 for the year. I get a discount on the charge and I don’t pay for the labor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Carolina Comfort Air Inc
Thank you so much for your kind words! They are what we strive for every day. We greatly appreciate your loyalty and continued support!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical
FAQ
Carolina Comfort Air Inc is currently rated 4.7 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Carolina Comfort Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carolina Comfort Air Inc offers free project estimates.
Yes, Carolina Comfort Air Inc offers eco-friendly accreditations.
Yes, Carolina Comfort Air Inc offers a 5% senior discount.
Yes, Carolina Comfort Air Inc offers emergency services.
No, Carolina Comfort Air Inc does not offer warranties.
Carolina Comfort Air Inc offers the following services: Heating & Air Conditioning - Maintenance, Replacement & Additions, Blower Door, & Duct Blasting Testing