Poseidon Pool Services

Swimming Pool Company, pool cleaning service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

7 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
0%
2
0%
1
21%


Rating CategoryRating out of 5
quality
4.3
value
4.3
responsiveness
4.1
Showing 1-14 of 14 reviews

Ryan R.
11/2024
5.0
Quick service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tyler B.
10/2024
4.5
Called within 24 hours of me putting in a service request and came the very next day to service my pool. Fantastic job and nice staff

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yannis M.
10/2024
5.0
I reached out on a Friday night after 10pm for emergency service. I did not already have a service arrangement with Poseidon. Michael responded immediately and had someone resolve my issue before the weekend even started. I hired Poseidon after that to provide weekly service through a proper engagement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris B.
10/2024
5.0
Mike and his team were FANTASTIC! Not only a very competitive quote but by far the most responsive and HONEST! His crew was personable, showed up when they said they would, fixed everything we needed and instructed us on maintenance. Cannot say enough about this company. I wholeheartedly recommend them. Mike is free to share my contact info if anyone wants to speak directly. If you need pool servicing Poseidon Pool Services is THE BEST! Chris Baker Mooresville

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vicki D.
09/2024
1.0
We hired them to resurface our pool which included replacing the tile on the inside top of the pool and on the steps. The work on the steps was horrible (even they agreed on that), and they agreed to replace the step tile work. From that day forward, there was virtually no communication from them, although they agreed to the repair. They ended up abandoning the job, even though they told us more than once they would complete it. If I could give them 0 stars for customer service, I would. Horrible - stay far away from them!

Rating CategoryRating out of 5
quality
1.0
value
3.0
responsiveness
0.5


Mike M.
04/2024
1.0
I purchased a new filter and robotic cleaner for our pool. Poseidon was good with regards to sale and install⠦⠦.but the company has ghosted me since. I wouldnâ t recommend doing business with this company if you want ongoing support.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
0.5


James P.
09/2023
1.0
Did not complete job. Owes us $1000 for incomplete job

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0

$1,700

Amanda A.
03/2022
5.0
I was having trouble with my pool and getting a continued no cell power message on my hayward aqualogic goldline system. Mike went above and beyond diagnosing the problem. It turns out the brand new transformer that I just purchased was faulty. Another pool service company probably would have just insisted I get an entire new system because is was quite difficult to figure out what was wrong. Thank you for the diligent work and for saving us thousands of dollars!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Gregg W.
12/2021
5.0
I have hired them to manage the maintenance of the equipment of my pool. I have been looking for someone to partner with me on maintaining the pool's equipment. They indicated that they would be happy too and offered suggestions to save the equipment I have. They explained things informed me how things worked. They also indicated they would check the pool again as it goes into freeze protection for the winter. They cared!!! Thanks, Gregg W.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$240

Cecilia M.
11/2021
5.0
Mike knows his stuff. He is a dedicated business owner that takes pride in delivering quality. He also understands how home owners loom at finances and puts no pressure on a contract. Poseidon Pools provided me with various service quotes for me to choose from. I will hire them again. I have found my pool people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew D.
07/2021
5.0
Do you ever wish for a pool professional who knows what they are doing, take their time to make sure it’s done right, and does it in a professional and friendly way? This is exactly what you’ll find with Poseidon. Michael and his team, including the people who answer the phone, took their time to thoroughly understand and diagnose our issue, and then fixed it. As they were fixing it they noticed some smaller issues that may have been adding to the problem, and they made them right. I cannot recommend this entire team highly enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Michelle B.
05/2021
5.0
We had a problem with our pool that was done incorrectly and Michael and his team have researched and investigated methods to repair and prevent further problems. They really care! Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Stephen M.
03/2021
5.0
Very knowledgeable, with an interest in you learning a much as possible about the basis of your problem and the solutions available. On time and very courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rodrigo X.
05/2020
5.0
He and his brothers are the best! They are always on time and always do what they say they are going to do! And their pricing is fair! Not too little and not too much!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    592 Griffith Rd, Building 5, Charlotte, NC 28217


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    Swimming Pool Company,
    pool cleaning service

    FAQ

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Sunday: Closed

    Poseidon Pool Services accepts the following forms of payment: CreditCard
    No, Poseidon Pool Services does not offer free project estimates.
    No, Poseidon Pool Services does not offer eco-friendly accreditations.
    No, Poseidon Pool Services does not offer a senior discount.
    Yes, Poseidon Pool Services offers emergency services.
    Yes, Poseidon Pool Services offers warranties.

    Contact information

    592 Griffith Rd, Building 5, Charlotte, NC 28217


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed