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FIRST CHOICE HEATING AND COOLING

Heating and Air Conditioning, Air Duct Cleaning

About us

Our professional service starts with good communication and educating our customers on how their HVAC system operates. We take extra time with this process so you understand what problems and repair solutions are available for you. Our core value is simple; We will provide you professional, accurate and efficient service, And we Guarantee our work!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

HEATING & AIR CONDITIONING SERVICE AND REPAIRS

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Jefferson P.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Frank is excellent to work with. Professional, Knowledgeable and reasonably priced.
Description of Work: Repair / Replacement of AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robyn P.
02/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Date of service: May 28, 2015 Cost of service: $3,000
Rating CategoryRating out of 5
Yes, I recommend this pro

mack S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Tech arrived 15 minutes early, got to work quickly, did a very nice job. This was from an introductory Groupon, but I'll likely use them again sometime in the future for either the upstairs or (especially) the downstairs systems.
Description of Work: Found source of A/C problem: sticking relay. Fixed relay, while I watched, so I didn't have to pay for a new one! Once system was running, blew accumulated debris from unit, cleaned coil with solution, taped lid insulation in place (it was falling down at one edge), checked other values, added some [of my] R-22 Freon, made sure it was working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Rick C.
07/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
We have used them for nine years. The work has been very good. If I ever have a problem, they do really good work.
Description of Work: They come twice a year for maintenance. They have also done air duct cleaning as well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamison S.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I tried First Choice Heating And Cooling due to a Groupon that I saw advertising an A/C and Furnace Tune-up. I called them and made the appointment, and they specified the time they were going to be there as 11:00 AM. Frank (the owner) actually showed up around 10:45, which was great. He was very friendly and asked to see the furnace. Since the Groupon was for 1 unit, and I had two, he asked which one should be services, suggesting the A/C that managed the upstairs environment, since it would probably be the most stressed (heat rising and all). I asked him how much it would be to do both, and we quickly agreed on a price to do both units. I was impressed that he knew my name without looking at a sheet or anything, and continued to call me by my name throughout the service. I let him up into the attic and he spent maybe 10 minutes in there. After which, he stated that he'd need to use my hose to help with the coils, and so we went outside to look at the A/C units. After getting him the hose, he looked at the coils and rinsed them off. He was very informative about the benefits of cleaning the coils, the importance of keeping the filters clean (especially in the winter, it turns out), and how the A/C system works in general. I appreciated the information, as it help me to keep the system maintained in the future. He seemed very straightforward and I felt like I was getting the straight scoop, not that I was being sold extra services. All in all, it was one of my best service experiences in a while, and I will definitely use them again in the future.
Description of Work: Tune Up of A/C and Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from FIRST CHOICE HEATING AND COOLING
Thank you very much for your business.

    Contact information

    4714 Butterwick Ln, Charlotte, NC 28212

    Firstchoiceheatingandcooling.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    FIRST CHOICE HEATING AND COOLING is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 5:00 PM

    FIRST CHOICE HEATING AND COOLING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, FIRST CHOICE HEATING AND COOLING offers free project estimates.
    No, FIRST CHOICE HEATING AND COOLING does not offer eco-friendly accreditations.
    No, FIRST CHOICE HEATING AND COOLING does not offer a senior discount.
    Yes, FIRST CHOICE HEATING AND COOLING offers emergency services.
    Yes, FIRST CHOICE HEATING AND COOLING offers warranties.
    FIRST CHOICE HEATING AND COOLING offers the following services: HEATING & AIR CONDITIONING SERVICE AND REPAIRS

    Contact information

    4714 Butterwick Ln, Charlotte, NC 28212

    Firstchoiceheatingandcooling.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 5:00 PM