Mr. Rooter Plumbing of St. Charles

Great to work with. Told me what their thoughts were and gave an honest assessment. Essentially recommended I didn’t need to do the work I thought I did but because of their honesty, I’ll be looking to hire them the next time I need their service!

Fit me in for an emergency service, able to arrive quickly, fixed the problem after explaining what was wrong and quoting price, were incredibly kind and professional. Absolutely would use again!

I used Mr. Rooter to help me retro fit the existing plumbing for my shower after installing a new tile shower in the master bathroom. They came out quickly, fixed the plumbing in under 2 hours, and installed the new shower head for me. They were professional, on-time, and did a great job.

Very professional. Honest recommendations.

Tech was very professional service was fast and efficient

Very efficient & affordable. Glen was the employee that came to my home

They did a very good job and cleaned up afterward. Very professional and personal. Just a bit more expensive than I was expecting it to be.

Stay away from them. Their technicians do not have a clue what they are doing. They installed a water heater and it was not up to code. Then I could not get any hot water in my faucets when the water was turned back on. Another technician came out and said the problem was I needed new fixtures, and they could install them at an outrageous price. So I called another plumbing company, a reputable one this time, and the problem was a clogged valve in the hot water line. My fixtures were all fine. They repaired it and everything works fine now. So no, I would most definitely NOT recommend this company.

They helped me hook up my gas dryer

Easy to work with

Keith was professional and courteous. Gave me great service

Eric was terrific.

The technicians were so full of knowledge and very efficient. They had excellent customer skills. The company responded right away and sent a technician.

A photo was sent so we knew who would be coming for our repair. He called and asked if it was okay to arrive sooner than the scheduled time...Yes! He was professional, assessed the needed repair, explained what he needed to do and was completed the job efficiently. He was very thorough! If we need repairs in the future we will definitely request him! Thank you Mr. Rooter

Work was done efficiently. Good to work with.

All work done professionally and as agreed. Most pleasant to work with.

good work good timing . expensive

The response was top-notch and the customer service friendly and consistent. The work was completed to repair the gas line. In completing the work, the technician had to open the wall. I was told there would be an access door installed to cover the opening, but I had to follow-up to make sure it was done. The gas now works and the wall looks fine.

Kniwledgable, efficient, cleaned up after job was complete

The tech they sent was very professional. He explained what was wrong and what repairs he could make.

On time. On budget. Pleasant to work with.

They did a fine job. Left the area clean. Minable disruption. Good value.

Very pleased with the work.

Competitive price, high quality work, good customer service.

They are very incompetent. Please hire anyone else but these guys. Very unprofessional and a 2-hour job turned into an all-day event and they still could not complete the work.