Mr. Rooter Plumbing of St. Charles

Prompt. Efficient. Good advance notice of arrival time. Quick diagnosis and solution. Perfect repair.

Sent picture of serviceman in advance. Prompt service.

The price was a little high, but the work done was first rate. All three technicians we met were cordial, professional and efficient. They are my go to plumber guys from now on!

Great

nothing

The right place to call. I had bought a faucet I needed installed, I felt the price was high but had little choice. The tech was knowledgeable and professional.

Garrett showed up. Did a great job. Very personable young man. It is good to know there is good customer service out there.

I called them and they came out same day. Very great follow up. Very pleased!

Nothing else

The serviceman was professional.

Difficult toilet replacement and they responded quickly and worked half the day to get it just right. Great customer service and a good price

Good customer service. Charges were reasonable compared to other company. Friendly communication. Took little longer time to complete the job than anticipated.

Installer was very nice, gave me options, worked efficiently and completed the task quickly. However, I had a service come in to check my walls for cracks, etc. and was told the equipment they installed, mainly the sump pump itself, was sub par and probably wouldnt last 3 years. I paid over $1,000 for the pump and installation (the pit and electric were already there) and was told it probably shouldnt have cost more than $600. Pretty good profit margin for them!

They didn't fix my plubming issue. And then they came back to fix it.

They stand behind their work and fix any problems.

I was very happy with the work that was done on my shower installing new fixtures. The valve was replaced once before many years ago and I didn’t want to be bothered with the old and ugly fixtures. They were able to go through the front to replace the valve. I’ve had others that had to go through the backside taking my kitchen cabinets out and countertops which that was not going to happen.

Showed up. did work

Keith was very friendly and explained things to me. I think they are a bit expensive, but I would not have been able to fix the problem as quick as he did. Overall I think Itâ s worth the money for the professional service.

Plumber Keith Roeder was excellent.

He did what Rooter Router couldn't do, in less than a hour. he did a great job.