Gallagher Mechanical

I initially only received a text on what the original work would cost. After we added some additional work we only received invoices after the work started. I started getting nervous about how much this was gong to cost and had to ask several times for a final figure for completion of the work we wanted. We finally were told that to complete the project it would be an additional $1000, $1120 and then $160 parts. This was never given to me in writing. I unfortunately didn't make him put this final bid in writing. He then came up with a $3959 invoice and told me it would be an additional $2580 to complete the work. This work started in January and we are now at the end of March and it is not completed. I told him he had given me a final bid and that what he was charging was not right. They also took off days to go work on other projects and called in sick numerous days. We were very patient because we felt we should give them the benefit of the doubt. They tore up tile in my kitchen to fix the subfloor and now that has never been reinstalled, I'm left with an unfinished bathroom, floors not installed, doors not installed, and they won't return my texts or emails. He was always bad about not giving me figures and paperwork to back up what work was being done and the cost. I reviewed the invoice and there is work that we paid for and not has not been completed. We are having to bring in other workers to complete what they did not finish. Work was almost $4000 more than what he quoted. I then called the owner and spoke with him about the problems. He said he would talk with the foreman and get back with me. I sent an email saying I needed a response within a week since this had gone one for a month. He never responded nor did the foreman. I had to go hire another contractor to help finish some of the work and still seeking a reputable contractor to finish the rest of it.

unknown

39 days after Gallagher came to my house and replaced my capacitor, my AC began doing the same thing.  The fan was blowing but no cold air.  I contacted a different company this time.  Their tech came out and told me it was my capacitor.  I explained I just had that replaced 39 days ago.  The tech gave me the capacitor and stated it was not a new part Gallagher had put in the ac unit.   The capacitor Gallagher had put in was all banged up, bulging on top and the label was wearing off.  Also, there was writing on it.  When I spoke with Mike, at Gallagher about this, he said the writing was the part number.  I don't know about that but it seems the part number would have been on the box it came in, if it was new, or on the label.  After speaking with Mike, he did refund my money after I returned the capacitor to him.