The Plumber LLC

Plumber was very friendly and professional.  He was careful in removing our old toilet and installing the new one and even got a part he needed for the bidet connection from his truck and didn't charge us extra for the connector.  Great company!

It went wonderful.  He got the job done with little extra cost.

We could not reach the provider over the weekend and had to call another trusted plumbing company who had to reinstall the unit. It was found that a number of connections were not installed properly including solder joints and hoses. Packing materials from the new softener were not removed nor was the old unit that was replaced. The service provider has not responded to emails or telephone calls to resolve our complaint. We give this provider an overall score of "F". The price depicted in this review was for the work The Plumber, LLC completed but we spent an additional $756 to have The Plumber,, LLC's errors corrected.

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The young man that was here did a great job. He seemed to know exactly what he was doing. He was very apologetic in reference to not being able to fix issue. He referred a person within his company to fix the issue but I did not have to use them because original company that caused the issue is fixing it.

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I purchased a big deal coupon for this company.  The Plumber was excellent.  He was very professional.  He seemed extremely efficient and just like he knew what he was doing, just very competent.  He came in, told you what the problem was immediately and told you what it was going to require to fix it.  He was very good.  I will use him again.

Toilet was leaking. Replaced seal. Toilet not leaking now but it was loose and wobbled. This was mentioned and plumber said it was because the floor was uneven. Had fixed by someone else. It was not the floor.

They had to improvise, because they couldn't get the water to shut off completely, and so they had to sweat the copper pipes. They had to get a special tie, it is a coil and they melt it to put together. They had to go and buy two, because they were different. I had a water break and a frozen pipe, all at the same time. I also had a broken faucet at the same time. I thought the price of the big deal was fair.

He was great and amazing.  He did it three times to make sure that he had everything cleaned out. He gave me pointers as far as maintenance, so that we would have to have him do it as often. He is friendly, professional, prompt and did everything.

They did a great job. Plumber must return because master faucet is leaking again.

Updated 11/8/12: if the initial drama hadn't happened I'd say this was a great company.  They asked for a chance to make good after the first attempt and they did exactly that.  I appreciate a company who does that.
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Terrible.  The problem is not fixed, it is actually worse and now we have to wait for another plumber to come out.  I have a 9 year old child and a husband who works outside for a living - laundry is a critical issue in this house.  Going this long without being able to use our washer and dryer is causing havoc.

The plumber was going to be running late and so he called ahead of time and apologized.  He said that the job that they were doing took a little more time.  He was very nice.  He was very knowledgeable.  He got right on the job.  I did call him back because one of the flushing devices that he put in was faulty.  It had kind of a leak in it, not something that he would have been able to determine at that time and so they are going to be coming back to put in a new one.  We hadn’t had a plumber for so long, so I am bad at judging the pricing.  I think it was okay.  My son in law seemed to think that it was about in line with the going prices.  It was fine.  The quality of the work was good.  The plumber even gave us some additional tips to use because we hadn’t used this device before.  His responsiveness was fine.  He was very fast and very professional.  I would absolutely use him again in the future.

Overall, the job was great. He was prompt and cleaned up after himself very well. The quality of work was very good; I have not had any problems with the spigots since the repairs. I received an estimate for the work, and I paid exactly what was estimated. I had him out twice; I paid $185 the first time and $300 the second time. I don’t know how to grade the price because I have no comparison. I would use him again in the future if necessary.

Matt arrived promptly, and I felt atht I had known him for years.  He mades some suggestions about other things that could/should be done, but he was never pushy about doing more work.  He was thorough and complete.  This is a great organization and they are always available.  They tell me that they have no extra fees for weekends and holidays.  When I call them, they always aks if it is an emergency.  I know that I can count on them, an you can too.  The guys are so thoughtful, I know that they have a terrific owner.