K C Auction Company

Description of Work: I had KC Auction pick up and sell my "antiques" at a monthly auction. My expections were high and ignorance is NOT bliss. The auction did give me a return on money, and I gave them an unjustified F rating. I want to retract my previous rating, I had a misunderstanding that has been solved.

Description of Work: I contracted with Kansas City Auction Company to auction off estate items. Due to neighborhood restrictions we were unable to have a traditional estate sale so I contacted this company and set up an appointment at the house to discuss options. Ifrom the house. All furniture contents were to be emptied before they were moved. I might be off-base, but I don't think so. This wouldn't have happened if there had been even basic communication. I would have never given a key and would have insisted to be there to supervise if I'd have known this would happen. Live and learn I guess. (and trust no one) met with Jason Roske and his assistant. Jason explained the basics, how it would work and how we would proceed. We went through the entire house discussing what we would be keeping and what we needed to sell. We went room by room discussing in detail what could go and what was to stay, what had value, what should just be donated, etc. Jason explained the consignment process, comission rate etc. We signed a contract, I gave him a key to the house. I was told that the later in the week they would come to the house to photograph and inventory things that they would be interested in taking on consignment. Once that was done packers and movers would be scheduled to pack and transport the items to auction. A day later Jason called from the house asking about a jewelry box on top the dresser and asked if he could take it with him and go through the contents. I agreed, as it was mostly costume and some sterling pieces, but nothing of sentimental value. A week later I hadn't heard anything about what they would or wouldn't be taking. I assumed (I know, I know) things were moving slowly as Thanksgiving was approaching. I called and left a message. Didn't think much about it. I stopped by the house that weekend and was a little surprised that they had packed and removed what they wanted without bothering to contact me. I was expecting an inventory of items to be auctioned. What had been removed appeared to be as discussed. A few days after Thanksgiving I was VERY shocked to get a check in the mail with a list of the auctioned items. I was even more shocked to see the list of family jewelry that had been auctioned off. Items that were inside the dresser drawers and in an armoir. Yes, Jason asked specifically about a jewelry box on top of the dresser and it was agreed that he could remove that box and contents

Description of Work: I have used KC Auction Company. I took stuff to sell and they sold it for me. They charge between 35% and 50% of the cost of what ever the item sold for.