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American Burglary & Fire Inc

Home Security Systems, Home Automation, Stereo and Home Theater Systems

About us

ABF Security is a local, family owned and operated security company headquartered in Fenton, MO. We are known for our quality products, knowledgeable technicians and experienced staff. Since 1978, our certified UL Listed Emergency Response Center’s goal has been to provide you with a peace of mind by protecting your family, home and/or business.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Installation & Servicing Of Residential & Commercial Security & Fire Alarm Systems. Certified UL Monitoring Center, Home Automation, Access Control Systems, Camera Surveillance Systems, Telephone & TV Wiring, High Definition TV Wiring, Home Theater, Home Networking, Intercom Systems, Central Vacuum, Energy Management, Lighting Control & Medical Pendants.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.932 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
9%
3
0%
2
16%
1
13%


Rating CategoryRating out of 5
quality
4.0
value
4.1
professionalism
4.0
responsiveness
3.9
punctuality
4.1
Showing 26-32 of 32 reviews

Bob S.
12/2020
2.0
home security systems
  + -1 more
Problematic relationship.
Description of Work: Security system.
Rating CategoryRating out of 5

Response from American Burglary & Fire Inc
We are sorry to see the negative review from [Member Name Removed] was going to upgrade his alarm system with us but did not want to sign our agreement for the installation and monitoring of the security system. We offered to let him talk to our CFO, manager or one of the owners to discuss but he declined and ultimately decided to go with another security company. We are sorry that we were not able to continue protecting Mr. [Member Name Removed]'s home but appreciate his past business and wish him well in the future.

Livingstone S.
07/2015
5.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Response from American Burglary & Fire Inc
Hi [Member Name Removed] - Thank you for the positive review! We appreciate your continued business and if there is ever anything we can help you with, please don't hesitate to reach out. Sincerely, ABF's Customer Care Team

Kathleen R.
02/2014
5.0
home security systems
  + -1 more
They were excellent!
Description of Work: They installed alarm system for motion, entry and fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from American Burglary & Fire Inc
Hi [member name removed]- Thank you for the review! We are glad you are happy with the installation of your new security system. We appreciate your business. If there is ever anything we can do for you, please do not hesitate to contact us. Kind regards, Jenna Baker Sales Administrator 636-349-1090

JANE C.
02/2012
1.0
home security systems
  + -1 more
see above
Description of Work: ABF has monitored our home alarm for many years. We recently installed a leak detection system into the plumbing and asked ABF to come out and hook the system into the alarm. We made the appointment for 11:00am. I scheduled my day around the appointment. When I arrived home at 10:55am to meet the technician, I found a phone message to call ABF to confirm the appointment. When I called the office I was informed that they would send someone out in 1/2 hour, since they now were sure someone was home. I understand that the technician's time is valuable. My time is also valuable and I expect when I make an appointment the other party intends to show up at that time and not expect me to wait around for 30 minutes when the only reason for the delay is to ensure that I am home. Very poor customer service and communication. Had I known of this policy I would have structured my day differently.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

ANTHONY B.
03/2003
4.0
home security systems
  + -1 more
PRETTY GOOD
Description of Work: SOME CONNECTION FAULT IN THE BASEMENT AND THEY FIXED THAT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from American Burglary & Fire Inc
Hi Member - Thank you for your business. We strive for excellent customer service every day.

12/2002
5.0
home security systems
  + -1 more
RESPONSIVE, THEY UNDERSTOOD MY NEEDS AND RESOLVE ALL MY REQUIREMENTS TIMELY.
Description of Work: MAINTENANCE OF MY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Burglary & Fire Inc
Member - I am glad to hear that everything was handled to your satisfaction. Please feel free to contact us at any time. We appreciate your business.

SANDI C.
12/2002
4.0
home security systems
  + -1 more
I WAS SATISFIED WITH THEIR WORK.
Description of Work: THEY DID SOME REPAIR ON THE ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from American Burglary & Fire Inc
Member - I am glad to hear you were satisfied with the work we did for you. Please contact us at any time for your future needs. We appreciate your business.
    • 1
    • 2(current)

Contact information

507 Rudder Rd, Fenton, MO 63026

www.abfsecurity.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Stereo and Home Theater Systems

FAQ

American Burglary & Fire Inc is currently rated 3.9 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

American Burglary & Fire Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, American Burglary & Fire Inc offers free project estimates.
Yes, American Burglary & Fire Inc offers eco-friendly accreditations.
No, American Burglary & Fire Inc does not offer a senior discount.
Yes, American Burglary & Fire Inc offers emergency services.
No, American Burglary & Fire Inc does not offer warranties.
American Burglary & Fire Inc offers the following services: Installation & Servicing Of Residential & Commercial Security & Fire Alarm Systems. Certified UL Monitoring Center, Home Automation, Access Control Systems, Camera Surveillance Systems, Telephone & TV Wiring, High Definition TV Wiring, Home Theater, Home Networking, Intercom Systems, Central Vacuum, Energy Management, Lighting Control & Medical Pendants.

Contact information

507 Rudder Rd, Fenton, MO 63026

www.abfsecurity.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM