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Bioclean 911

Biohazard Remediation, Mold Testing & Remediation, Interior Painting,

About us

We want to be your go-to professional cleaning, remediation, restoration and removal company. We will do whatever it takes to ensure the affected area is properly cleaned. At BIO CLEAN 911, we are licensed and certified to handle hazardous materials such as blood, feces and bodily fluid which can contain Hepatitis A, B & C and HIV/Aids. Bio Clean 911 is the number one choice throughout St. Louis, the surrounding area and the entire state of Missouri for professional cleaning, remediation, restoration and removal services.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Commercial cleaning, suicide, accidental Hazardous, fire and water damage , waste, remediation, restoration & removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$200

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-10 of 10 reviews

Robert C.
04/2020
5.0
Bioclean provided an excellent service and I was very happy with how well they were able to clean the mold out of my basement. I had mold covering everything from the floor up to the ceiling joist and they removed it all. They were very detailed and did a great job!. I really appreciated the owner, John Denny's help though this process. He is genuinely a good person. This is a a very good company that I would definitely hire again.
Description of Work: Basement mold mitigation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Gigi H.
07/2017
5.0
Bio Clean 911 is a phenomenal Company. John Denny, the owner, is very knowledgeable and trustworthy. When you're in a situation like this, it is important to have someone you can trust, who won't take advantage of you. From beginning to end John had our backs and made us feel so much better. We have used Bio Clean 911 on two separate occasions, once for water restoration and once for mold remediation. The guys who came in to do the work were the best crew we have ever had work in our house, hands down. They were punctual every day, worked very hard, were respectful to me and our home, were professional and truly delightful. They cleaned every nook and cranny of our house. Black mold is completely gone. Also important, they use an independent, third party company to analyze the air quality results before and after their work. If you find yourself in the unfortunate situation of having mold in your home or your basement floods, or both, I know it is very upsetting and can be very scary. I promise you, if you hire Bio-Clean 911 you won't be sorry. You will get a very fair price and they will restore your home completely.
Description of Work: Mold Remediation and Water Restoration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia T.
11/2016
5.0
Professional, efficient, and competent!
Description of Work: Mold remediation in entire basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Dee G.
09/2016
2.0
After they finished cleaning I noticed my lamp had been cracked and turned around. I contacted John who first denied they cracked the lamp then advised me to get an appraisal. I paid to get appraisal and emailed the receipts for the cost of the report. Then I heard back from John stating he never filed the insurance. The appraisal is for an antique lamp and the estimate is $350 to replace the lamp and to cover the appraisal report. I have not heard back from him.
Description of Work: After Mold Remediation Cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0


Response from Bioclean 911
On Wed, Mar 2, 2016 at 6:48 PM, [Member Name Removed] G Sent from my iPhone Begin forwarded message: From: MOUND CITY AUCTIONS Date: March 1, 2016 at 3:01:02 PM CST To: d Subject: Receipt from MOUND CITY AUCTIONS Reply-To: MOUND CITY AUCTIONS evaluation Receipt follows: ___________________________________________ ========== TRANSACTION RECORD ========== MOUND CITY AUCTIONS [Member Location Removed] United States [Removed Hyperlink] TYPE: Purchase ACCT: Mastercard $ 100.00 USD TRANS. REF. : Approved - Thank You 100 Please retain this copy for your records. Cardholder will pay above amount to card issuer pursuant to cardholder agreement. ======================================== John Denny 5/5/16 to [Member Name Removed] Good morning [Member Name Removed] My insurance will not cover this loss due to the amount of time passed between us being onsite and the issue being reported. We have never had a dissatisfied customer so I want to make this right, however, I trust my employees as all of them have been with me a long time and have all informed me in the event of an item being damaged. When specifically questioned about this instance, T**** , was my employee which wiped and vacuumed this lamp and said that he did not recall seeing the damage, nor causing any damage. Bio Clean will not accept responsibility for this damage because of the above and previously mentioned reasons (original condition of the lamp, amount of time passed between it being reported and us being onsite - 5 months, and not knowing who has been in your home in those past 5 months). That said, I will offer to split the difference with you for the total cost of the lamp and the valuation cost for a total of $162.50. Please let me know if that will work for you as it is the most I am willing to offer because of the circumstance. Thank you, [Member Name Removed] G 5/5/16 to John What is the timeframe between you and your ins company? I wasn't in the home until later and discovered this damage when I turned the lamp around for cleaning. I was pretty astounded. Only person in my home was my Mother who gave me the lamp so she was as surprised as I was. Sent from my iPhone John Denny 5/5/16 to [Member Name Removed] The time frame for me to report this to my insurance company was less than one week from when you alerted me of the broken lamp. The insurance company's issue was the 5 months that had passed since we completed the project to when we were made aware of the damage. They also questioned the condition of the lamp when we started the project because of the 5 month window. [Member Name Removed] G 5/7/16 to John Oh gosh - I was not told about this timeline - naturally, this would have helped to expedite the process. Then you were waiting to hear from them, I heard nothing until the recent follow-up. I would appreciate it if you would forward to me their letter of rejection so I may pass this along. I will get back in touch w/you re: your offer. Thanks. Sent from my iPhone

Terri A.
05/2016
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

RON S.
03/2015
5.0
Excellent in all respects. John responded to my online request email within just a few hours. When I called the next day he scheduled an appointment for the next day. He called ahead of the appointment to confirm and arrived on time. He arrived well prepared to evaluate the house and was able to completely answer all of my questions. He took air samples; one in the basement and one outside as baseline comparison. The samples were evaluated by an independent lab which makes me confident of the results. I am thoroughly please with this companies service and performance.
Description of Work: Home inspection for mold and other possible contaminants throughout the house. Took air samples for evaluation and visually inspected the house from basement to second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Gary L.
12/2014
5.0
It is never fun to discover you have a mold problem in your house. It's bad for your health and a costly problem to take care of. You also have to worry about who you should hire......someone who will do the job right and for a fair price. I was lucky.....I found Bioclean 911 and John Denny. John is the owner of Bioclean 911 and I was immediately impressed with his professionalism when he showed up to give me an estimate. He inspected the area of my basement that had the mold problem and put me at ease by explaining what needed to be done. He emailed me a very detailed estimate the following day. I checked with several other firms about getting estimates and was amazed at how unprofessional many were. Some didn't even bother to call me back. I felt like I already had found the right company for the job and that was confirmed when I saw Bioclean 911 had an A rating on Angies list. They were able to start the job right away and they were always prompt and were there when they said they would be. Communication was excellent at all times and John was always there with his crew. This was a lot of work in a totally finished basement and involved drywall removal and replacement and mold removal. John and his crew did an excellent job and I thought his price was more than fair for the amount of work that was done. In short I couldn't be happier and I would highly recommend Bioclean 911 to anyone!
Description of Work: mold remediation in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Donna M.
09/2014
5.0
unknown
Description of Work: Performed mold remediation on a small area in my rental property. Everything went very well. Everything done was as discussed, no surprises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Noreen G.
09/2014
5.0
John , the owner , is very knowledgeable and committed to customer satisfaction. His attention to detail and tireless effort to complete the work made him a pleasure to do business with for this project. Integrity, honesty, and going the extra mile for the customer are all rare qualities found these days in most companies and John possesses all of these. The quality of work was A+. BioClean911, a true standout in this line of work.
Description of Work: complete remediation of laundry room and partial in basement. Tear out of floor and drywall portion in laundry room and rebuild of laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

James S.
04/2012
5.0
Very well
Description of Work: Arrived on time Explained procedure while doing it Very professional Cleaned up entire mess Work is guaranted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    656 Hickory Knoll Ct, Ballwin, MO 63021

    www.bioclean911.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Biohazard Remediation,
    Mold Testing & Remediation,
    Interior Painting,
    Water & Smoke Damage,
    Drywall

    FAQ

    Bioclean 911 is currently rated 4.7 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Bioclean 911 accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Bioclean 911 offers free project estimates.
    Yes, Bioclean 911 offers eco-friendly accreditations.
    No, Bioclean 911 does not offer a senior discount.
    Yes, Bioclean 911 offers emergency services.
    Yes, Bioclean 911 offers warranties.
    Bioclean 911 offers the following services: Commercial cleaning, suicide, accidental Hazardous, fire and water damage , waste, remediation, restoration & removal.

    Contact information

    656 Hickory Knoll Ct, Ballwin, MO 63021

    www.bioclean911.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM