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West Metro Appliance

Heating and Air Conditioning, Appliance Repair

About us

Appliance Repair

Business highlights

8 years of trusted experience
Family Owned & Operated

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Anne P.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
service was great - but GE stopped making the needed replacement pump so we couldn't complete the repair. Technician was prompt, professional and very sympathetic about the abysmal support for GE Profile Series. I was completely satisfied with West Metro Appliance and highly recommend.
Description of Work: GE dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from West Metro Appliance
Thank you for the feedback, [Member Name Removed]!

Chris H.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Pleasant staff, techs and phone person. Took two trips, two different techs, both good guys. (Only one trip charge.) Needed a new fuse. Second tech installed the fuse but also completely dismantled and vacuumed out the dryer - nice. Would have liked to know the cost of shipping the part from St. Louis Park, would have gone to get it myself. Not cheap, but I didn't want to mess with natural gas. Side note - the business seems to be in Eden Prairie now.
Description of Work: gas dryer wouldn't heat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from West Metro Appliance
Thank you [Member Name Removed]! Im glad we got it resolved for you.

Soren J.
07/2018
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
West Metro Appliance did a great job repairing our dryer. We were pleased by how responsive they were -- they said they couldn't repair it the SAME day we called, but could come first thing the next day! (We are used to repair people saying they could maybe work us in next week.) The price for repair was very reasonable, and they were prompt and professional. If we ever need another appliance repaired, we'll hire them again for sure.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

Response from West Metro Appliance
Thank you for the kind words and review of our service!

robert M.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
I am not sure they did everything they could have done, but they were punctual. They could have kept me more informed of what they were doing.
Description of Work: Installed humidifier.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from West Metro Appliance
Thanks for the feedback [Member Name Removed]! We will definitely take this into consideration. Feel free to reach out to give us more insight on this. 952-476-5935

    Contact information

    12450 Plaza Drive STE #B, Eden Prairie, MN 55344

    https://westmetroappliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Repair

    FAQ

    West Metro Appliance is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    No, West Metro Appliance does not offer free project estimates.
    No, West Metro Appliance does not offer eco-friendly accreditations.
    No, West Metro Appliance does not offer a senior discount.
    No, West Metro Appliance does not offer emergency services.
    No, West Metro Appliance does not offer warranties.

    Contact information

    12450 Plaza Drive STE #B, Eden Prairie, MN 55344

    https://westmetroappliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM