NILLES BUILDERS INC

I have had a contract with Nilles Builders, Inc. for about a year now. They still have not started the work, some of which is quite urgent. I took out a big loan to have this work done and the loan is in jeopardy due to their tardiness. they don't return my emails or phone calls. Now they are advertising that they are available for work in the local paper. What a mess. I wish they would just come and follow through.

I won't call them again.

unknown

Had a couple of bids and Nilles was the most competitive For what I wanted done .They pulled all permits for all the jobs preformed showed up on time. were very good with the clean up each day.Shawn help me pick out tile big help to me I have tough time making up my mind. In all good experience thanks to Shawn for the great work and detail you put in my house.

The water backed up between the walls and into the electrical system and caused a great deal of damage. This is on going since 2000. It wasn't visible to the naked eyes because it was happening inside the walls. I contacted my insurance company and they won't cover this because of the improper installation by NILLES. When I contacted NILLES they denied doing any work on my home ever. I finally wrote to them about the denial of them doing work for me. They then denied ever doing any work on my home in a letter that they wrote back. They claimed they had no records of ever being there. I questioned their bookeeping and asked if they could come by my house to jog their memory. They refused. It is impossible to contact this company by phone as they never answer the phone that they have. I pulled the city permit that Brad Nilles took out when they did the roof and left him a message that i had the permit and that it had his name on it. So much for never working on my home. The permit had lots of reasons why it was not closed out after competion It was what they used to call red taged. Nilled took almost two year comming back several time after the inspector requested them to. And again after the permit was closed. I am a disabled vulnerabl adult. I never heard back from Nilles. I contacted the department of Labor and industry. Mr Durnburger suggested that their lic be pulled. He also had me contact Nilles Ins. Auto Owners Inc. Their adjuster met with my new contractor. They both agreed that Nilles had installed the rubber roof incorrectly as to cause all of the damage that occuerd, But that it was to extensive or costly for them to repair. Auto owners later denied the claim as usual. My home is heavily damaged. As I said I am totally disabled and a vulnerable adult. I have no way to fix this damage and there are no grants or other help availabl to me. The damage will only increase with time. If nothing else Nilles should offer to repair the damage that they caused. I was told it is so extensive that it would cost them a lot of money and that is why they are trying to get out of the repairs. This is worthy of media attention. I believe that Nilles knew all along that they had messed up and just hoped that i would not find out before it was to late. Their workers had been to my home on several occasions to look at that roof. They claimed to have to nail it down, ( Their words ) because it was not put on right. I called the owner of the company and he has refused any contact. NILLES insurance company verified that the installation was faulty to both my contracter and i in my home when they were out to look at the damage.

Nilles was able to start immediately. They cut a large hole in my roof so they could do all the insulation work from the outside before they reroofed. They have a large crew and the whole project was completed quickly in less than a week. I was concerned b/c they were working over Halloween, but on Halloween night they made sure everything was picked up and secure for the trick or treaters. They were professional and kept me updated on their work. We had one problem when one of their suppliers was dropping of the shingles, his bobcat ran into my basketball hoop and popped out a bolt in the cement footing. Nilles followed through and repaired the damage (they even poured a new concrete footing). I really appreciated the fact that they were a building firm with a roofing division and not just a roofing company b/c they could address all the issues at one time including both the roof and insulation which saved me time. I just had an energy audit of my house done through Tru Green and they said the insulation looks great and had an R value of 60.

Initially, getting ahold of someone in their office was difficult. However, once we finally connected, things moved along rather quickly. Finding someone willing to repair our leaking built-in gutter was nearly impossible. Most gutter companies I spoke to had absolutely no experience with them. The few that did wanted to rip out the entire gutter and replace them which was an exhorbident cost. Nilles was the only one that new exactly how to repair them. One worker was assigned to work on the built-in. It took him all day. Watching him work, I feel confident the repair will hold. After he finished, two other men removed the remaining gutters and installed new ones. They too did a very good job. As far as punctuality goes, I call them ninjas. They swoop in, do their job then disappear. My only negative is they left some smaller gutter pieces in the yard. Since I like to walk in my yard barefoot, stepping on a sharp object such as a screw etc could be dangerous. So, my suggestion would be slow down a little and double check to make sure EVERYTHING has been picked up.

Nilles Builders was recommended by friends who had hired them to remodel and restore their Kenwood home. Based on their experience, we requested an estimate. Brad Nilles provided an honest, fair and competitive bid on our project - which we accepted. Working within a short three month time frame, Nilles collaborated with our interior design company to create a beautiful product that exceeded our expectations. Every worker from the project manager to the electrician to the carpenter was an expert - professional, kind and responsive. They made you feel as if you were their only client. I highly recommend Nilles Builders.

We can never recommend this company. It is only possible to leave messages--there is never a "live" person to take calls, and since they do not return calls, it is impossible tp ever speak tp anyone.. The work was incomplete from the get-go, and the company (if it still exists) has no follow-up. Very unprofessional We are very disappointed, and feel very let down by Nilles Builders, and owner Brad Nilles.

They were very difficult to work with. They sent a Mexican crew out to do the work with no foreman. They eventually fixed everything that was supposed to be fixed on the initial installation but it was a long nagging process.

Fantastic! Nilles was less expensive than two other bids we received, was VERY fast, professional, and polite. They did the work quickly and effectively and cleaned up after themselves while taking good care of our lawn and plants that otherwise may have been trampled by lesser roofers.

My ordeal with Nilles was lengthy. I was impressed initially because they seemed to understand exactly what I wanted to get done and provided a very comprehensive bid in a timely manner. Based on the requirements of the city loan program I used, Nilles agreed to a completion time of five months. Since entire houses are built in this time I didn't forsee this as an issue until three months into the timeline I continued to receive "we'll be starting next week" every time I called to find out when the work was actually going to get started. One of the biggest disappointments was the work to build two dormers on my 1 1/2 story bungalow. The initial drawings provided by their "architect" were incorrect and needed to be redone. I was not shown revised drawings prior to starting the work which included a support wall in the middle of the second story space...consequently I ended up spending $7K on a project which actually reduced the functionality of what had once been usable space.

The roofer was not familiar or experienced with our type of roof, which had many angles and curves. They installed the bottom strip of shingles incorrectly and were tearing the shingles by hand and laying them down. The roof needed to be fixed three times before it was to our satisfaction. The paint job was substandard. It was painted at the end of fall 2006 and paint is peeling all over the house. We expect a paint job to last more than one season. The roof around the chimney is leaking. Our last contact with Nilles Builders was in mid-May 2007 when they said that our paint job would be fixed at some point. Four phone calls in the months of September and October have not been returned.

THE PRICE WAS VERY COMPETITIVE AND THEY WERE GREAT TO DEAL WITH ALL AROUND. THEY WERE VERY FLEXIBLE AND FAIR WITH CHANGE ORDER PRICING.

unknown