Response from Narrative Construction
Thank you for your purchase of the Angies List Big Deal general contractor for a day. Sorry for any missed communication on my part. Did you receive my email from Tuesday 5/21/13, 3 days ago ? I've cut and pasted the message below: Hi [member name removed], How's your basement remodel going? Just to let you know that you can ignore the April 2013 expiration date. Let me know when you could use the day of contractor's services. I'm scheduled about a month out for work right now. Thanks, Fred Roth Narrative Construction 612 670 9744 According to my email and phone records, the morning after your puchase of October 10, you sent me an email and I called you back within the hour. As I recall, you were remodeling your basement yourself and were trying to figure out where to fit in my day of work. Again, sorry for any failure on my part. I assumed that you were going to get back to me when you needed my services . 25 of the Big Deal coupons were sold and I had twice the number of inquiries for services beyond that, so I was pretty busy with phone calls, emails, and construction work. I tried to communicate with you 3 days ago to let you know you the coupon would still be honored. I'll send you a check refunding your $249 purchase price including my $75 Angies List fee. Thanks again, and sorry for any inconvenience this has caused you. Fred Roth Narrative Construction