LEON DUDA PLUMBING SERVICES

Nate is the best! We had a copper pipe leak, and Nate was able to be here within a couple of hours. He relaxed the copper section and installed a shut-off valve. I bought a custom-ordered Koehler toilet from Home Depot (never again. I then scheduled Nate to install. Short story: the toilet bowl was broken, and it would take Home Depot weeks to get get a new one. Nate called Ferguson in Plymouth — they had the same model. Nate picked it up and we had a new toilet in :45 minutes!

I cannot say enough good things about Nate. He has saved us money when we would have spent it and wisely guided us to the right choices when we needed to spend. Very trustworthy.

I had a great experience with Duda plumbing in 2009. So I called them in 2017 when I needed help again. Nate came out (on time) and looked at what I had, and said he would get back to me when he returned from a trip. I called him after his return date, and he gave me an estimate, which I agreed to. I needed him on a specific date, which I provided 10 days in advance. The day before, I sent him a text reminding him. He said he could not make it due to being "rained out" earlier in the week. He promised to call back. I never heard from him. very disappointed.

The website said they worked on Saturday, but I got a push back when I requested Saturday service.

I called Nate on 3/12/2015 and left a message that I needed some work done. He called 3/13/2015 first thing in the morning and was at the job site by 9:30. He was extremely pleasant and got right to work. I had called him about one toilet but as long as he was there I asked about a second toilet and leaking garbage disposal. He said no problem, fixed the second toilet and examined the disposal and determined it had a crack in the housing and needed to be replaced at some point but it could be done me if I wanted to. No pressure to buy and install from him. Nate was completely professional, efficient and personable. Next plumb project I have, I'm calling Nate Duda.

Friendly, kind, chatty. Have used them for multiple emergencies and they have always helped, even on weekend nights

They cut the wall very carefully to access the pipes and installed an exact replacement unit. This solved the leaking fixture problem and the frozen vavle in the wall. We avoided having to re-tile the shower. Clean-up was very good including covering the hole in the wall and allowing future access. Dudah is my go-to plumber for all our plumbing problems.

Professional, timely, knowledgeable. Even took calls in the evening, before we hired him, to answer our questions. Very helpful.

Arrived promptly at appointment time, explained what he had to do....was here less than an hour...and when he left, I was cooking with gas!!!

Arrived on time. Dealt with all the issues raised. Completed the work within an hour.

Are they still in business? When they last visited in December, they apparently fixed the leaky kitchen ceiling caused by Caulking in the bathroom tub upstairs. But that bathroom is seldom used. Recently the kitchen ceiling started leaking again and we tried to contact them over the phone, left messages, sent an email but no response. I would not recommend them to a friend, family or neighbor. Looking for another plumber to fix the kitchen.

The service has been good. They have a good sense of humor.

I have had Leon Duda Plumbing (Rick) come out on probably two or three occasions over last couple of years. They have always been very good and I would call them again. They company to which they referred me was great too, which only reinforces my impression of the integrity with which Duda runs their business.

In the beginning things went well, but they had to come back many times before thing finally came together.

I have very mixed feelings about this firm; I indicated I would use them again because in the end they did exceptional work and completed the work in an extremely efficient and timely manner. I am very pleased with the actual work that was done and the faucets are wonderful. Having said that, I can't say the same for the overall experience - particularly with regard to customer service issues that occurred prior to the actual call. I set up this call 4 days ahead of time as I had one day open and needed to set up some other things around the plumbing call -- but that was my priority. The person I spoke with told me they would call me back that afternoon with a time for the day I requested however nobody called. I left two additional voicemails over the next 24 hours and finally got a call back telling me that the plumber would arrive between 11:00 and 12:00 on my requested day. I was also told that someone would call me for more details on the actual work, however that never happened. When the day came, 12:00 came and went with no plumber and no phone call. Plumber finally arrived a bit after 12:30. A half an hour late is not a big deal but because I experienced such a lack of response from them initially I was pretty convinced that no one was going to show up at all. My suggestion would be that Duda either expand the window for calls...or make a quick phone call when there is going to be a delay. I believe pretty much everyone has access to mobile phones - shouldn't be a big deal.

This is the second time I have used them. I am not sure about the exact date they came but it was in late Dec or early Jan. I had a clog in the basement shower drain and Rick took care of it. Since I am stuck paying for an hour anyway, I made use of the time and had a list of some other random plumbing and heating (hot water heating) questions. Rick was again professional and helpful.

They came out the same day we called, and replaced the kitchen faucet for the $120 one hour minimum charge, a small charge for extra parts needed, with no other service fees. Completed the job in 45 minutes, and showed us how to caulk around the sink. This is probably the fourth job they have done for us, and we are really pleased with their work.

It went very well. They followed up due to some problems that they were able to correct. I would use them for future items also. They were very professional and answered all my questions. They were very easy to work with. The plumber they sent out was very good.

They arrived on time and completed work quickly.

He did a good job. He is professional. He checked back with me later if everything was fine. The price was reasonable and it was less than a bid given by another company.

The job went well. We were afraid it was going to be a real expensive fix but they did a good job and it has held up. It hasn’t leaked since. He reinforced the floor and it is a problem that we are eventually going to have to do some more work on. They didn’t have fancy equipment and carried the stuff they needed in a 5 gallon pail but they seemed to know what they were doing.

Needed a new faucet installed and a toilet fix. They were able to fit me in their schedule the next day after phoning. He arrived on time and was in and out very fast. All work completed to our satisfaction.

My mother moved in and needed a handicapped railing. They came pretty much that day to help us. They were prompt and professional. Everyone was very impressed at how well it looked and worked. I am very happy as well.

They were very good. They knew what they were doing and were very personable. I would definitely use them again in the future.

I've used Duda several times for plumbing issues. They are good at general plumbing; not always so good at drain clog issues. I will continue to use them for plumbing, but I will go to specific drain-cleaning companies if I have a plugged drain. I like Duda; nice guys, good service, good plumbers. Their pricing seems comparable with other plumbers. I liked that when they couldn't solve a drain clog issue, they didn't charge me for the visit, and they referred me to a drain expert. I'll definitely keep using Duda.