Christians Inc
About us
Christians, Inc. is a family owned and operated insurance restoration company established in 1990. Operating out of our 18,000 square foot office, warehouse, and showroom in Chanhassen, MN, we have served the needs of over 10,000 businesses and homeowners throughout the Twin Cities metro area. We pride ourselves on being a full service licensed contractor (license #: 3712). From complete personal property relocation, restoration and storage to complete construction services, Christians, Inc. is the contractor you can trust when dealing with fire, water, storm, or moisture intrusion. We work directly with insurance carriers to ensure your property is restored to its pre-loss condition, and pride ourselves on taking a “whatever it takes” attitude. Our goal is to complete every project on time and on budget. As a result of customer satisfaction, Christians Inc. has become one of the most respected individual restoration companies in the twin city metro area, and is preferred by the major insurance carriers. Our approach is simple: “Our work is not complete until we have met your satisfaction”. Additional DBA - Christians Insurance Restoration, Christians Restoration & Cleaning.
Business highlights
Emergency services offered
35 years of experience
Services we offer
Residential & Commercial Fire, Storm Repair & Remodeling., Water
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.633 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 9% | ||
| 9% | ||
| 0% | ||
| 3% |
Showing 1-25 of 33 reviews
Lisa T.
Nov 2021
Our home is AMAZING and so beautiful and perfect! It's more than I could of ever dreamed of. From the moment I called My State Farm, Jeff Born my agent and His recommended contractor , Christians, we were taken care of and honestly, efficiently and the quality of work is beyond comendable! Sal, from Christians went above and beyond than any contractor would of normally done. I am so pleased! And will be posting Only Good things about these two companies
Scott J.
May 2018
Christians Inc did a great job in drying out our home after a pipe burst. They were very professional, quick, responsive, and very helpful. The owner of the company came out and was very easy to talk to and work with. He was also knowledgeable on how to work with the insurance company. I would hire them again to dry out after a flood. However, we also used them to rebuild our house (laundry room, bathroom, entire house carpeting, etc.) and that was not a pleasant experience. Specifically the project manager assigned to us was extremely unprofessional and difficult to work with. If we had not dealt with him, I think our overall experience would have been much better. Since we had two very different experiences (one great - for drying out our water-soaked home and the other bad - for the rebuild) we gave this rating an even split right down the middle.
Melissa W.
Apr 2017
This company took 1.5 years to complete project and it is still not done. The company refused to cone out and fix nail pops, cracked drywall, broken window, carpet, uneven drywall, outlets, and other items in the room. We would not recommend this company because of their nonprofessional actions that they showed us,we would not want anyone to go through what we did with this company.
William C.
May 2016
unknown
STEVE K.
Nov 2015
They were great. They did beautiful work. Cleaned up after themselves meticuously. Offered great advice. They were responsive and professional. I would advise checking out everything before they leave though (always a good idea really) as I did find one small spot on a door frame where I think the painter accidentally peeled up some of the paint on the frame, but I know that if I had called them and asked them to come fix it they would have done it ( I just decided to leave it as is). I give them the highest recommendation possible. They are a little pricey, but if you have the money I would use them instead of another firm. Note that I can't really remember what their service cost and that the amount I listed above under approximate cost of service is probably an underestimate. All I remember is that they cost a bit more than some other providers but were worth it.
Jeremy W.
Nov 2015
My contact person was very responsive and they performed all work as promised and as scheduled. I was a little disappointed in the quality of some of the workmanship. Some of the carpentry and sheetrock work were a bit sloppy. If it had been my own residence, I would have complained but because it was a rental, I didn't worry about it too much. For example, a couple of the new doors were binding and not plumb. Also, they removed an outlet for the new sheetrock and after they finished, the outlet and wiring were still laying in the crawl space because they completely forgot to reinstall it.
Ryan S.
Oct 2015
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Debbie P.
Sep 2015
actual word was great. Quality work and good cleanup. They did not leave let over shingles and would not provide any when asked. Very disappointed is this.
Asha K.
Jun 2015
unknown
Larry P.
May 2015
Christians Inc can do just about any kind of work and they are always fast to come out. If I have a problem I can call the owner directly and he will handle it immediately.
Dan R.
Jan 2015
unknown
Scott S.
Dec 2014
unknown
Jerald S.
Oct 2014
We contacted Christians Inc. with a list of issues we needed repaired to sell our house and Chad immediately scheduled a time to come out and look things over. Within 24 hours I had a breakdown of how they would handle the repairs and a competitive bid. We went with them and all of the work completed in a very timely manner. Every contractor sent out by Christians was extremely courteous and performed excellent work. The final bill even came in a little less the original bid. I will not hesitate to use Christians Inc again.
Christopher D.
Jul 2014
It went great, checked out the water damage and gave good advice. Would recommend to anyone that wants to deal with an honest, local company.
Kirby E.
Jun 2014
Service was very prompt and well performed.
Jessica L.
Jun 2014
Christians provided large fans and a dehumidifier to help dry out the area. They removed a portion of the carpet pad since it was incredibly damaged from the water. They also arranged for our carpet to be cleaned when insurance decided not to pay to replace the carpet. The cleaning didn't help (which was not the fault of Chrsitians), and we ended up having the carpet replaced anyway. Christians was very prompt to come out and set up the fans after the initial call and they were always in contact with us, ensuring we were happy with their service.
STEVE K.
Jun 2014
Excellent job overall. I did notice later that some paint was peeled on the trim of a door in the room they had painted and I think (but am not sure) that the painter knocked that paint off the door frame.). But we never mentioned it to the company as we noticed it quite awhile after the work they did so we can't gage how responsive they would have been to that issue. I did find them super responsive to other issues and questions, excellent at their jobs, and great at cleaning up after themselves. They probably won't be the lowest bidders on a job but if you have the money they are definitely worth it.
Mary S.
May 2014
I have given 13 reviews on Angie’s List. 12 have been A’s but this one is only a C.
I had repair done for water damage in the ceiling of 2 rooms: family room and kitchen. The family room looked OK so I gave this an A rating. However, I would have to give the kitchen an unacceptable rating because of the following reasons:
1. According to the report I received from my insurance adjustor, 60 sq. ft of drywall would have to be replaced along
with the attic insulation above it in order to repair the water stain damage to my kitchen.
2. I noticed the next day after Christian’s employee, Keith, had completed his work, that he must have forgotten to paint
the ceiling because of discoloration caused by sealer in about 1/3 of my kitchen ceiling that was not there prior to him working on my house.
3. I then noticed that the water stain [that extended about 3 feet long just to the right of the light fixture] was still
there. It wasn’t real obvious because some popcorn had been sprayed over it but if I used a flashlight, I could
easily see it and so did 3 other people. So it appeared that no drywall repair had actually been done.
4. I then called up Matt and asked him to return because I wanted to show him the problems. He explained that the discoloration came from the sealer so he would give me a deduction for the sealer of $53.45. Then, after showing him the water stain, I assumed that Matt would be upset with Keith or apologize or offer to give me a refund or something but to my surprise, I don’t recall any reaction at all.
5. I recall no offer being made to “come back and take care of the issue”. However, I would have a genuine concern that this might mean Keith would simply come back and paint over the problem rather than fix it.
6. No mention was made of payment for any paint job by either party. I never requested this because what I needed instead
was a refund for kitchen repair on water damage [which cost me around $600], not for a $100 paint job, which would only
cover up the problem.
7. There was also no discussion or agreement with Keith about any insulation. I was not even aware at the time that no kitchen insulation as done.
8. No deduction or reimbursement for any of this was ever given or offered, [only a small deduction for the sealer of $53.45 but that had nothing to do with fixing the original problem.]
In summary, I paid around $600 just for them attempting to cover up the problem [large water stain in kitchen ceiling] rather than actually fixing the problem [dry wall repair].
I had repair done for water damage in the ceiling of 2 rooms: family room and kitchen. The family room looked OK so I gave this an A rating. However, I would have to give the kitchen an unacceptable rating because of the following reasons:
1. According to the report I received from my insurance adjustor, 60 sq. ft of drywall would have to be replaced along
with the attic insulation above it in order to repair the water stain damage to my kitchen.
2. I noticed the next day after Christian’s employee, Keith, had completed his work, that he must have forgotten to paint
the ceiling because of discoloration caused by sealer in about 1/3 of my kitchen ceiling that was not there prior to him working on my house.
3. I then noticed that the water stain [that extended about 3 feet long just to the right of the light fixture] was still
there. It wasn’t real obvious because some popcorn had been sprayed over it but if I used a flashlight, I could
easily see it and so did 3 other people. So it appeared that no drywall repair had actually been done.
4. I then called up Matt and asked him to return because I wanted to show him the problems. He explained that the discoloration came from the sealer so he would give me a deduction for the sealer of $53.45. Then, after showing him the water stain, I assumed that Matt would be upset with Keith or apologize or offer to give me a refund or something but to my surprise, I don’t recall any reaction at all.
5. I recall no offer being made to “come back and take care of the issue”. However, I would have a genuine concern that this might mean Keith would simply come back and paint over the problem rather than fix it.
6. No mention was made of payment for any paint job by either party. I never requested this because what I needed instead
was a refund for kitchen repair on water damage [which cost me around $600], not for a $100 paint job, which would only
cover up the problem.
7. There was also no discussion or agreement with Keith about any insulation. I was not even aware at the time that no kitchen insulation as done.
8. No deduction or reimbursement for any of this was ever given or offered, [only a small deduction for the sealer of $53.45 but that had nothing to do with fixing the original problem.]
In summary, I paid around $600 just for them attempting to cover up the problem [large water stain in kitchen ceiling] rather than actually fixing the problem [dry wall repair].
Response from Christians Inc
"It is very disappointing to see [member name removed] had filed this complaint with Angie’s List. Christians, Inc. informed [member name removed] that the ceiling may show some bleed through after it dries. This in is not uncommon when re-spraying/texturing ceilings, and is not related to the ice damage. We told [member name removed] we would come back to address the issue if and when it occurs. When Matt me with [member name removed] and collected final payment, we again offered to come back and take care of the issue. [member name removed] did not want us to come back as she was having the entire home painted and would have the ceiling repainted by the new painter. She asked for a credit for the painting and we honored her request. The first mention of uneven texture to Christians, Inc. was in this Angie’s List complaint. Neither Matt nor Keith saw any unevenness. Again, Christians, Inc. would have no problem coming back and addressing this issue had we been given the opportunity. Christians, Inc. did not charge [member name removed] for a dumpster. Per our estimate, we charged her to “haul debris per truck load – including dumping fees”. Spraying texture and repairing ceilings requires a lot of plastic to cover the walls and floor especially due to the fact we actually put plastic up twice in the basement. (Once when we scraped and sealed the ceiling, and a second time when we returned to spray the new texture.) This was done to give [member name removed] her TV room for the evening. Regardless, the debris was loaded into Keith’s van, driven to the Christians, Inc. office, and disposed of in the Christians, Inc. dumpster. Drywall was repaired. There was water damage around the light fixture when it was taken down. Keith repaired and skimmed out this area. No insulation was replaced in the kitchen. Keith and [member name removed] agreed to replace the insulation in the basement as it was full of rodent feces and urine instead of replacing the insulation in the kitchen as this was not damaged. The light fixture is removed from the junction box, but the wires were not disconnected. The fixture was then wrapped in plastic to protect it during spraying, and then reinstalled. The ceiling fan was done in a similar fashion. Christians, Inc. values customer service, and for nearly 26 years we have relied on customer satisfaction as our advertising. We expect our employees to go above and beyond for our customers. For example, Keith points out a caulking issue around [member name removed] patio door and took care of it as a customer courtesy. Christians, Inc. told [member name removed] it would be no trouble to come back and address the ceiling issues. [member name removed] never informed Christians, Inc. of her concern that the texture was uneven, rather she elected to hire another contractor and file a complaint. Christians, Inc. will not honor [member name removed] request for resolution and will not make any counter offer. Sincerely,"
Jennifer S.
Mar 2014
It went well. They took pictures along the way. I did some of the clean up myself to save on cost.
Gregory H.
Feb 2014
Called and he gave a good quote and came a few weeks and a great job the guy is a neat freak and a perfectioist
Erin V.
Oct 2013
I had a hard time finding the right kind of service provider to replace a hail-damaged metal shed (it was a small project for some of the contractors but dealing with insurance seemed more than the handyman services were used to). I called Christians since their website says they specialize in working with insurance and restoration issues.
Adam was great, he came out once himself to look at the site, and then a couple days later the actual installer came to look, in the process of putting together a quote for us. The cost came in within the amount allocated by insurance. We were out of town when we finalized the contract, and Adam was generous in stopping by our house in person to pick up the deposit check when we got back so that we could get everything started a few days sooner.
Adam also hauled away some scrap metal that we needed to dispose of (that had to be moved in order to take the old shed down), at no extra charge which we were grateful for.
The work was done over the course of two afternoons. The crew was polite and cleaned up after themselves, and the new shed is pretty much exactly like the old one.
We are happy with the experience of working with Christians and with the work they did for us.
Adam was great, he came out once himself to look at the site, and then a couple days later the actual installer came to look, in the process of putting together a quote for us. The cost came in within the amount allocated by insurance. We were out of town when we finalized the contract, and Adam was generous in stopping by our house in person to pick up the deposit check when we got back so that we could get everything started a few days sooner.
Adam also hauled away some scrap metal that we needed to dispose of (that had to be moved in order to take the old shed down), at no extra charge which we were grateful for.
The work was done over the course of two afternoons. The crew was polite and cleaned up after themselves, and the new shed is pretty much exactly like the old one.
We are happy with the experience of working with Christians and with the work they did for us.
Kyle W.
Feb 2013
Overall, I felt like the project was in very good hands throughout, and the work was done with quality as well.
CRAIG L.
Nov 2012
Work was finished on time and quality was excellent. We are very satisfied with the results.
KATHRYN G.
Oct 2012
We were selling our home and needed to do some minor repairs to outside of home around stucco - we got two bids and Christians was competitive so went with them - very professional, felt quality of work was very good so I would use him again and recommend to others.
SANDRA F.
Aug 2012
They are a preferred provider for state Fam. A principal from the company came and estimated the damage and got approval from state farm to do the work. He hired the painter and drywall person. He sent an electrician when the circuits got fried during the renovation. He sent a carpet cleaner. In other words, Christians handled the whole project from start to finish. They did good work.
Licensing
State Contractor License Requirements
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FAQ
Christians Inc is currently rated 4.6 overall out of 5.
Christians Inc accepts the following forms of payment: CreditCard
Yes, Christians Inc offers free project estimates.
No, Christians Inc does not offer eco-friendly accreditations.
No, Christians Inc does not offer a senior discount.
Yes, Christians Inc offers emergency services.
No, Christians Inc does not offer warranties.