Zen Windows Twin Cities

Steve and his crew were amazing! Steve showed up on time for the initial appointment and was extremely thorough in asking me questions so I fully understood what needed to be done to replace my windows and all the options that were available to me. Steve also gave me regular updates on when my custom built windows would be ready from the manufacturer and gave me ample team to schedule the install appointment. The day of the install, again Steve and his team arrived on time, called me immediately when they ran into some small issues, problem solved effectively and competed the job as scheduled. The quality of work was the best I have experienced in all of my many many contracting appointments. I highly recommend Steve and his team

they were awesome! Steve and the crew came in and made sure the place was clean coming in and going out. they did a great job! windows look excellent! i would totally use them again

I had an unusual situation with my window in my home I just purchased. Steve came out to look at the window and worked with me. I would definitely recommend Zen Windows and will be keeping their contact information for future window replacements.

Replaced everything within 2 days as stated beforehand - very professional and I will definitely use them again.

Steve was great to work with. I had initially purchased an Angie's List big deal to replace one crank-out window. After speaking with Steve and seeing the Zen windows decided to replace most of our windows (our old ones were hard to open, hard to clean and the screens needed to be replaced). During that process Steve never pressured with additional sales. The work was done promptly and on the original time schedule. Steve's crew was great, it was the first time I had a work crew that left the house as clean as when they got there. The windows seem wonderful, just got done cleaning them and it was much easier and quicker then my old windows and they look fantastic. We have also noticed that it is much quieter in our house. Would certainly use Zen Windows again.

I had three other window companies come out a pitch their products. Then a local city inspector recommended Steve Copsey with Zen Windows. Steve came out and measured all the windows to provide a quote. No sales pressure at all! When it was time for the install the guys came out and covered all the floors. Very friendly guys!. At the end of the day they always cleaned up the work site and kept it clean throughout the entire install. After the windows were installed they even reinstalled my curtains.

I needed to replace 4 windows in my townhome to prepare it to go on the market. I contact Zen Windows based on the reviews provided here, and it was a great decision. Steve contacted me right away -- on a weekend while he was at a trade show -- and we scheduled a measuring for the coming week. Steve made the entire estimation process a delight. There was no pressure to buy and no upsells. He listened to what I wanted, and provided a fair estimate for exactly that. Likewise, the installation was great. Steve's crew was on time, courteous, and thorough. As they were getting ready to leave, they took extra time to show me the completed work and answer all of my questions. I would hire Steve and Zen Windows again without hesitation.

Punctual, professional, quality materials, extra service provided, kept work areas tidy. I could go on and on. Everything met or exceeded my expectations.

We were selling our townhouse and the inspection showed we needed to replace 2 windows prior to selling. We now live in FL and needed to do most of our communication from afar. Steve was very responsive - he coordinated his initial measurement with our daughter's schedule. We were very impressed with his response and great work. Would definitely recommend him!

After several (4) 2-hour sales pitches from other window companies, I was so overwhelmed with the process that I had almost given up hope to find to a fair and reasonable contractor. I was quoted high prices at the initial meetings and then given lower prices after they left (many phone calls). My initial meeting with Steve, at Zen Windows, was a breath of fresh air; he was straight froward, professional, no pressure. He told me the cost up front with no haggling. I immediately felt comfortable with his approach. He showed me the windows, which are high grade, told me the price - and that was it! (He was priced thousands less than the competitors). I took my time to decide, about 10 minutes, and decided on Zen Windows. The job was finished today, and I could not be happier. His team is Top Notch, they covered the carpets with plastic, took down and reinstalled the blinds, and matched the interior wood trim to match my existing molding - the windows look amazing. He even arranged for the city inspector to come out while he was here - of course, they passed! I am so happy with the results!!!! 10 out 10!

Steve did a great job on the project and I was very pleased with the work. We got 3 great windows and they look great and are a ton more efficient than our old ones. I have done some shopping for windows and Zen Windows are a great price for what you get. I got the triple pane windows and come winter I know I will feel a big difference. I also like the no-salesman approach. A great way to get windows!

I highly recommend Steve ..he is extremely responsive, meticulous in his work, bid was accurate..work was not easy but he obviously is very experienced in handling challenges! Would hire him in a minute again.

We had 3 windows that we needed replacing. I looked at Angies list and looked at the deals and based on the ratings decided to contact Zen Windows because they offered a quote over the phone. I was concerned about bait and switch but Steve was very upfron, asked me some questions about what I wanted and the size of the windows and got back to me with a quote. There was no pressure. I decided to go with Zen. Steve came out and measured the windows and said he would get back to me when the windows came in. A few weeks later Steve contacted me and we set up an installation date. Steve and his crew arrived at the appointed time and proceeded to install the windows. There was an internal blemish on one of the window panes and Steve ordered a new one. A few weeks later the window came in and Steve scheduled installation at the same time as the city inspector came. I just wanted to mention that he came equipped with smoke and CO2 detectors so that we woukd pass our inspection. None of our other contractors did that and most of them just said that the ones we had were adequate. We are very pleased with both the windows and our experience with Zen.

From the first contact to the time they finished the installation Steve was very easy to communicate with and was very up front about the costs and options. I liked that I was able to send him the approximate size of the windows for the pricing without having to make an appointment. When it came to the installation day Steve and his crew were punctual and very professional. I had to leave to go to work but when I came back it was like they were never there, except for the great windows were in place. There was no pressure at any point of this process. Even though it was a small job, Steve did a very good job at making feel like a VIP customer. Definitely will use him again on other projects.

It went really well. They showed up on time, installed quality windows, and they were professional during the whole process. I would highly recommend them.

Steve and his crew from Zen Windows did a great job. They showed up on time and worked until the new windows were completely installed and met my expectations. They were organized and kept everything extremely clean on both the inside and outside of my house. They took the time to explain functionality of the windows when they were done and after they left you wouldn't have known they were there. I am very pleased with the windows. They look great and I look forward to cooking in my kitchen this winter without feeling the wind blow through it.

My dad had Zen replace some windows and was very happy. The orginal windows of our 1964 house were definitely showing their age, and we were looking to replace some. At first, I was going to go with a big box store, but found that communication with them was not going well. From start to finish, my experience with Zen Windows was top notch. I emailed Mr. Copsey to ask about an estimate and he had numbers back to me the next day. We set up a time for measuring and he was out when he said he would come. He let me know when he would order the windows (the day after measuring), how long the windows would typically take, and gave me a range of days to pick from when they would be installed. Once Zen received the windows (they arrived as expected) we set up a day. The crew came when they said they would. Wow. When I came home after the install it was as if the windows were teleported in place. There was not the slightest hint of the crew ever having been in my house. They lay paper down on the floor, move furniture back in place, and replace window treatments. They also haul every trace of the old windows away. The results were spectacular. The vinyl matched the woodwork on all five windows almost perfectly, and the windows themselves look beautiful from both the inside and outside. SO nice to get rid of those old, ugly aluminum storm windows! Once we moved ahead with Zen Windows, Mr. Copsey made it clear to us that he wanted us to be 100% satisfied. If anything is not to your satisfaction, he said, let us know and we'll make it right. The quality install, beautiful windows, excellent communication, good price, and responsiveness leaves me 100% satisfied. Based on our experience with Zen, we are going to have them replace the rest of the windows in our house, and we'll be recommending them to anyone who needs new windows.

The owner Steven Copsey was so professional, friendly and knowledgeable and it was a pleasure to work with him and his crew. I'm super impressed. The windows look so good I couldn't stop looking at them I kept going in and out of my house to see them even though it's so cold out. The frame of the windows look so fresh, bright and clean and the trim looks so slim it leaves more of the window exposed letting the outside in, much more than my neighbors who have a lot of white trim that takes away from the window, Now I really can't wait for Spring. The windows just brighten the rooms and they look beautiful. I opened them last night and they just slide open and easy to clean. I am amazed at how great they look. One of the biggest reasons I bought my condo was because of the beautiful big windows and now they have really been enhanced and accented which I believe will really add to the value of my home. I highly recommend Zen windows to everyone, they did an exemplary job, excellent quality, good service and a great price.

Everything went so smoothly, which is always surprising when you live in a 1926 St. Paul home :). Steve was great to work with and we were very happy with our 5 new windows and the work they did. They were fast yet paid attention to detail and their clean up was amazing. Drop cloths everywhere and they vacuumed up the mess the window removal made. I will definitely use them again in the future.

Steve from Zen Windows was great to work with from the day I purchased the deal from Angie's list to the install date and the follow up email afterward. He and his workers did a great job installing 5 new energy star rated windows at my house. He was on time for every appointment from coming out to taking measurements to doing the install over a few hours on a Friday. He and his crew were professional and quick workers. Taking extra measures not the make or leave a mess. I highly recommend his services.

Steve was very responsive and easy to work with. He explained all of the details of the windows and service well. There were some additional costs from the original add based on window color and trim, but all was clear before work was done. The men who came out and did the work were efficient and polite. They took care to cover all of the openings to the room so that dust wouldn't spread throughout the house and the heat wouldn't all escape. The windows look great and the install was done very professionally. I would totally recommend Zen windows.

Zen windows was great. From communication by phone or email and working around my schedule, they were informative, helpful, and NOT condescending like a lot of contractors. They didn't make me feel like I was lucky to have their service. They told me they appreciated and wanted my business!

Contacted Zen Windows via email after looking into several providers (e.g. Champion WIndows, Renewal by Andersen, etc) and Zen was the first to get back to me and provided an initial estimate via email. I was able to send pictures and rough dimensions of the existing windows to help the process. I was very impressed by the responsiveness and speed of the quoting and measuring process. After comparing a few of the quotes, Zen Windows was price competitive, but also have a very good process for purchasing, quality control and installation. I'd much rather have all of the steps controlled by Zen than have different sub contractors through each step. I'm also very happy with the quality of the windows. The vinyl frame with double pane low-e glass filled with argon seems to keep things nice and cozy. There is 1 Andersen wood frame window in the same room and it seems to have much higher air penetration.

Steve immediately told me what he needed in order to make a bid and then showed up later to take all the measurements. My windows are really old, it's pretty much winter inside when it's winter outside. He showed up on the first day of installation with his workers, who were polite, efficient, and great with the dogs! I work at home so I was able to not miss a beat during the two days of installation. He took the reduction on the windows promised through Angie's List with grace... The windows are high quality and will last the duration of the house. We're still going to get a bay window in the front and I'm sure I'll be thrilled. They know exactly what they are doing--and I was looking for high grade windows and got them.

Cancelling the deal. With the type of windows, it would have ended up costing me more.