Capital Plumbing, LLC

Joe was great. I called him late in the day and he showed up within the hour. I had a water leak in my kitchen, sinks hot water supply valve so I had to shut off the water to the whole house. He replaced the leaky hot water supply valve rather quickly. Once again Joe at Capital Plumbing was great.

I hired this company to clean my kitchen sink drain. When Chris came in he said the problem is with the air admittance valve, not the drain. Took him 20 minutes to go to Lowe s to buy one and 5 minutes to uninstall and install. Unfortunately, that was not the problem, the drain is still sluggish and still needs to be cleaned. I called Joe and he said he will check with Chris and get back to me, he never called me back and ignored my phone calls after that. When I contacted Home Advisor he responded and said Chris will come in to fix the problem. Chris never showed up. I wasted my money, had to deal with a company that has severe customer service communication issues and now I have to find somebody else to clean my drain. I feel Chris took advantage of me to get easy money and did not want to do the work that needed to be done. He simply took my money and ran away!!!

Customer service is very important to me...Capital Plumbing goes above and beyond. They will be my ONLY plumbing service from now on!

We previously had secured the services of this company to install a sump pump and then a back-up sump when conditions warranted. We met with Joe DiTrapani, Jr who immediately impressed us with his promptness, phone updates and communication, knowledge and his professionalism. He did what he had promised in a minimum of intrusion to our family, and at the price he quoted. Recently we encountered a plumbing problem where our kitchen sinks were plugged causing back-ups and the inability to use the sinks without waiting for the clog to subside. We decided to call this firm again. The set up an appointment for the next day for between 1-3:00PM. Approximately 11:30AM I received a call from Joseph DiTrapani Sr, who indicated that they had gotten a previous job completed earlier and would it be an imposition to our schedule to come a bit earlier. We agreed yes and at the appointed time he and his apprentice Adam showed up ready to work. First thing we noticed was their respect for our home as they donned cloth slippers over their shoes. They then discussed with us the symptoms we had encountered. Although this was primarily the kitchen sinks and disposal, they also thoroughly checked the plumbing in the rest of the house for any indication of current or future problems. When satisfied none existed, they expedited the repairs to the kitchen sinks. Once again they respected our home by bringing in tarps, towels, and buckets to prevent any water damage to our cabinets and home. In what seemed like only minutes (but in reality longer) the clogs were cleared, the drains working properly, and the area cleaned. It should be noted that I had already cleaned the traps and done things a laymen normally would, however we observed that the clog was rather extensive farther down in the system, and something we would not have been able to ascertain. Their expertise identified this area expeditiously. When it came to payment, the charge was exactly as quoted and even though we thought they deserved more for that "extra mile" they provided, Mr. Joseph DiTrapani Sr declined our offer. This firm reminds me of the companies of my childhood in the 50's and 60's. They are professional, courteous, knowledgeable and above all else a company where their word is their bond. I cannot recommend them highly enough. Because of our repeated experiences with them, we have no problem considering them now our family plumbers

Paul and Adam were great! Chris got me on the schedule the same day my bathtub trip waste and overflow broke. They arrived as scheduled even in the midst of a snowstorm. Friendly and professional. They covered their shoes when they came in and cleaned up before they left. They installed a new trip waste and overflow and fixed the drain. My bathtub is fully repaired and draining like it should. Thank you to Paul, Adam and the Capital Plumbing team! I will use them for my future plumbing needs and highly recommend Capital Plumbing.

Adam and Chris we're very honest and efficent. Found the problem and fixed it quickly. I would highly recommend this company for all your plumbing needs

Great experience with capital plumbing. Got a fair price great follow-up and response from their team I would recommend them and I will use them in the future

Joe was very responsive to my request to have my drain scoped. When he wasn't completely satisfied with the section he scoped he took the extra effort to locate the city line and scoped back from there. Great job at a fair price. Thanks, Joe

Within calling them they came out promptly. Joe gave me an estimate and within 48 hrs they replaced the pump. The installation was done by Adam and Paul. They were very polite, professional and efficient. Overall they were able to resolve an unpleasant experience and make it pleasant.

The company has excellent customer service. They completed a complicated job in a professional and courteous manner. They treated us like we were family. We highly recommend them. They have respect for their profession and are honorable people. What more could anyone ask?

They have the best customer service. I highly recommend them. I was matched to them and immediately the owner called. OMG ! They came over and did an assessment. They told me they will be back in one hour and sure enough they came and installed a new water heater tank within an hour. Call Capital Plumbing. Highly recommended.

Very personable and friendly. Also, informative and straightforward about the work to be done. I would recommend to others in need of plumbing services. Certainly will use Capital for other plumbing repair needs. B. Prince

Spoke directly to the owner on the phone. He explained how the warranty refund would work on my old hot water heater. Ended up not having to deal with the refund he deducted it from install price. Fast and courteous install.

Got here on time, readily diagnosed the problem and had it fixed shortly thereafter. Very solid guys.

Unable to hire because of poor under standing regarding Emergency and immediate needs.

They went beyond what I expected.

The plummers were very efficient,and informative. Accessed the problem and others possibilities. The problem was solved.

GREAT Guys! Prompt no playing around in & out FAST! Very knowledgeable and helpful advise on future work needed!

Great service and fast on time! Highly recommended.

The employees who did the work of clearing my sewer line from my house to the street, Paul and Adam, were highly skilled, efficient and personable. They finished a difficult job beyond my expectations and at a reasonable and fair price. I couldn t have been more satisfied. I highly recommend them.

They were very prompt, we discussed possible repair versus replacement. There was no hard sell. I went with the replacement of the water heater and I was very pleased with the work

Joe was very friendly and honest on what we needed to have done. They did a great job fixing my issue. They were able to help me with 3 other plumbing issues that we had. I would hire them again. I have two major projects that I am going to talk to them about doing.

Great Service

Excellent professional work and service. Nice people too!