GreenTrees

unknown

Workers arrived precisely when scheduled. They got to work without interfering with anyone, cut the tree down, and did a great clean up job! They were gone within an hour!

They were very timely and very professional.

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unknown

Twice the subcontractor gave us a 20-minute notice at 8:30am that they were coming out to do the work. Since they were doing 12 man-hours of yard work, we needed to be available to tell them what to work on in our 4 acre yard. Even when I told them I was home on Thursdays and Fridays, or could take a day off work - they still called on a Monday morning with no notice. So we cancelled the order and shopped elsewhere.

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It went very badly, especially the lawn repair. I had used them for tree trimming and tree removal in the past, and it seemed to work out alright, so I thought we could do a larger job of improving the landscaping without any problems. Because of the previous work, I didn't think it was necessary to do an Angie's List review. (Big mistake.) They gave me a verbal description of what they planned to do. I asked for it in a written contract. They kept saying they were too busy to get around to that. (Note: This should have been a red flag warning.) They finally sent a brief, written description of the scope of the work, but not a contract with payment terms, etc. By this time, it was too late to start searching for a new contractor without destroying the schedule (we were trying to get a house ready for sale during the spring marketing period, for families that wanted to move during their children's summer vacation.) So we plowed ahead, even as I sent them my request to change the details on the lawn work (which they refused to do). They do their tree trimming work efficiently. That seems to be what they do best. Beyond that, it gets dicey. They hired a subcontractor to replace the sidewalk. I think he was one of their neighbors. He didn't seem very professional. Fortunately, I was on site at that time and I am familiar with placing concrete, so the resulting new sidewalk was not a disaster, although the finishing was not as nice as I would have expected from a professional. The lawn & landscaping was delay-delay-delay. Supposedly because a cold springtime delayed the shipment of landscaping materials to their yard. They claimed that they couldn't do the lawn until after the landscaping work was done because the landscaping work would damage the lawn. (Professionals would have ways of avoiding such damage, but these folks were not very professional!) Upshot: They scheduled the landscaping/lawn work to start on the day after I had to leave town. Very convenient. But the worst was the payment. When I expressed my concerns about how they were planning to just "treat" the lawn instead of replanting it as I originally requested, they were all upset when I said I would delay the second half of my payment until the lawn had grown-in so I could confirm that the results were okay. Lots of angry calls from them, and a threat to take me to court and place a contractors lien on the property. I pointed out that they had never prepared a contract, so technically they were not contractors, and a lien could be placed only if I had violated specific terms of a contract (which didn't exist.) When I sent them photos showing how horrible the lawn looked after a few weeks of growth, with weeds sprouting all over, and explained that the photos would be "Exhibit A" if they wanted to go to court, they quieted down. In the end, we found a buyer for the house and, much to my amazement, he did not complain about the condition of the lawn, nor ask for a deduction in the cost of the house because of the lawn. So, we made the final and full payment to the contractor about 7 weeks after he had completed the work. But, because of his unprofessional manner--failing to provide a contract and threatening me with liens and court action instead of apologizing for the mess he created--I would recommend to other Angie's list users that you steer clear of this contractor.

I use their services regularly. They are definitely not the cheapest. I've got cheaper quotes from other people. But, I hired them because they are professionals. They know exactly what they're doing and they really care about the trees. Another company had planted about 30 trees for us and all the trees were diseased. They could save only 2 or 3 of them. But, Greentrees came down and saved all of them. We've been using their services for the past 5 years. They do regular maintenance work for all our trees and this year I had them do perming. They do a great job. They give me recommendations and also listen to what I want. They clean up after the job. They are knowledgeable. They even do pest control for my trees. I have already contracted them for the next year too.

Greentrees saved thousands of dollars worth of trees on my residence property (over an acre) planted by another company that were diseased or infested when planted by the other Company, and the other Company would only replace a few of them. Greentrees performs regular spraying and deep root fertilization of all my trees now, and they all look great. I recently hired them to prune nearly all of my trees and remove some dead bushes. I will say that they are definitely not the cheapest, but in this case, you definitely get what you pay for. Every member of the crew is extremely knowledgable about trees and how they should be cared for. They balanced pruning for aesthetics and safety near buildings with the natural beauty of the trees (no hack job here!). They went above and beyond my expectations by even pruning some bushes and clearing away some rose bush clippings I had left on the ground. They also gave me advice about the location of some items I had planted, and suggested better locations and/or spacing. They really care about trees, and about meeting my needs. They walked the grounds twice with me during the day to ensure my expectations were being met. I would definitely recommend them, and will use them again myself.

They did a good job. They won't tell you something needs to be done if it doesn't need it. They are very honest.