Ferguson Heating & Cooling LLC

They said they'd come in the afternoon, but they'd call to warn me in case I was out. Nobody called. Nobody showed up. 2 days later nobody has called. That's OK - I called someone else.

unknown

It is working well right now (no leaks). He also warned that it might happen again due to the rust, but it shouldn't happen for a while, but no guarantees since rust can break off at any time. Left the top coupler unglued so I could probably clean it out myself next time. I asked about replacing the drip pan and he mentioned they would need to do the coil too, but he didn't recommend it. He said the cost to do that would probably be at least half of a new unit. Very polite and got to the job right away, even though I was on the phone when he arrived. Great service and very prompt with same day appointment.

unknown

Can't say enough good things about this family-owned business. The technicians were professional, on time, and courteous, and they didn't try to sell me on things they knew I didn't want. They not only concentrated on proper installation and service, but also paid close attention to detail. They made the final product work AND look wonderful. Will definitely use them again!

Scott from Ferguson was great. We had an open and honest conversation about the options, what could and couldn't be done, given the scenario and environment. He gave me a high level estimate, emailing me the final estimate within a couple days. We agreed on a day that worked for both of us and yesterday the install happened. The furnace and the installation looks great! Given that it was in the garage, they placed the furnace up on plastic risers, so it would not rust and conveniently placed the filter in an area that my Mom can change without trouble. Although I was not there, my mother said the installation tech was very pleasant and polite. She was very satisfied. Price was competitive with other providers, but well worth it given the service and results.

unknown

The check went well. Did a thorough cleaning and made sure everythign was in working order. The technician was prompt and very professional.

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We called and made an appointment with Ferguson Heating and Cooling for the next day. Nick came out and gave us the price for the repairs. He fixed it right away. He was professional and timely. He fixed the problem for a lot cheaper than I thought. We were very happy with his service.

Scott came to our home and provided a price quote for the work we wanted done and detailed everything they would do. Scott followed up with us to see if we had any questions on the quote and we scheduled the installation. We were called in the morning and notified that the installers were on their way and what their names were. They showed up on time and put down tarps to cover our floors. Their level of professionalism and courtesy is not something you normally see these days. Scott came during the day to check on the installation and ensure everything was going as planned. The installation was finished in one day, and they did testing to be sure everything was within spec. When they completed the job you never would have known we had work done - the work area was spotless. I would recommend to anyone that needs work done to contact Scott Ferguson. I wouldn't hesitate to use his company again.

Always on time, answered all questions with patience. Completed job and left my home spotless. City inspector said, "I haven't seen this quality of work before." He then asked for a business card.

They arrived at our house when they said they would, 10am. They stayed six hours and installed the furnace. They were polite and did a great job! We highly recommend them.

I was able to reach someone at the office immediately, and a technician came to my house the next day. They did a great job with the repairs, too.

They were on time, very courteous, and did everything that I asked. I had no issues whatsoever.

They were professional, quick to respond, and punctual. They did a good job with the repairs, and I would recommend them.

Everything went well.

The team was fantastic. They delivered the work on time and on budget with no hassles. He and his team were very respectful, polite and honest. I wouldn't hesitate to recommend them to anyone. First, the owner, Scott, came out to provide a quotation. In the process he asked a lot of questions in order to determine exactly what problems I had in the house with heating and cooling. From those questions he was able to provide a product recommendation as well as a change to some of the home's ductwork. It was his recommendations on the entire HVAC system that really convinced me to choose his company. (His quote was the middle-priced of the three quotes I got.) He even proposed only giving part of his proposal a try at first to see if the problems were fixed. If not, he'd be happy to perform the rest of the work at a later time. This common-sense, customer-focused approach impressed me. He told me exactly when he would be able to start the job and when it would finish. I asked him if I could spend some time after the tear out of the old system to clean the rust that had accumulated on my basement floor. He wound up coming out a day early to do the tear out and give me an evening to do the cleaning, which I really appreciated. When the job was finished, the house was cleaner than when he started. The township inspector commented that it was one of the nicest installations he'd seen in a long while. Scott also spent plenty of time making sure I understood all of the controls and maintenance items in the new system. Since the job, I've had absolutely zero problems with the HVAC system. In a world of contractors that are mediocre at best, Ferguson really stands out!

. OUTSTANDING! THERE'S NOTHING ELSE TO SAY.

He arrived on time and had the furnace running quickly.

Everything went like it is supposed to go. They did a great job and they will be my HVAC people from now on.

The furnaces were installed in a 134 year old church. Removal of the old equipment took one day and installation and commissioning took two days. This was one day more than the original estimate but understandable because of the location where the furnaces were installed. Scott and Nick had some difficulty getting the twinned furnaces running properly because of a building wiring condition. They made some temporary modifications until a licensed electrician could make the necessary corrections. Everything worked correctly after the electrician performed his work. I have gotten very positive feedback from other church members about the neatness and quality of work of Ferguson Heating and Cooling.

We are very happy with them. There was a lot of stuff that we had them do. The price was good for the work that they did. We kept their number in case we need to use them again.

He reviewed all his findings before performing the work and gave a full quote in writing. He was pleasant and professional. I had a couple of questions weeks following and he promptly returned my call to help me out. I had no problems from the work he did, I was very satisfied overall. I found Scott based on two other recommendations. I had asked Scott about a more expensive option and tankless, he talked me out of it and gave me sound reasons why I would be wasting my money, and gave me a ball park cost for that alternative. He was quite willing to do the work.