First calls were fine as they were trying to find the source of the leak, but we became increasingly frustrated with their inability to find and fix the problem. In desperation, we decided to replace the entire shower, a high-cost solution. However, they did not follow up on repeated calls for them to quote us a replacement for the shower, and we finally had to call another company. Once that company tore out the entire shower, the source of the problem (cold water stem) was found, and we discovered that Preferred had replace the other, non-leaking hot water stem. Overall, a frustrating experience.
Description of Work: Checked for leak in upstairs shower and unsuccessfully attempted to solve the problem.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$200
Annette C.
12/2007
1.0
plumbing
 + -1 more
As stated above, I was never informed of a charge for an estimate even though no work was performed.
Description of Work: I called the company to see if they could come out and look at my toilet after it had caused a huge flood. They sent someone over, and he charged me $69.00 for an estimate to tell me I needed all new toilets in my house. He never told me on the phone or when he arrived that there would be a charge, even though he never did any work. He said if I had his company do the work, it would be deducted from the total. I called them the next week and left two messages and never got a return call. I ended up going with another plumber and was never charged for the estimate and didn't have to replace the toilets.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0
LANA H.
10/2007
5.0
plumbing
 + -1 more
Dave had to take apart then put together a shower head. he was very professional and polite. He was very knowledgeable and actually had the part needed to make the repair with him. He put on booties when entering my home and cleaned up well when he was finished. He was a very nice man and I would recommend him to others.
Description of Work: Dave fixed a leaky shower head for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dawn F.
09/2007
5.0
drain cleaning
 + -1 more
This company is great. I have used them before. These plumbers are very professional and clean. I have no complaints at all. They also came right on time and explained everything to us.
Description of Work: We had clogs in our bathtub and our bathroom sink. We had the tub and sink snaked. The work took about an hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
NANCY F.
08/2007
5.0
plumbing
 + -1 more
Dave opened up the ceiling and found that the pipe had been dripping for some time behind the wall, and that it was black water, commonly known as sewage! After he fixed the leaking pipe, he called a company named Modernistic Water Restoration for me, and they came right out and and fixed the contaminated area.
Description of Work: I noticed a stain on the ceiling on my first floor. Dave came out and found a leak in the pipe coming from the bathroom on the second floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$382
PAM S.
06/2007
5.0
plumbing
 + -1 more
Very good professional people, expert, dependable.
Description of Work: 2 sink faucet sets installed, sink repositioned, shower set installed, minor touch up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth A M.
03/2006
5.0
plumbing
 + -1 more
I GOT THIS COMPANY'S NAME FROM THE YELLOW PAGES AND THEY ARE VERY PROFESSIONAL. THE PRICE IS EXCELLENT BECAUSE IT INCLUDES THE SERVICE CALL. THEY PUT LITTLE BOOTIES ON WHEN THEY CAME IN. THEY DID NOT TRACK UP THE PLACE (AND CLEANED UP THEIR MESS).
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Wells and Pumps
FAQ
MICHIGAN'S PREFERRED PLUMBING is currently rated 4.6 overall out of 5.
MICHIGAN'S PREFERRED PLUMBING accepts the following forms of payment: Check,MasterCard,Visa
No, MICHIGAN'S PREFERRED PLUMBING does not offer free project estimates.
No, MICHIGAN'S PREFERRED PLUMBING does not offer eco-friendly accreditations.
No, MICHIGAN'S PREFERRED PLUMBING does not offer a senior discount.
No, MICHIGAN'S PREFERRED PLUMBING does not offer emergency services.
No, MICHIGAN'S PREFERRED PLUMBING does not offer warranties.
MICHIGAN'S PREFERRED PLUMBING offers the following services: COMMERCIAL AND RESIDENTIAL NEW CONSTRUCTION, RENOVATIONS, SERVICE AND INSTALLATION ON ALL COMMERCIAL AND RESIDENTIAL PLUMBING.