Crain Heating and Cooling, LLC

heating & cooling contractor

About us

Based in Livonia, Crain Heating and Cooling is a third generation company who previously founded and operated Pritchard Heating and Air Conditioning in Livonia for 60 years before leaving to start Crain Heating and Cooling. The Crain family has been serving customers since 1954 and has developed a reputation for unsurpassed customer service, knowledgeable technicians, and fair pricing. Call us today and set an appointment that best suits your schedule.

Business highlights

71 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 1-25 of 372 reviews

Madelene K.
08/2024
5.0
Jscob serviced our air conditioner and resolved an issue with our thermostat. He was professional, personable and thorough. Another great Crain experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue H.
05/2023
5.0
Talk about exceptional company!!!!! Everyone I dealt with was pleasant and polite and considerate. Which they could do all my repairs/projects in my home. Price was reasonable as well for superior product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David R.
06/2022
4.0
Good. Sooid

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

David R.
06/2022
4.0
Good, not exvellent

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Wrenetta H.
03/2022
4.5
Good company

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$32,000

Ted W.
11/2021
5.0
Good price. Completed job quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marilyn L.
09/2021
4.5
Na

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jenny C.
08/2021
4.5
Ok

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Aaron H.
03/2021
4.5
Easy to work with, went the extra step and great customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Stephanie M.
01/2021
5.0
I was truly impressed with everyone involved from Crain Heating & Cooling. The meeting with Cody for an assessment of my furnace replacement to the scheduling for the new install. Very pleased with the technicians professionalism and explanation of the operation of my new unit. Will definitely recommend this company to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andy P.
01/2021
5.0
Brandon and Matt came out to replace my old furnace and install a new one. Both were professional, nice and did a great job. Cody who came out to give me a quote on the project was great as well, everything was as agreed upon and they were out within 24 hours to install. Definitely would recommend them to anyone in need of HVAC work,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,500

Amy W.
12/2020
5.0
Cody was great! He answered all of the questions I had. Also got back to me within several hours with my quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darren N.
08/2020
5.0
Excellent company for furnace/air conditioning job. Very professional, they came in lower than other companies and the cost was right at the bid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria B.
04/2020
4.0
Good price. Serviceman polite. I wasn't notified prior to installation that there would be a difference in the size fitting of the air conditioner and newly installed furnace where they would need to tape units to fit properly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Sherry T.
04/2020
5.0
Crain installed my new furnace April 2019, very professional. Today they came back and checked my duct work and replaced my filter. I will always call CRAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LISA L.
03/2020
5.0
Work was explained in detail and scheduled quickly. I would recommend.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Jocelyn J.
03/2020
5.0
Working with Crain Heating and Cooling was a great experience. My furnace stopped working and I got a quote from a different company that seemed high. I had Crain provide me a quote for a new furnace and it significantly under the first quote. The sales rep lent me two space heaters to run over the weekend to ensure my pipes did not freeze. Later that day the front office called to confirm the appointment and the asked if I had a place to stay that was warm, I really appreciated the concern. When the crew came to install the furnace they were very professional and explained exactly what they would do. They even ran the new wire for my new thermostat. At the end of the appointment they cleaned up and the furnace space was cleaner after they left than before they started. I would highly recommend this company to anyone looking to get a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,600

Catherine W.
03/2020
5.0
Everyone was very friendly and answered all my questions. They were on time and cleaned up after themselves before leaving. There were no hidden costs and their quote was very reasonable. I would definitely recommend Crain s.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john s.
03/2020
4.5
Good people to work with.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Bud M.
02/2020
5.0
Very knowledgeable. Answered all of our questions. Patience, pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bud M.
02/2020
5.0
Very knowledgeable. Answered all of our questions. Patience, pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth E.
12/2019
5.0
Showed up on time, very polite would use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martin S.
12/2019
5.0
Professional & knowledgeable employees

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,400

Contact information

37493 Schoolcraft Road, Livonia, MI 48150

http://www.crainhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
7108387
Trade License Locale
MI
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Crain Heating and Cooling, LLC accepts the following forms of payment: CreditCard
Yes, Crain Heating and Cooling, LLC offers free project estimates.
No, Crain Heating and Cooling, LLC does not offer eco-friendly accreditations.
No, Crain Heating and Cooling, LLC does not offer a senior discount.
No, Crain Heating and Cooling, LLC does not offer emergency services.
Yes, Crain Heating and Cooling, LLC offers warranties.

Contact information

37493 Schoolcraft Road, Livonia, MI 48150

http://www.crainhvac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed