Rivertown Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, General Remodeling,

About us

Hardwood Floor Refinishing, standard or custom stain colors available. Many types of finishes and sheens available. Also hardwood floor installation, buy material from me or one of the big box stores, custom installation! Removal and disposal of existing layers of flooring if needed or desired. Luxury Vinyl Plank installation, buy it anywhere, custom install, also Sheet Vinyl installation! Also shoe moulding and baseboard moulding if needed or desired.

Business highlights

40 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Wood floor refinishing, wood flooring installing, pre finished hardwood flooring: sales and installation. Repairs to hardwood floors, removal and disposal, replacement of hardwood flooring. Sheet vinyl flooring installation, luxury vinyl plank flooring installation. Subfloor prep or installation. Removal and disposal of existing layers of flooring prior to new flooring installation.

Services we don't offer

carpet installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes, 10 percent on labor



Accepted payment methods

Check

Our Recent Projects


Photos of past projects

Reviews

4.967 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
1%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-66 of 67 reviews

Celia S.
04/2017
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas C.
08/2016
1.0
hardwood floor
  + -1 more
No response
Description of Work: Called and left a message 2 weeks ago. Messaged him. No response.
Rating CategoryRating out of 5

Response from Rivertown Flooring
Do not recall this person ever leaving a message or email. If he did, I never got it.

Ruth J.
11/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Excellent customer service with quality work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ken K.
07/2015
1.0
hardwood floor
  + -1 more
unknown
Description of Work: Made appointment for estimate to be done on 7/22/15, never showed and no phone call as to why. I called him and left a message on 7/22/15 and as of 7/24/15 he has not called.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Rivertown Flooring
I had some communication issues at the time, along with personal family issues, but having said that, I did sand and finish his floors and it came out nice, I did ask them to take this down from the review site, but they didn’t. I don’t know why, they never returned my calls and emails, like a lot of people they may only write reviews when they are angry about something. So I’m guessing if they were unhappy about the quality of the job-you would know about it.

Michelle H.
08/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Andy finished both floors of my house. They were sanded and restained. They look beautiful and I am very pleased with the results. He was there when he said he would be and even worked over the weekend to get them finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

mary W.
07/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Refinished first floor of house. Four rooms plus foyer and hallway. Fabulous!! Went way beyond our expectation. Would recommend to all my friends and family. Saved all my wood floors that i thought were unsavable. Thank you Thank you Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Gregory R.
06/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Very professional, punctual, and pressureless (best of all). Attention to detail was nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Linda N.
05/2014
4.0
hardwood floor
  + -1 more
He did a nice job.
Description of Work: I used Rivertown Flooring for hardwood flooring services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Bill D.
04/2013
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Andy did an amazing job at refinishing our hardwood floors for the entire upstairs! They look brand new. He was very professional and personable. He repaired any defects and even helped me move my refrigerator. I am a professional painter and I am very fussy and very experienced in refinishing wood and he did a wonderful job. I would highly recommend him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Janet M.
05/2012
3.0
hardwood floor
  + -1 more
I called up to get someone to come buy to do a quote for a flooring repair - my bathroom flooded and I needed the bathroom and adjacent hallway floorboards replaced. The owner was disinterested in the job because he felt it would be too small a job and not worth the trouble. He then advised me to go to his website and request a quote, and he would see if he wanted to do the job.I did input to the website, but never heard back from him. I went to Just Floors instead - they were happy to do the job.
Description of Work: No services performed - the owner rejected the job as too small without even understanding fully what was involved.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Response from Rivertown Flooring
At the time the member called me, I was juggling three jobs at the same time,as well as dealing with some issues at home, to put it mildly, I was overwhelmed. I told her that my comapany is very small, that in fact it was "only me" doing all of the work, I suggested that there were large companies that could probably send someone right out to take care of her situation, which seemed urgent! I guess she must have mistakenly interpeted my suggestion as a rejection, I sincerely did not intend it to be that. The reason that I have such a good rating, is because I do all of the work myself! In the past when I have had employees, I didn't feel like the quality always measured up to what I wanted for my customers. Unfotunately for me....this inability to satisfy the needs of everyone who ever calls me, would and always will be a potential threat to my reputation. I am always willing to go to what ever lengths necessary, to not only satisfy my customers, but to leave them feeling as though I gave them great value in return for their trust in me. I guess I am shocked, that someone whom I have never even met, and whom I spoke to only briefly, who knows nothing about me, or my comittment to my family and my customers, could," in one fell swoop"- be so destructive to my reputation! And ultimately to me, my wife and my children. I have two young children, 5 and 7, one is a special needs child, with all of the pressures that come with that, trying to be a good father, and a good provider, and instead of just calling another company (which, most people call 3 anyway), she goes on a head hunting rampage! I am truley sorry, more than anything, that this person is living with this kind of "anger" in her heart! And that she feels so entitled to not only judge me, but convict me, and sentence me to a bad rating on Angies List! I think if she knew me , and knew the daily morning struggles that we go through with my daughter, and how hard it is to leave that situation every morning, get to my job, field phone calls, tell my wife everything is going to be fine, if she knew that, I don't think she would have been so harse. The people I have worked for, I promise you, "They Know Me, and they know my Heart".

Andrew W.
12/2011
5.0
flooring contractor, hardwood floor
  + 0 more
Andy was very prompt in scheduling an appointment for an estimate and his pricing compared with other consultants. He was able to schedule the project within a reasonable time period and stayed on schedule in terms of start date and overall time to complete the work. He was very pleasant to work with throughout the course of the project. I enjoyed having him in my home and would be happy to use him again. We were comfortable enough to give him access to our home for a week while we were away so that he could complete his work. I am overall very pleased with the way the project turned out. His recommendations helped us make the right decisions and the work he did is beautiful. We are thrilled with the way our floor looks.
Description of Work: Tear out old flooring and lay new wood in 1 room Refinish wood floors in 2 other rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Kim Mi K.
12/2011
5.0
flooring contractor, hardwood floor
  + 0 more
He did a very good job. He gave us an estimate. He was on time and we gave him a deposit. He got done in the time that he said he would be done. It was a very positive experience. We got a couple of quotes and his price was right in line. We would use him again.
Description of Work: We used Rivertown Flooring to refinish floors in a rental we have. He sanded four rooms and hallways, repaired stained boards, puttied up some holes and put several new coats of finish on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Thomas V.
03/2011
5.0
hardwood floor
  + -1 more
it was great. the installers arrived on time and were finsihed the same day.
Description of Work: new bamboo flooring in two rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Deitra D.
03/2011
5.0
hardwood floor
  + -1 more
I wanted wood flooring to replace carpeting in my entire house, and I found Rivertown Flooring listed. Andy contacted me right away and we set a time for him to give an estimate. He was punctual and informative and I saw flooring jobs he had completed on his webpage gallery plus testimonies of his work, so decided to contract him. We had to remove furniture from the entire house into the kitchen, bathroom, and basement which was interesting to say the least. I was going to leave the old wood in my hallway and entry, but it was so beautiful I decided to have him tear that out and do the whole house in hickory...it is Gorgeous!!!! I think it takes special skill to cut and arrange the wood as to enhance the natural colors and patterns to glorify the God-given beauty..Andy certainly excells in this. I gave him the housekey and got myself and the pets out of his way, and when I came home, it was done. Andy kept open communication the whole time and I did not have to worry about a thing, nor watch every move he made. He even keeps in contact after he was done to make sure things are okay and will check it again to see all is well and satisfactory. I appreciate that and I feel not only did I find a good worker, but also a friend....that I would advise anyone to hire for wood flooring work. Thanks Andy!!!
Description of Work: I had wood flooring installed in my entire house...living room, dining room, 3 bedrooms, hallway and front entry, including removal of old carpeting and old wood in my hall and front entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

David W.
01/2011
5.0
hardwood floor
  + -1 more
They were priced right. The floors are beautiful. They are very reliable. I would highly recommend him.
Description of Work: They did some hardwood flooring work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Deborah P.
09/2010
5.0
hardwood floor
  + -1 more
Andy did a great job! When I called him I needed someone to remove some large stains in one of the bedrooms and a large spot about three foot in diameter of damage right in the middle of the living room floor where someone had set a plant and it had leaked water for many years. The floors had been so neglected I needed them all refinished. Andy came out and gave me an estimate that was lower than three other companies I had received estimates from. He was able to remove all the stains and did a beautiful job on the sanding and refinishing. The floors looked beautiful and I couldn't have been more pleased. Another thing about Andy, he needed access to our house while were gone because we chose to have the process done while we were out of town. Andy was given a key to our home so he could do the job in steps which was required due to the damage and stains. The last day as he was leaving, he saw we had some branches in the yard that were large and needed to be removed. Andy had a saw with him and cut the branches to a manageable size so our neighbor boy who did the yard was able to dispose of them. Andy not only is great at his job but totally trustworthy, and certainly goes above and beyond his job responsibilites. He is a living example of what we all should be!
Description of Work: Refinished hardwood floors throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100
    • 1
    • 2
    • 3(current)

Contact information

3053 Gilmore Ln, Jenison, MI 49428

Angi.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
2​1​0​1​0​9​0​0​1​1
Trade License Locale
Michigan
Trade License Authority
Michigan: Contractors

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
General Remodeling,
Handyman Services

FAQ

Rivertown Flooring is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Rivertown Flooring accepts the following forms of payment: Check
Yes, Rivertown Flooring offers free project estimates.
No, Rivertown Flooring does not offer eco-friendly accreditations.
No, Rivertown Flooring does not offer a senior discount.
No, Rivertown Flooring does not offer emergency services.
Yes, Rivertown Flooring offers warranties.
Rivertown Flooring offers the following services: Wood floor refinishing, wood flooring installing, pre finished hardwood flooring: sales and installation. Repairs to hardwood floors, removal and disposal, replacement of hardwood flooring. Sheet vinyl flooring installation, luxury vinyl plank flooring installation. Subfloor prep or installation. Removal and disposal of existing layers of flooring prior to new flooring installation.
carpet installation

Contact information

3053 Gilmore Ln, Jenison, MI 49428

Angi.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day