Description of Work: Called them 2 years in a row to have furnace inspected and never returned my call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
claire W.
07/2013
1.0
heating & air conditioning/hvac
 + -1 more
I called him twice for a written estimate. He said he would drop it off at my house that night. That was 3 1/2 weeks ago. I have not seen or heard from him yet. I guess he does need my business. Oh well I don't need him either.
Description of Work: gave an oral quote and said he could not do it until the end of August
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$3,200
Rebecca P.
10/2012
2.0
heating & air conditioning/hvac
 + -1 more
Well, we have had to call the company back twice (they were prompt) and are supposed to be doing so again, although we have not heard back. The heating system was being installed as we closed on our home. We needed to rent our apartment for two extra months due to the heating system not functioning properly. Two years later we still have no heat in our kitchen. Quality was sacrificed for cost savings. Although we know the seller of our home hired them to do it cheaply, there should have been some consideration for the health and well being of the family moving in. We have cracking paint and plaster walls due to moisture from not lining the chimney for natural gas heat. The chimney is crumbling in the attic because of it. I had my home inspected before purchase, but because the system was so new, the flaws were not detected. Several professionals that have come over mentioned never seeing HOT water pipes attached and running horizontally across walls in the manner which ours are. It was a definite hazard for children and we had to put boards over them. This company needs to improve their workmanship. It pains me to write negative reviews for any company, but I think if another can be prevented from being in our current situation, it needs to be done. Although we did not pay the company directly, their large fee was included in the purchase price of our home. It was expected to be installed properly.
Description of Work: This company installed a new heating system in the home we purchased. Entirely new furnace, pipes, baseboard water heaters, etc. The cost of this new heating system was included in the purchase price of our home.
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Service Categories
Heating and Air Conditioning
FAQ
CENTRAL HEATING & COOLING is currently rated 3.1 overall out of 5.
No, CENTRAL HEATING & COOLING does not offer free project estimates.
No, CENTRAL HEATING & COOLING does not offer eco-friendly accreditations.
No, CENTRAL HEATING & COOLING does not offer a senior discount.
No, CENTRAL HEATING & COOLING does not offer emergency services.
No, CENTRAL HEATING & COOLING does not offer warranties.