Description of Work: They did my furnace a few years ago and was very pleased with their workmanship. Very good company. They are in and out and clean up everything.
Rating Category
Rating out of 5
Yes, I recommend this pro
Chris L.
06/2016
5.0
heating & air conditioning/hvac
 + -1 more
On time, professional, took time to explain and show me the problem and made the repair timely. Based on the age of my unit, they could have easily tried to sell me something new. I've used Andy's Statewide in the past and I feel like they always recommend something be replaced. I think Dee Cramer is trustworthy and does good work. They are not cheap but I'll pay for trust and honesty.
Description of Work: Replaced the capacitor in my 16 year old A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$268
Marilyn S.
05/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Joe G.
05/2016
5.0
heating & air conditioning/hvac
 + -1 more
Dee Cramer did an outstanding job installing my new Lennox furnace and central air. With the Costco rebate, they were able to beat the competition on price for a top quality system. The salesman was willing to work with me to find the best equipment and setup for my needs. The job was scheduled at my convenience and the technicians arrived exactly on time. The installers were extremely skillful, efficient, and polite, and cleaned up afterward. My new HVAC system is very quiet and the temperatures in my home are much more even than before.
Description of Work: Replaced HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
Murali S.
03/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Kristin F.
02/2016
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Eric B.
12/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Letetia S.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
brian P.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: DOS 6/29/2015 $12000
Rating Category
Rating out of 5
Yes, I recommend this pro
Roger F.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Replaced my furnace. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,365
Stephen S.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: New furnace, new A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
sheila O.
12/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I contracted with Dee Cramer through Costco for a complete replacement of my heating and central air cooling system. The net price of the system quoted was very competitive with the other contractor quotes that I obtained and the brand (Lennox) and furnace features/efficiency ratings were superior to the other systems quoted by other contractors (Bryant and Amana). | |The experience was a pleasure from beginning to end. The sales rep was professional, knowledgeable and thorough. The installation team was punctual, polite, highly capable and professional. Furthermore, my experience with the administrative staff at head office was also great. | |I don't hesitate in recommending this contactor highly. | |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Mary Ann J.
10/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: We have old fashioned radiator heat, finding professionals who know how to work on boilers and radiators is a real plus. Dee Cramer is the best A plus on every thing. Used them last year and they will be here again this week (2014)
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phyllis L.
09/2014
5.0
heating & air conditioning/hvac
 + -1 more
They are very friendly and very efficient. They come on time and do good work. I've used them for the last 10 years.
Description of Work: I used Dee Cramer Inc. They checked the a/c back in the spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alex M.
09/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,930
GAIL L.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
I have a contract with them and it covers everything. I have four furnaces and they come and do everything twice a year.
Description of Work: I use Dee Cramer Inc. for my heating and air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark B.
12/2012
5.0
heating & air conditioning/hvac
 + -1 more
The service from start to finish was excellent. The installers showed up on time and completed the job in the time that was quoted. They did a great job of cleaning up along with explaining everything about the new unit.
Description of Work: Dee Cramer replaced my old inefficient furnace with a new high efficiency model. The other contracters that quoted the job would not quote a high efficient model due to the difficulty. The salesman gave me a quote with various model options and then sent out his installation expert to figure out how best to do the install.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Tom S.
11/2012
5.0
heating & air conditioning/hvac
 + -1 more
Excellent experience. We found Dee Cramer through Costco, so the price was good and we expected they would be well qualified. Still, we comparison shopped since it was a large purchase and wanted to get it right. Not the cheapest, but pricing was competitive for what we ordered. No disappointment. Our saleman, Steve, really knows his stuff and was responsive to our needs without trying to push things we didn't really want. Ended up with premium Lennox equipment that performs as expected so far. The installers were great. A pleasure to have around and left the work area in pristine condition. I would highly recommend Dee Cramer, and based on the results so far, Lennox equipment as well.
Description of Work: Complete replacement of furnace and air conditioning equipment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Jerry L.
07/2012
3.0
heating & air conditioning/hvac
 + -1 more
Thepart
Description of Work: During a prolonged power outage our Centrral Air Conditioner was damaged by low power before the total outage. The Start Capacitor was damaged. We contacted Dee Cramer (They installed the AC unit and Furnace several years ago) They were responsive and punctual. Their service person we was professional and effective. However this company uses Flat Rate pricing. This resulted in paying $247 for the installation of parts that I could buy retail for less than $65. The acutual time to effect repair is less than 30 minutes. Even allowing the full retail price for the parts this leaves a lot of money on the table. In the future I will contact repair service that charge an intitial service charge that is Identifiable and a follow on per hour charge. Flat Rate allows to much "wiggle room" for the service provider. The charges above do not include the emergency charge of $149.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$396
MICHAEL M.
07/2012
5.0
heating & air conditioning/hvac
 + -1 more
Prompt, Professional.
Description of Work: We have an older house 3 story house (built in 1918) with a Boiler Heating system. We wanted to install A/C. Dee Cramer was able to retrofit an A/C unit on the third floor, drop diffuser vents through the ceilings to the 2nd floor rooms. The cooler air settles to the 1st Floor keeping it cool also. In the recent 100+ heat the whole house stayed cool and comfortable. This was a complex job and they did it very well. It took 3 employees 4.5 days to do the project. They were at the house on time everyday, very professional and they did a great job cleaning up the worksite. We are very happy with the work and definately would reccomend them in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
rafid S.
07/2011
5.0
heating & air conditioning/hvac
 + -1 more
Dee Cramer is terrific. They came out twice to troubleshoot an intermittent problem with my AC unit but but did not apply any extra charges. I was really impressed with the fact they looked at everything prior to replacing the compressor which is probably the most costly part of the AC unit. Cory was the service tech, and he was extremely professional and very knowledgeable. I was extremely happy with the service.
Description of Work: Performed maintenance on the AC unit and replaced my compressor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Mark B.
11/2010
5.0
heating & air conditioning/hvac
 + -1 more
They did an excellent job. They did everything they said they were going to do. They didnt cut any corners. The cleaned up well after themselves. They were great people to do business with.
Description of Work: They installed a new furnace and duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Sherry G.
09/2010
4.0
heating & air conditioning/hvac
 + -1 more
They were very thorough; the other companies that we had out did not go over the square footage of the house and insulation of windows like Dee Cramer did. They went over things like how everything is hooked up and how often filters need to be changed out. We are very pleased with them.
Description of Work: Dee Cramer replaced my air conditioning unit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
cindy P.
10/2007
5.0
heating & air conditioning/hvac
 + -1 more
I was at home; the installer was there all day; at one point, another Dee Cramer guy came to help him. He asked my opinion about placement of outflow pipe. Except for the gleaming new furnace, you'd never know he was there, well he did clear 2 wasp nests from front and back door, and cleared some corner gutters of leaves when he was up on the roof (I couldn't get to those areas). He spent more than an hour showing me how the furnace worked, how to change the annual filter, how to work the digital thermostat. Only problem I had was pilot lights went out on the water heater and the gas fireplace. When I called about it, I was told it was just coincidental, that it would cost hundreds of $$$ for a service call (this was after hours). So I tried myself, and after more than an hour, I lit the water heater pilot light without blowing up the house. I still can't get the gas fireplace lit; guess I'll need to get a service call for that one.
Description of Work: My gas furnace was nearly 20 years old and starting to act up. I got 3 quotes. Dee Cramer (Lennox), Goyette (Bryant), and Blessing (Carrier). They met me after my work hours or Saturday. All 3 were within $700-900 of each other. All 3 quoted on mid to high to super high efficiency. All had 6 months same as cash, other bells/whistles. The Blessing sales guy took 2 hours, measuring the house, making suggestions, educating me. Goyette uses union installers which is important in this area. All 3 would pull the permit; important, I understand. Got complaint files/building permits from Grand Blanc Township. Dee Cramer had three times the number of residential permits. Each day to work, I'd see one or more of each company's trucks. I reviewed websites, talked with friends. I decided on Dee Cramer based on price, reputation of Lennox and reputation of Dee Cramer (which took over Beaudry when the owner sold or retired). I'm glad I did this in August instead of below zero January day!
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Service Categories
Heating and Air Conditioning
FAQ
Dee Cramer Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Dee Cramer Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Dee Cramer Inc offers free project estimates.
No, Dee Cramer Inc does not offer eco-friendly accreditations.
No, Dee Cramer Inc does not offer a senior discount.
Yes, Dee Cramer Inc offers emergency services.
Yes, Dee Cramer Inc offers warranties.
Dee Cramer Inc offers the following services: Residential heating, air conditioning, geothermal systems installation & repair.