All Phase Service

Things went great, staff is friendly and work was done well, would use again

He gave me an estimate on a new furnace, at my request.  After getting several more estimates, I found his prices to be more than fair.  He offered me a quality product at an excellent price.  Although, we went with another company because of timing issues, we were pleased with the work he did perform.  Even after, I went with another contractor, he offered me advise on how to spot good vs shoddy workmanship and advised me on what work would be best to do now and what could be put off until later.
I would definitely consider this contractor.

This company is inept and unwilling to stand behind their work.  I had a problem with my hot water heater suddenly not putting out the same amount of hot water as would be expected.  I researched on the internet and it was quite clear to me that the problem was the "dip tube"
The employee that came out simply tested less than 10 gallons of flow through my kitchen faucet and said that there was nothing wrong with my water heater.  Never mind the fact that a  water heater is designed to run 2/3 of its capacity without significant temperature drop, which would be over 30 gallons for my water heater.  He did say that he needed to actually look at the water heater for his "paperwork"  I continued to tell him that the first 5 minutes was not the problem.  While he was looking at the water heater I ran another 5 gallons or so out of the tub sink in the same room.  I asked him to test the temperature and it had dropped 15-20 degrees.  He said this didn't matter and my water heater was just "old" and probably didn't work as well.
I then pointed out to him that the water heater had just started after 10 minutes and probably 1/3 of the tank being run out.  This is a clear symptom of the dip tube being bad since the cold water is not reaching the bottom of the tank and tripping the thermostat to turn on the heater until a significant amount of water hot water had been used.  He just told me that there was probably build-up on the bottom of my tank. Of course he didn't take the 5 minutes to open the valve and run a bit into a bucket to check this.
Knowing that the dip tube was the problem I ordered and replaced it myself.  Sure enough the dip tube was cracked off just below the fitting and was causing all the problems.
When I called the company back they refused to stand behind their work.  The owner said that a dip tube is "one of those tricky things" and that "it doesn't make sense to open up the water heater to check it"  he said he would have done exactly what the person that came out did and  refused to stand behind their work in any way.
I am not sure if these people are completely inept at what they do, trying to collect the service call fee without actually doing anything, playing some game in hopes you will buy a new water heater from them, or some combination of all three.
Bottom line, never use this company!

We needed help re-routing some ducts and replacing a thermostat and All Phase came out quickly, got the work done as promised and answered all of our questions thoroughly.

So now the furnace is fine, worked well through the rest of the heating season, and the air conditioner is working
fine this summer. We have appliance insurance on most of our appliances through Consumer's Power, and whenever
we've needed service on something, they usually send All Phase. All Phase has always been prompt and pleasant
to deal with.