SIMMONS PLUMBING LLC

I did not receive a return call, after leaving a message.

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Mr. Simmons was very professional in conducting business. He came on time, cleaned up all debris, and provided services at an affordable cost. I am recommending him to all of my friends and associates.

Paul gave us a bid on the rough plumbing for the house I'm general contracting, which we accepted a few months ago. When it came time to schedule him in to do the under slab plumbing crock and returns, it took me a just over a week to get ahold of him. When I spoke with him on the phone, he tried his best to say all the things that weren't included, despite them being on the bid specs I sent out as well as the returned bid I got from him. After sending him the official contract, he backed out of the job giving me five days to find a new plumber or mess up our primary builder's schedule. He claimed that the and quot;changesand quot; were too substantial. The only change was removing a tub and explicitly stating we'd want the water heater, which we would provide, installed. I consider myself lucky that I could tell he wasn't happy about his bid over the phone, so when I sent the contract, I explicitly said that if he wasn't going to do the job I needed to know right away. Paul's price may have been excellent, but considering it obviously wasn't realistic that doesn't count for much. Thankfully another plumber who bid on the job will be able to do so, and with no regret over his price. ETA: I called and emailed a full week before the holiday weekend and heard NOTHING in response. If you wanted time to review the changes/i.e. tub removal and discuss the contract you should've called me back the first time. This is not an and quot;unfortunate situationand quot;, it's you being better at responding to Angie's List reviews than your customers. (And lest anyone think this was some out-of-the-blue summons, I told Paul we accepted his bid months ago. We had emailed about the location of the sewage crock recently. I updated him a couple of times with when we expected we'd be ready for him and he knew we'd be starting soon.) When I finally did speak with you, I could tell you no longer wanted the job, and I wasn't about to risk throwing my builder's whole schedule if you didn't show up to do the under slab. Lo and behold, I was right - you didn't. While I'm thankful you responded to my and quot;tell me if you're going to quitand quot; email ASAP, I think I'm still understandably p***** that I needed to call someone else five days before I needed him instead of twelve. So no, you don't get to tell me *I* am the one who dropped the ball here.

Overall - I am extremely pleased that my fingers landed on Simmons Plumbing in the phone book that day. Paul is very professional and also very kind. I would recommend him to anyone and will to my parents as I think they may be needing a new water heater soon. You will never go wrong calling Paul.

We needed a drain put in for a washing machine as the previous owners of our home were simply dumping into the main floor drain. We also needed to replace the existing faucet connections because they had become rusty and corroded. Of the two companies that called us back during the busy 4th of July week, one wanted more than $700 to change out the faucets and install some PVC pipe and a backflow prevention valve. That price certainly "exceeded our expectations." The other service provider, Simmons Plumbing, quoted at roughly half the cost. We went with Simmons and were not disappointed. Paul came out on a Monday and did the work the following Tuesday. I'm no expert, but the piping feels sturdy and the overall appearance screams professional quality. More importantly, the drain and faucets work exactly as they're supposed to.

Paul is great! Worked extremely h****** a duplex with many problems. What turned into a minor hook up of a water line and testing, turned into so much more. On his first visit, Paul was only expected to be there for a couple of hours. A couple of hours turned into 8.5 hours due to the many leaks found with so many busted pipes and water lines missing. When one problem was fixed, another was found. He stayed extra late and made sure we had running water before leaving. He came back the following week to work on the 2nd unit and I trusted him enough that I gave him the keys to the house to enter and leave on his own while I went to work. He installed a bathroom sink, faucet, ran flex pipe up 20 feet, and made sure everything was working as it should. Paul is very knowledgeable about what is needed to pass inspections and went out of his way to make sure the property was up to code, even if previous plumbers had failed to do so. He gave a very fair price (bargain in my opinion) and will only use him for future use. My only complaint is that he is sometimes difficult to schedule with because so many people are wanting his help, but I can't fault him for that. Great plumber to use.

I wanted to get an estimate for work needed on my bathroom due to water damage. We agreed that he would come Monday morning at 10:00 to give me an estimate. I took the morning off from work since he doesn't work on Saturdays. He never called or showed up. This was very unprofessional.

Paul Simmons came out to give me an estimate the day after I first called him. His estimate was less than half that of other plumbers recommended on Angie's list. As far as I can tell, the estimated parts and labor were identical. However, his per-hour rate is obviously much less than that of the other companies, probably because Paul owns the company and does most if not all of the work himself. Simmons Plumbing was the lowest of 3 bids by far, but Paul seemed knowledgeable and detail-oriented, so I took a chance and hired him for the job. He set up the plumbing for the two sinks before the vanity was installed, and then returned after the vanity and countertop were installed to install the faucets and shower heads. Before the vanity and countertop were installed, I had ordered a new dishwasher from Sears. The Sears installation man was unequipped to move the vent line behind the old dishwasher (which we didn't know about until he removed it), so he simply put the old dishwasher back and told me to call a plumber. Based on my earlier experience, I thought of Paul. He fit the work in within a few days and charged me only slightly more (~$50) than the initial Sears installation fee (which was, of course, returned to me). Once the vanity and countertop were installed, Paul returned to install the faucets and one of the shower heads. He asked detailed questions about how I wanted things installed, and explained any issues which arose patiently. He took his time and was a perfectionist about how things looked when he was done. I would not hesitate to have additional plumbing work done by Paul or to recommend him to others.

Great.

I've used them a couple of times and I was very happy. They did the work in February of this year. It was really good. I've had them do work before and the guy who owns the company usually comes. He's very affordable. He's on time. We also got a new water heater and they were very careful with not making a mess which was good.

The job had a few problems (the house is 80 years old). There were a few leaks in inconvenient places that Paul was able to take of easily. There was a problem at one point where the plumbing went from the basement to the second floor and then back to the basement to the washing machine. Paul stayed until about 10PM on a Friday night to make sure the problem was taken care of. Paul did the work as promised in the estimate and I think that he went above and beyond what I expected.