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Matheson Heating & Air Conditioning Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Started by our grandfather after returning from active duty in World War II. We specialize in heating, air conditioning and plumbing.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Air duct and dryer vent cleaning, electrical, generators, heating & A/C, homes duct work, plumbing, drain cleaning, water softeners & water heaters. Home Energy Audits including: Thermal Infrared Scan, Blower Door Testing, Combustion Appliance Metering, and Building Envelope Analysis. Energy Efficiency Improvements including: Cellulose and Foam Insulation, Energy Efficient Heating, Cooling and Water Heating, and air sealing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8484 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 351-375 of 484 reviews

Carolyn R.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randolph S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Michael R.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

William D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
....
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work.
Description of Work: Air conditioner not cooling and Matheson checked it out finding blocked drainage. Quick repair, just a service call. The employees at this company are trustworthy and know their products well. Wish all business were like this one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert J.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went very good.
Description of Work: I used Matheson Heating & Air Conditioning Inc for maintenance work on the AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne K.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy S.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I've used Matheson Heating for years and they do an excellent job. They are on-time, professional, and get approval before they move forward with any additional work / costs. I strongly recommend them and will continue to use them in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

BRUCE G.
08/2009
4.0
heating & air conditioning/hvac
  + -1 more
They were a little slow to get the job done. There was a seperate meter that was suppose to be put in prior to the installation by another company. I don't know if the communication was lacking on the other company putting in the meter or this company responded back to them. They brought the wrong thermostat and had to leave and come back to complete the job. The quality of the work was good.
Description of Work: Matheson Heating and Air Conditioning installed an air conditioner and a heat pump in my daughter's house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Marchia W.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very thorough. He took the time to explain the problem as well as the warranty procedures. They made the repair quickly and efficiently. Matheson installed this furnace in 1997 and has provided excellent service since then. The technicians even wear red booties while in your house.
Description of Work: Replaced our furnace heat exchanger.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin B.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
Both service calls went very well. The technicians were very professional, knowledgable, and clean. I am very happy with my Carrier furnace !!! If you want a good job at a fair price I would call MATHESON HEATING ...
Description of Work: I called Matheson Heating at 8:00 yesterday morning and told them that my air conditioner would not work and that I needed service asap because I have my elderly parents living with me and the house was 81 degrees. Michael told me that he could have someone at my house by 1:00. They were there at 12:50... and within an hour he fixed the problem and the a/c was back up and running. The first time I had Matheson Heating out to my house was in January of 2007. My furnace would not stay lit all of the time. It had a mind of it's own.... They came out and told me that my furnace needed some expensive repairs, approximately $700, I asked the technician if the furnace was worth putting that kind of money into or if I would be better off installing a new one. He said I could probably get by for another year or so but he would do whatever I wanted. He called back to the shop and got me a price on a new Carrier Infinity furnace. I decided that I would rather install a new furnace with a warranty than put money into the old one. The NEW furnace was installed the next day... I wasn't sure how good of a price I received until I called a few other Carrier dealers the next week and compared prices on the same unit. I got a GREAT price compared to the other dealers I called. I would definetly reccommend Matheson Heating to all of my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Paul R.
06/2009
1.0
heating & air conditioning/hvac
  + -1 more
Matheson's technician looked at the furnace and told me I needed a new furnace because my "heat exchanger" was cracked!! The furnace is 12 years old. The service technician said that instead of replacing the motor, that I need to replace the entire furnace. He said he is supposed to shut off the furnace completely by law and that I am not supposed to turn it back on until it is replaced!!! But he said he would "do me a favor" and leave the furnace on since it was cold outside. I told him I would think about which furnace I wanted to buy and call him back. When he left I called another company and they came out and checked out the furnace and said there was nothing wrong with the heat exchanger and then they replaced the motor and it has worked just fine. I also had a third company come out and inspect the heat exchanger and do a carbon monoxide test and they also said the heat exchanger was fine. This technician also said that if the heat exchanger goes bad, that it can be replaced under warranty for about $500. So, I can only assume that Matheson's technician lied to me in order to sell me a new furnace for thousands of dollars rather than just replace the motor for a few hunderd dollars.
Description of Work: My Furnace Motor was making a great deal of noise when it started up, so I called Matheson to come look at it. They came out to check the furnace.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$75

Response from Matheson Heating & Air Conditioning Inc
COMPANY RESPONSE: The member’s heat exchanger was confirmed cracked by removing the blower motor and visually inspecting the heat exchanger. The member has 3 heat exchanger cells that are compromised. IMPORTANT NOTE: The member’s furnace draws combustion air through the heat exchanger thereby creating a negative pressure. It’s common to have a cracked heat exchanger and NOT be able to detect it with a carbon monoxide detector. It’s for this reason that we take the extra time to remove additional components and visually inspect heat exchangers. We always provide our clients with repair or replace options so they can make an informed decision. The member’s service report dated October 17, 2008 states that we provided the member with the following 2 options: Option 1: Replace the warranty heat exchanger for $675 and a ¾ hp blower motor for $450. Option 2: Replace the existing standard efficient furnace for a new high efficient furnace with variable airflow. At no time did we “lie” to the client or tell him that replacing the furnace was his only option. In order to ensure the member’s safety we are willing to dispatch another technician at no charge to re-inspect the heat exchanger. If in fact the heat exchanger is in good working order we would be more than happy to refund the original $75 dispatch/diagnostic fee.

Nikhil G.
04/2009
1.0
heating & air conditioning/hvac
  + -1 more
I had a number of contractors provide me with quotes, and Matheson was the most expensive. Nevertheless, Jack did the most comprehensive job generating the quote, measuring the exterior of the house and doing a quick load calculation on the first visit. Due to a good experience with them in the past, I was ready to proceed with the order. During the process my plans changed from an entire HVAC to heat pump alone. Therefore I asked Jack to send me a new proposal with just the heat pump, and he did. The price was the same, but he had substituted the 15-SEER unit with a 13-SEER unit . When I asked about this, he explained that the 15-SEER unit was about $1,000 more; he did not have the exact price available at the time of the original proposal. Furthermore, he said that had I acted on the original quote he would have installed the 13-SEER unit even though the proposal noted a 15-SEER unit. Sounded like a bait-and-switch to me, so I went with another company. I'm glad I caught this before signing on the dotted line.
Description of Work: I requested an estimate for new HVAC system (Furnace and Heat Pump)

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
4.0

$4,600

Response from Matheson Heating & Air Conditioning Inc
I have thoroughly reviewed The Member's file and his proposals dated 01/23/09, 03/10/09 and 03/11/09 detailing the different equipment he requested. All model numbers and prices shown in writing on the proposals are correct. It seems a miscommunication must have occurred during a phone conversation. We sincerely apologize to The Member for this miscommunication and have made internal improvements to better explain our proposals over the phone. Presently and at no time in our 63 year history have we ever engaged in the practice of "bait and switch" or "price changing". In fact, it clearly states in writing on each proposal: NO SURPRISES GUARANTEE: Once the work starts, the price quoted is the price you pay, even if the job entails more work than estimated. Please understand that we carry the weight of three generations on our shoulders and maintain the highest level of integrity in all that we do. In surveys clients consistently rate us in the highest percentile for customer service and overall satisfaction. We apologize to The Member for any inconvenience and humbly request that The Member review his report in light of this response. Thank you.

JAN H.
03/2009
5.0
water heater repair
  + -1 more
They removed my old water heater and took it away when they were done with the job. They installed my new water heater in the cellar of my 140 year old home. They were on-time, polite, professional and cleaned up after the installation. They showed me how to use the water heater after the install. In addition to this service, in the past I have also used them to service my furnace and air conditioner. They also performed a mechanical inspection for me when I bought my home. I have been pleased with all services. I would use them again and recommend the company to other people.
Description of Work: I purchased a power vent gas water heater from Matheson. They also installed it for me at my home in Nov 2008.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,130

Karen R.
09/2008
5.0
air duct cleaning
  + -1 more
They arrived relatively on time (given that their GPS got them mildly lost, at which point they called me for directions) and asked me to move my car so that it did not accidentally get scratched by their hoses and equipment, drop clothed my front hallway, and took their shoes off while in the house and were very good about keeping one particular bedroom door closed while they worked so that my cats didn't escape outside. When I called to make the initial appointment, the woman who took my call told me about a $50 coupon they had before I could ask if there were any specials or deals going on. After calling half a dozen places, this company did the most work for the least money, and their technicians were certified by the appropriate national professional organization, so they're not a fly by night company.
Description of Work: Vacuumed out air ducts in a 1,700 sq. ft. house, cleaned furnace and hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Michael K.
09/2008
5.0
heating & air conditioning/hvac
  + -1 more
The house we bought was a foreclosed house, and the previous owners had not taken care of anything. We thought the heating and air conditioner would not work well. They told us that both were working fine though for another few hours, and they didn't tell us that we needed to spend the money and buy new ones. We were pleased with their honesty.
Description of Work: They came and inspected the air conditioning unit and the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRISTOPHER W.
04/2008
4.0
heating & air conditioning/hvac
  + -1 more
They never responded back. I haven't pursued it any further yet (3-16-2008 email). After their response to my Angie's List review, I did re-send the same email request for information regarding the secondary heat exchanger on 4-14-2008. I received a response back on 4-15-2008.
Description of Work: I received a letter regarding possible defects in the secondary heat exchanger on our Carrier furnace. I sent an email to follow up on this issue.

Rating CategoryRating out of 5
responsiveness
4.0


Response from Matheson Heating & Air Conditioning Inc
MY APOLOGIES TO THE MEMBER FOR NOT RETURNING HIS E-MAIL. UNFORTUNATELY, WE NEVER RECEIVED HIS E-MAIL. ALTHOUGH WE HAVE RECEIVED MANY RESPONSES TO OUR LETTER AND HAVE TAKEN THE NECESSARY TIME TO GIVE EACH ONE AN INDIVIDUAL RESPONSE, IT IS POSSIBLE THAT HIS E-MAIL WAS ACCIDENTALLY FILTERED BY NETWORK SECURITY SYSTEMS. I DO NOT HAVE ANY INFORMATION ON HOW TO CONTACT HIM AS WE HAVE MANY CUSTOMERS WITH HIS SAME LAST NAME. IF HE COULD PLEASE GIVE US A CALL WE WOULD BE MORE THAN HAPPY TO PROVIDE HIM WITH THE INFORMATION HE'S SEEKING. OUR OFFICE IS OPEN MON-FRI FROM 8AM TO 4PM AND THE PHONE NUMBER IS 248.363.4868. PLEASE ASK FOR MIKE JR. IT SHOULD ALSO BE NOTED THAT WHEN WE PROVIDE SERVICE TO A CUSTOMER WE CONSIDER THEM A CUSTOMER FOR LIFE. IT'S IN THIS LIGHT THAT WE WORK DILIGENTLY TO KEEP ALL OF OUR CUSTOMERS UPDATED IN REGARDS TO THEIR SYSTEMS. IN FEBRUARY 2008 WE MAILED NEARLY 6,000 LETTERS TO OUR CUSTOMERS IN REGARDS TO ENHANCED WARRANTY BENEFITS THAT SOME MAY BE ENTITLED TO. I WOULD ALSO LIKE TO CLARIFY THAT IN NO WAY WAS THE LETTER IN REGARDS TO "POSSIBLE DEFECTS" WITH CARRIER FURNACES. BEST REGARDS, MICHAEL MATHESON JR. GENERAL MANAGER

MARY L.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
I have had them do this service now for five years. They do a wonderful job of cleaning everything. If there is a problem, they are able to fix it right up. They are polite and I trust their judgment when it comes to my furnace and what needs to be done.
Description of Work: Matheson comes out each fall to check on my furnace to make sure everything is working right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

JERRY G.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
We have been very satisfied with the service and the professionalism of this contractor. They always arrive on time and clean up well when they are finished. The prices seem to be reasonable and I have no trouble recommending them to others.
Description of Work: We now have a maintenance contract with this contractor which covers our heating and air conditioning units, twice a year as part of a yearly agreement. They came out, changed the filter, checked the units to make sure they worked properly, and would also replace small parts for that price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jim A.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
This company even followed up twice to make sure the blowers worked properly and that everything was running smoothly. They are a highly professional and dedicated group to use and I am very glad I found them on Angie s list. I would recommend them to anyone and will continue to use them for all my heating and air conditioning needs.
Description of Work: This company installed an air conditioning unit in our attic which covered our entire home, a little over 2500 square feet. This was a Unico System which had to be installed in the attic because we have baseboard heat with no duct system. They installed the entire duct system in the attic with air vent in the ceiling and that is why it is more expensive than an typical A/C unit with forced warm air furnaces. They did this in 3 days, and the work was done in our attic in 100 degree heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Linda N.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
Trevor came to house a few days before the above work was performed to check the lack of cold a/c. After diagnostics he found the compressor to be faulty & suggested I have ducts cleaned because he thought they may be clogged as I complained of backdrafts from some of the pipes. Couple of days later Jerrod cleaned the ducts and Dennis took care of the compressor. After further investigation by the above and 'Buck', it was learned that the ducts had not been connected during house construction. The company will take care of this problem at a later date. Everyone I spoke with is very nice, considerate & they know their jobs. When I have called the office Mike has been very responsive to my concerns. When he says he'll keep you updated he does. The company was recommended by a coworker as well as me finding them on Angie's List. They will be my permanent source for furnace a/c repairs. It's good to know they're a company that can be trusted.
Description of Work: Replaced A/C compressor; duct cleaning; replaced solenoid & filter on furnace humidifier. Also checked air flow problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

MELISSA S.
03/2007
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. We are very happy with the work. Our technician, Trevor, even went the extra mile by patching up the hole that the old humidifier left behind. The pricing seems decent; they were very up front with the pricing, which was also quoted with installation included. We will probably use them in the future for a duct cleaning as well as any other heating or cooling needs we may have.
Description of Work: Work took place over 2 visits. Technician came out initially to determine why the heater wasn't working. He found a broken part due to previous homeowners' lack of care. A week later he called with an estimate for the part and to ask for authorization to order it. We then had him come back out and install the part, as well as a new humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

ARVIN H.
09/2006
4.0
heating & air conditioning/hvac
  + -1 more
They came as scheduled. Used a large truck mounted system. Did each register and to a lesser extent each return. Cut openings to cold and hot air duct at furnace and also in the plenum although it was already open where filter goes in. It was an OK cleaning but not the best I've seen. Technicians were pretty young and inexperienced. Also, pretty expensive. They are generally a good company but not particularly on this service.
Description of Work: Air duct cleaning entire system.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$125

LANEY H.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. I just called them to come look at our air conditioning.
Description of Work: They came and helped us with our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

ERIC K.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
GOOD! WE USE THEM REGULARLY. QUALITY SERVICE.
Description of Work: MAINTENANCE/TUNE UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Contact information

4307 S Commerce Rd, Commerce Township, MI 48382

http://www.mathesonheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Water Filtration and Softening,
Electrical,
Dryer Vent Cleaning,
Drain Cleaning,
Insulation,
Energy Efficiency Auditing,
Metal Fabrication & Restoration,
Generator

FAQ

Matheson Heating & Air Conditioning Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Matheson Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Matheson Heating & Air Conditioning Inc offers free project estimates.
Yes, Matheson Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Matheson Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Matheson Heating & Air Conditioning Inc offers emergency services.
Yes, Matheson Heating & Air Conditioning Inc offers warranties.
Matheson Heating & Air Conditioning Inc offers the following services: Air duct and dryer vent cleaning, electrical, generators, heating & A/C, homes duct work, plumbing, drain cleaning, water softeners & water heaters. Home Energy Audits including: Thermal Infrared Scan, Blower Door Testing, Combustion Appliance Metering, and Building Envelope Analysis. Energy Efficiency Improvements including: Cellulose and Foam Insulation, Energy Efficient Heating, Cooling and Water Heating, and air sealing.

Contact information

4307 S Commerce Rd, Commerce Township, MI 48382

http://www.mathesonheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day