Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Dead River Company

Heating and Air Conditioning, Heating Oil

About us

Family owned and operated.

Business highlights

116 years of trusted experience
Emergency Services Offered

Services we offer

Equipment financing & leasing, maintenance and installation, selling of petroleum products including home heating oil, kerosene, diesel fuel, propane and gasoline.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
5%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-19 of 19 reviews

Joe (Skip) R.
01/2017
4.0
heating & air conditioning/hvac
  + -1 more
It took two hours for the work to be completed. They left the area clean, they did a very good job at that. Everything was fine.
Description of Work: They do the servicing and cleaning of the furnace every year.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

James T.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They provided an annual tune-up on our furnace. They are always reliable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Donald H.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Burner motor stopped. It needed to be replaced and was covered under our service plan at no cost. Technician told us the burner was nearing the end of it's useful life and recommended we consider replacing it. We did speak with the service rep and are considering an update this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Liana D.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our propane is delivered automatically. They don't usually notify us of an upcoming delivery, but they do leave the bill so we know it's due. Operators were helpful and explained the entire process of propane and how they charge, etc. Professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

John T.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Put in a new furnace. Went very well. Later they corrected some small mistakes at no extra cost to us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

jacqueline L.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Love this company and the kindness!
Description of Work: Deliver our oil, and also if we have an emergency with our heat or furnace they are quick to respond!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Govind P.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are very good.
Description of Work: I use them regularly, they are my oil supplier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary G.
01/2013
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Forgot to grade them. Horrible company/no ethics.
Rating CategoryRating out of 5
Yes, I recommend this pro

karen B.
06/2012
1.0
heating & air conditioning/hvac
  + -1 more
I feel the slip that I didn't get went to another customer and I refuse to do business with a less than honest company
Description of Work: I was on a heating program with them and the end of 2011 I had a credit of over 600.00 dollars and when the contract ended the next year in 2012 I was 700.00 over the budget. I also used according to them 200 more gallons of oil in 2012 than I did in all of the 14 years I have done business with them. The issue is this winter was a record warm winter and I didn't get one of the slips they charged to my account. I think there is something suspicious about this but I can't get them to understand. There ultimate response was "it is what it is"I feel that there was an error but they refuse to look into this issue. I feel they didn't care and was just being" bull headed" and I paid up the contract and told them I had real issues with the way they were non-caring to my discontent so I told them to stop all services.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$1,200

Barbara P.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have a contract with them. They come on time. They let you know if any work needs to be done. I have used them for several years.
Description of Work: They cleaned my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sid D.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
I am satisfied with their service and would recommend them but they are not cheap.
Description of Work: They came by and delivered some propane to my home. Their delivery service and professionalism is great.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Roberta B.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have always had good experiences with the work. When we've had emergency repairs they were always quick to reply. I have no complaints.
Description of Work: They delivered oil to us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Paul W.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time, and performed a furnace tune up. Nicely Done.
Description of Work: We have a yearly contract with them and have had for years. They clean/tune up the furnace yearly and provide oil. We are very satisfied with this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul F.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were pa professional company. It went very well.
Description of Work: Work on our heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theodore A.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
It is an oil company. They probably do plumbing too, but they are like a heating and fuel delivery service. We were kind of disputing a bill, so they called me and took care of it for me. It was $350 for the replacement part, but they ended up waiving the fee because they had installed our furnace. So, it actually didn't cost us anything now. They are great and provide great service. When we had issues with them, they have been able to work them out with us. We had kind of a high-end furnace installed and they did a great job. When there were issues with it, they came out promptly and fixed it. They return their phone calls and they show up on time. So it is good. Their price maybe a little more expensive than other services, but I think they are pretty good. I would use their services again.
Description of Work: We had a furnace installed by Dead River Company about a couple of years ago. My last interaction with them was today. We had a service call about a month or two ago on our furnace since it broke. So they came out and replaced the parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher M.
08/2010
3.0
heating & air conditioning/hvac
  + -1 more
They have always been on time when we have needed them. We had also gotten our oil through them and just discontinued that. They were really terrible at estimating how much we were going to need. They way overcharged us one year and undercharged us another. They wouldn't work with us on the true patterns of how much oil we used so we decided to discontinue using them for the oil.
Description of Work: We use Dead River Company to service our furnace. Their last visit was for routine maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Judy P.
10/2009
5.0
heating & air conditioning/hvac
  + -1 more
They are good. They are responsible. I don’t see them very often but I would not change them for another oil company.
Description of Work: Dead River Company services the air conditioning and heating unit every year. They are also my oil providers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    73 Pleasant Hill Rd, Scarborough, ME 04070

    www.deadriver.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Heating Oil

    FAQ

    Dead River Company is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Dead River Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Dead River Company does not offer free project estimates.
    No, Dead River Company does not offer eco-friendly accreditations.
    No, Dead River Company does not offer a senior discount.
    Yes, Dead River Company offers emergency services.
    No, Dead River Company does not offer warranties.
    Dead River Company offers the following services: Equipment financing & leasing, maintenance and installation, selling of petroleum products including home heating oil, kerosene, diesel fuel, propane and gasoline.

    Contact information

    73 Pleasant Hill Rd, Scarborough, ME 04070

    www.deadriver.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed