We value honesty and integrity in all aspects of our business. With over 10 years of plumbing and drain cleaning experience, we pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction.
We initially set the appointment up for 9AM. He called the evening before wanting to change the time to 7:30AM. Once he showed up and determined that he was going to have to snake the drain, he quoted a price of $479. What ? Informed him no thanks that we were not prepared to spend $500. He then proceeds to show us a price list from Roto Rooter and what they would charge for the job. We don't care what Roto Rooter would charge. He had some other companies prices too. How do we know he didn't make those price lists up himself ? We told him we were still not interested in him performing this work for us. He then asked what we would be willing to pay. We figured about $100 for the service call and maybe another $100-$150 to snake the drain. $250. He said he would do it for $279. We reluctantly agreed. He then pulls out a very small hand held snake that we could of certainly rented ourselves at Home Depot for much less money. Very disappointed in the entire experience. He was a nice man, but just not customer friendly with his pricing. We also didn't care for him comparing his prices to other companies. For what he did, in the amount of time it took with the small piece of machinery he used to do it with, we felt like we got ripped even paying $279.
Rating Category
Rating out of 5
quality
2.0
value
0.5
responsiveness
2.0
$279
Duane P.
11/2018
5.0
Very good work on time and clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
julia v.
11/2018
5.0
friendly, prompt, knowleable - great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$1,085
Stef D.
11/2018
5.0
Responded quickly. Gave a very reasonable quote. Finish quickly. Did very good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
George M.
11/2018
5.0
Partient, professional. Quick service on a Sunday night. Great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Laurie D.
11/2018
5.0
Remedy was the third plumbing company that worked on our plumbing issue; they ultimately solved the problem. Rema, the owner, was thoughtful in his approach, careful in his explanation, and persistent in his efforts. The job was completed in a timely way, both neatly and cost-effectively. We highly recommend this company. Outstanding customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Esther A.
11/2018
5.0
Fast and prompt service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Virginia P.
10/2018
5.0
He called right away when I inquired about clearing a clogged drain on Home Advisor, and told me he could come out today. Within an hour or so, he was here, negotiating the price and getting his snaking equipment ready. He did a thorough job and gave me advice on how to prevent the problem from happening again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Xiang C.
10/2018
5.0
Remedy came in 45 mins after I contacted him. Very efficient and professional. Everything was done in great quality and clean. Very nice job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark G.
10/2018
5.0
Came same day
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$379
Robert M.
10/2018
5.0
Quick and efficient and on time. Good price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
curtis s.
10/2018
5.0
very good work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kirk H.
10/2018
5.0
Rema never fails to outdo himself with his professionalism. He said he would be back this morning to complete the job and he came at the agreed time of 7:30am. Hes dependable and reliable. I would absolutely recommend his services to anyone in need
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph S.
10/2018
4.5
Came within 90 minutes of initial call. No muss no fuss. In and out in 30 minutes.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
B M.
10/2018
5.0
Arrived on time.Was very knowledgeable,investigated and resolved the problem with expertise.Rema was very nice and I highly recommend his service.Price was right and work was professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve B.
10/2018
5.0
Excellent service. They called me within minutes of my request for a quote and came the next day and installed a new sump pump for a great price. I highly recommend them. In addition he came to do the work right on time and finished in timely manner. Extremely professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$579
Patricia S.
10/2018
3.5
He charged more than quoted by $50?! Here 40 mins max. I did all prep work. He used our rags, paper towels & I told him of previous same problem to help situation be easier, which sure it did. Only had 75 feet clean out hose & ran out, hope he reached source??? Previous, over 5-6 yrs ago ran longer clean out hose. Very courteous & personable man. I am 32 yr realtor & seen many home inspection problems over years. Give him 3.5-4 rating if it doesnt RE-CLOG soon.
Rating Category
Rating out of 5
quality
3.5
value
2.5
responsiveness
5.0
Yes, I recommend this pro
Gary W.
10/2018
5.0
Extremely fast response completely professional the best I've ever seen, and friendly too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brandon B.
10/2018
5.0
Cleared my clogged kitchen sink drain for a great price and fast response
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lori S.
10/2018
5.0
came when i needed them. good price. good manners. completed job in timely fashion. left work area clean. recommend them and will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert C.
10/2018
5.0
Another fompany was scheduled to do the work starting at 0900. When they still hadn't shown up at 1000, I went through HA and Remedy called me back. He showed up on time(1200) and gave me a price of $800. He was finished at 1400. I saved $400 from the price the no-show gave me and my floor wasn't broken up, which the first guy said would need to be done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Emogene L.
10/2018
5.0
Responded quickly and was very efficient. I recommend and will call again if I have any problem in the future.