Thompson Creek Window Company

They were okay. They were acceptable services. The windows are good but I don't have them very much.

The experience was very nice. They are very detailed, conscientious and friendly. They usually come back if there is a problem so their follow up is fantastic. Their punctuality was fine. They cover their feet and fixed any plaster. They did extra insulation and put wood in. We have used them three times already.

They were wonderful and were absolutely great. They did everything they said they were going to do and the window looks great. The salesperson came out here and explained about how the process would work and then another gentleman came out. They just followed through with exactly what they said. They followed up after the service to make sure that we were happy. It was really good.

They are good and excellent. The price was good.

They were wonderful. In fact they are coming back tomorrow to do more. We had one batch and are doing a second. We love them. They had some lovely windows that do all that we wanted. The sales guy came and did a general measurement for pricing. The official measuring guy came out on schedule to do all the measuring and he set the official install date, which happened as scheduled. It was about 3 weeks because they had to manufacture the windows. The install took one day for five windows. They even fought off a bee's nest. They even replaced the wood facing that had been infested with bees at no charge. They took extra care to foam up the edges of the windows so that everything was completely sealed because we had leaking which was the reason for getting the windows in the first place. I am thrilled to death because I haven't had a drop of water since. The front window came in cooler than the previous window where I had window film professionally installed so I was very, very pleased. Tomorrow they are doing the main level windows so I am really excited. I had several different quotes and they were amazing on price. They easily beat all of those with a better product. They gave me great financing options. There was no pressure to do it now for the price. They just said to call if I wanted to do stuff. The windows are beautiful and the install was excellent. They glide very nicely. They look amazing. I am getting a sliding glass door in the second batch. They were very responsive. They assigned a project manager who was available for questions. They always called when they said they would. They were very punctual. All appointments were kept as promised. They were very professional.

It turned out good. They were professional. They finished ahead of schedule. I didn't do a lot of additional research but I felt that I got a good deal.

We had a good experience with them. Their work was pretty good.

The work was good. It seemed to be high quality and a very clear process. They also had good communication.

It turned out nice. They installed all the windows in one day. They were clean, very efficient and very respectful. They cleaned up after themselves. They did exactly what they said they were going to do. I would probably use them again.

It turned out really well. We were really impressed with the quality of their windows which caused us to purchase them. Their install team was top notch. The pricing was pretty good and we got a fair price. The pricing of one of their competitors was a little bit less but the quality of their window didn't appear to be equal either. I believe they were on time but I wasn't here for the install.

It was overpriced. I probably paid too much for it. It is a good door and it is well insulated but I should have shopped a little more. The door may not be overpriced; I just may have jumped a little soon. I might have gotten a less expensive door if I had shopped around that might have fit my bill. I would recommend them but I would say to shop around because on putting that much money into it. The service was very good. They didn't get my charges set up right so I had to work with them about 3 months on the financing.

It went phenomenal. They were very professional. I liked everything about them. The salesman wasn't pushy. They explained everything about the windows and they compared them to all sorts of other windows. They really educated me on windows in general to give me the opportunity to make an educated decision. The price was fair. I would absolutely use them again.

It worked out very well. They were professional and did the job in a timely manner. I had used them before. The doors are working out great and there have been no problems. My interaction with them was good.

I wouldn't say anything bad. I was really, really impressed with their work. They were, in my mind, as perfect as someone can get who is doing the job for you. I have checked out some other places and they are not out of line with what I would have had to pay somebody else who might not have done the job as well. They're just wonderful. If I had a need, I would use them again. I learned about them through my daughter. She had used them twice for the townhouses that she had and she was so happy with their work that's why I called them. She was also pleased with them.

They turned out good. They were professional and courteous. I found a defective after they left and they responded immediately and fixed the problem as fast as they could. They were expensive but it was fair for the quality.

We called on a Sunday to price out options, and they came to our home the *same* day. We were really impressed by this and by their products and services. We contracted with them the same day and there was some delay in getting someone here to take measurements. The person who came to take measurements was extremely professional and listened to all our concerns about testing for lead paint, making sure there would be proper abatement, and he explained the adjustments we would need to make to our security system. The installation team was from Thompson Creek and not hired out, they confirmed all measurements and installed the windows and door quickly and efficiently. We're happy with the look and quality of the product. This isn't the cheapest source of windows and doors, but the quality of the work and the material for us was worth it.

It was fabulous. They were quick and neat. They came when they said they were going to. They cleaned up after themselves. They had a person come to the site to verify that the work was proceeding and to make sure that the guys were doing what they were supposed to be doing. I was happy because there were follow up. I got their name from a guy on the news on television. They were a little expensive. They have a patent on the gutter system and they manufacture it locally. The price was steep. The first meeting was very comprehensive. They showed me the contents of the gutters and door and how they put it all together.

In each case they were excellent. We had a slight problem with the casement windows opening and closing. There was a little catch in the mechanism. We called them and they had a guy out here in about two days. It was not big deal. He just made an adjustment and he was out of here in 10 minutes and it was perfectly taken care of. They are very professional. They make an appointment and they are here on time. They clean up after themselves and keep the area clean while they are working. They have a follow up person who comes around after the project is completed to make sure that I am happy with it and that everything is working properly. They are just a really good outfit. We live close to their manufacturing facility so we have been to their location, show room and everything. We are quite familiar with them. They are not cheap and are not the cheapest guy in town. We could have gotten a better price.

They were good. We never really followed through. The meeting was nice. I was going to get windows and I could not really afford it at the time. I thought they were very pleasant, on time and worked with me very well. I thought their pricing was a little high.

It turned out great. The service was pretty good from the time they got here including their professionalism and cleanup. I didn't have any issues. I would recommend them because of price. The price was a little steep.

They were all right but I wouldn't use them again. The quality was fine but they weren't timely. I wasted a lot of time waiting on them to show up for multiple appointments. The price was pretty high. They don't manage their schedules very well. They were professional.

Everything was fine. It was quick and painless. I can't think of anything great, but nothing went wrong.

The service is great and he is very, very good. He is the best service that I've ever had.

It turned out very well. They came when they said they were going to come and they were quite prompt in getting the job done and they cleaned up after themselves. It worked out quite well. It was about $1,000 per window and $1,500-$2,000 for the door. I am paying it off over time.

It turned out fine. I chose them because there is a lifetime warranty on the windows and because they are a local Maryland company. It was too pricey. $1,000 a window is pretty expensive.