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Thompson Creek Window Company

Windows, Doors, Gutters,

About us

Thompson Creek Window Company designs, manufactures, sells, and installs stronger, safer windows built specifically for your home and our unique climate. We have been customizing and manufacturing replacement windows, doors, gutters, siding and roofing in the Mid-Atlantic region since 1980. Our products deliver time and again, improving a home’s energy efficiency and increasing home values, curb appeal and sheer comfort. Our windows and gutter systems are custom manufactured, installed and serviced from our family owned and operated factory in Upper Marlboro, Maryland – eliminating costly and inefficient middle parties. We’re so sure you’ll love our products that we back everything up with our Thompson Creek No-Hassle Warranty and Buyer Protection Guarantee. At Thompson Creek, we’re your friends and neighbors. We’re proud of our history in the Mid-Atlantic region and proud to help our communities improve the comfort and conditions of their homes.

Business highlights

45 years of trusted experience

Services we offer

Windows, Gutters, Doors, Roofing, Siding,

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,666 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
5%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1626-1650 of 1666 reviews

Jeanne C.
02/2014
4.0
replacement windows
  + -1 more
I was pleased with the work.
Description of Work: I had to replace windows in my sunroom last year 2013. It was a continuation of replacements that were done in a previous year .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Thompson Creek Window Company
Thank you for your review! We're so glad you returned to Thompson Creek to replace more windows in your home.

Stan S.
02/2014
5.0
gutter repair
  + -1 more
Perfect work.
Description of Work: Gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Thompson Creek Window Company
We are so happy to hear that you had a perfect gutter installation! Thank you for sharing your experience with other members.

Jay H.
01/2014
5.0
gutter repair, replacement windows, doors
  + 1 more
.
Description of Work: Some years ago they instaled windows and front door. one 45 degree bay window. Last summer they installed a front gutter tro match the type put on with the original install of windows. All went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Thompson Creek Window Company
Thank you for choosing Thompson Creek to replace your windows, gutters and doors! We're glad to hear that everything went very well!

sheila W.
01/2014
5.0
replacement windows
  + -1 more
Replaced roll window in kitchen
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Thompson Creek Window Company
Thank you for choosing Thompson Creek to replace your windows. We really appreciate your review!

Joseph L.
01/2014
5.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Thompson Creek Window Company
Thank you for trusting Thompson Creek to replace the windows in your home!

Jim W.
01/2014
5.0
replacement windows
  + -1 more
.
Description of Work: Installed nine windows and a bay window on the front.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Thompson Creek Window Company
Thank you for trusting Thompson Creek to replace the windows in your home. If you have any before and after pictures we'd love to see them - please send them our Public Relations Coordinator, Katie at ksushko@thompsoncreek.com.

Linwood S.
12/2013
5.0
remodeling, doors
  + 0 more
Storm Door. Good job!!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Walter H.
12/2013
5.0
replacement windows
  + -1 more
unknown
Description of Work: "Thompson Creek installed Six windows For Me |The Job Went Well"
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for your review! Please reach out to us if you have another home improvement project in mind in the future!

Leslie J.
12/2013
5.0
replacement windows
  + -1 more
unknown
Description of Work: Custom manufactured and installed very large arched window in the front of our house. The sales rep was very knowledgable and walked us through the options without pushing for any extras. The install was perfect, we love our window.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thompson Creek Window Company
We're so glad to hear you had a great experience with us! Thank you for writing a review!

Paul M.
11/2013
5.0
gutter repair, replacement windows
  + 0 more
Went great.
Description of Work: Installed new gutters and downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from Thompson Creek Window Company
Thank you for your review! Please be sure to give us a call if you ever need anything else in the future.

C A M.
11/2013
5.0
replacement windows
  + -1 more
unknown
Description of Work: I used THOMPSON CREEK WINDOW COMPANY
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for your review!

Linda C.
11/2013
5.0
replacement windows
  + -1 more
See above.
Description of Work: Thompson Creek replaced all of our windows, in ONE DAY! They were efficient, and cleaned everything up when they were done. The new windows are fantastic, and when we have had problems, they have immediately sent someone out to help us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Thompson Creek Window Company
Thank you so much for the raving review. We're so glad to hear that you love and you're enjoying your new windows!

Ed B.
10/2013
5.0
gutter repair
  + -1 more
It was flawless.
Description of Work: Installed gutters on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Thompson Creek Window Company
We're so glad to hear that your gutter replacement experience was flawless! Thank you for sharing your experience!

Lisette W.
10/2013
5.0
gutter repair, replacement windows
  + 0 more
,
Description of Work: tHEY WERE ON TIME AND THE TWO YOUNG MEN WERE VERY PROFESSONIAL, THEY FORGOT TO PUT THE SIGN IN THE FRONT YARD TO ADVERTISE. THEY HAD WORKED IN OUR BLOCK FOR A NEIGHBOR DOWN FROM US AND SINCE THEN OUR NEIGHBOR UP FROM US THEY DID WORK FOR THEM. WE WERE QUITE PLEASED WITH WHAT WAS DONE. EDWARD WIGGINS/ LISETTE WILLIAMS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Thompson Creek Window Company
We're so glad to hear that you were very pleased with our workmanship. We really appreciate you sharing your experience with other members!

Corey W.
10/2013
5.0
replacement windows, doors
  + 0 more
Excellent service!
Description of Work: Install sliding door with frame

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Thompson Creek Window Company
Thank you for your review! We're so glad to hear we provided you with excellent service during your installation!

Frank M.
09/2013
5.0
gutter repair, replacement windows
  + 0 more
went very well
Description of Work: replace my gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Thompson Creek Window Company
We're so glad to hear that your gutter replacement experience went well! Please do not hesitate to reach out to us if you have any questions in the future!

Sandy A.
08/2013
4.0
gutter repair
  + -1 more
Description of Work: They removed old gutters and installed new Thompson Creek Gutters. They were clean fast and efficient. The project manager was also present, but did not stay for the entire installation. He seemed like he was there to collect payment. It came to a little over $1,000 for a townhouse. I felt the price was a little steep, but I didn't have time to shop around.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for your choosing Thompson Creek for your gutter replacement project. Enjoy your new maintenance-free gutter system!

Sylvia B.
03/2013
3.0
gutter repair, doors
  + 0 more
.
Description of Work: Just sat through a mind-numbing 4 hour estimate for a gutter replacement and a new front door entry system (1 front door, 2 sidelights). The sales person was very nice and professional, however, the Ipad application that was being used was apparently not functioning properly so we were unable to get a good quality presentation of the available doors and side-lights. Upon seeing the 17,000.00 + price tag (after the 30% discount) for the combined gutter and front entry system replacement, we were absolutely shocked! We were dismayed to see the items combined so we had the rep seperate out the front door entry system from the gutter. The front door was about 8000.00! We were hoping to look at some different options for the front door, but we were well into hour 3 and we were exhausted and with the IPad application not behaving properly, this was a very tedious and confusing process. After the sales rep left, we got online to the door company website (Provia) and we were able to design to our hearts content (no pricing was supplied however). I think the Thompson Creek gutters are an excellent quality as are the Provia doors, however, we will be checking with other platinum member installers of the Provia door to compare prices. The gutters will sit on the back burner until we win the lottery.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,392

Response from Thompson Creek Window Company
Thank you for feedback and bringing this to our attention. We are so sorry that this happened during your appointment. We are looking into the iPad issues to ensure something like this does not repeat. We are anxious to speak to you and try to remedy all frustrations. Our sales manager, Daniel Donovan has not been able to reach you and would like to discuss your experience. Please contact him at your convenience at ddonovan@thompsoncreek.com or 240.455.0580. Thanks!

Bob R.
02/2013
5.0
gutter repair, replacement windows
  + 0 more
. see above
Description of Work: We are in the midst of a renovation that has escalated. There have been numerous "surprises" in our old house. I am pleased to say that Thompson Creek has been the lone bright spot. They showed up not only on time but early. They replaced a window quickly, effieciently and professionally. We also had them replace our gutters. Their salesman noticed a feature on the gutters that we didn't replace that his competitor didn't. The gutter crew showed up, on time, if not early. There wa a bit of a snag as the fascia on the house was warped and they needed wedges to install the gutter straight. I think the saleman or the person who measured the gutter should have noticed that. It didn't delay the project as it began to rain. The crew suggested they return on Saturday AM to complete the job. When they arrived (on time but not too early), they had the wedges and finsihed the project quickly, efficiently and professionally. Thompson Creek spends a lot of money on advertising and I always wondered how good they were. My answer: they're every bit as good as advertised and then some. I wouldn't hesitate to recommend them or use them again. Antonio3 is a great crew leader.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from Thompson Creek Window Company
Thank you for the feedback after your home improvement project. We appreciate you sharing your experience. If there is ever anything else we can do for you, please do not hesitate to give us a call!

Maxine S.
02/2013
5.0
gutter repair, replacement windows
  + 0 more
lea
Description of Work: Thompson Creek replaced all the gutters and fascia board on our house, rerouting some of the gutters to give a more aesthetic appearance. Their staff was punctual, professional, and responsive to our concerns about keeping the water outflow away from the house. They did a very good job in about 6 hours, making sure to clean up and leave the yard as they found it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Thompson Creek Window Company
Thank you so much for your review. We're so glad to hear you are very happy with your gutter installation. Please do not hesitate to reach out to us if you ever need anything else in the future. Thanks again for trusting your home to Thompson Creek!

DANA N.
11/2012
5.0
replacement windows
  + -1 more
The service was very good.
Description of Work: They replaced all of our windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for your review and trusting your home to Thompson Creek!

Faye G.
10/2012
1.0
gutter repair, replacement windows
  + 0 more
See above.
Description of Work: I called Thompson Creek to give me an estimate on replacing the gutters on my house. The salesman insisted that my husband had to also listen to his sales talk, even though my husband was disabled and did not make financial decisions regarding our home. The salesman had to give me his whole sales pitch before he measured for the gutters. His price was high, and I felt pressured to buy that day - but I didn't. I later brought gutters from another company - a comparable gutter system for half the price. I will never deal with Thompson Creek again.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Thompson Creek Window Company
Thank you for your review. We do prefer to have both homeowners present during the sales appointment so there are no issues with the project down the line. However, with your husband's disability, we sincerely apologize for the persistence of our representative. He has been contacted about his behavior so this will not happen again.

Margaret M.
09/2012
4.0
gutter repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric G.
09/2012
5.0
doors
  + -1 more
unknown
Description of Work: They replaced our front door and sliding glass door. It turned out great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thompson Creek Window Company
Thank you for your feedback. Customer satisfaction is very important to us so we're happy to hear that you're happy! Please do not hesitate to give us a call if you ever need anything in the future.

Christina L.
07/2012
4.0
gutter repair
  + -1 more
see previous comment
Description of Work: We have a relatively small townhouse and just needed gutters on the front and back. Pros: So far, very pleased with the gutters. Installation was a breeze and the guy who dropped the gutters prior to install noticed that the ones we had chosen were not the best color match for our home, so he arranged to have a better matching set delivered on the install date. The ones that they installed match perfectly. I'm happy to support a local company. Cons: Was not impressed with the aggressive sales pitch or the fact that the price seemed to be pulled out of thin air. Was told that tonight is the last night that this discount is available so sign now. So we signed and then did some research online and figured out that we were probably going to overpay - so we called to cancel the contract the following Monday and lo and behold, they drop $500 from the price over the phone. So we kept the contract. Just be aware that the prices don't seem firm and there seems to be a large margin.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Thompson Creek Window Company
We appreciate you taking the time to give members your feedback of your gutter installation. Due to our monthly goals with our supplier, at unique times we are able to sacrifice profit to ensure we hit our quota and also the needs of our customers. Customer satification is our number one priority.

Contact information

4200 Parliament Place Suite 600, Lanham, MD 20706

http://www.thompsoncreek.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Gutters,
Siding,
Glass and Mirrors,
Roofing,
Unfinished Carpentry,
Finished Carpentry and Woodworking,
Screen repair,
Window Treatments,
Gutter Cleaning,
General Remodeling

FAQ

Thompson Creek Window Company is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Thompson Creek Window Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thompson Creek Window Company offers free project estimates.
Yes, Thompson Creek Window Company offers eco-friendly accreditations.
No, Thompson Creek Window Company does not offer a senior discount.
No, Thompson Creek Window Company does not offer emergency services.
Yes, Thompson Creek Window Company offers warranties.
Thompson Creek Window Company offers the following services: Windows, Gutters, Doors, Roofing, Siding,

Contact information

4200 Parliament Place Suite 600, Lanham, MD 20706

http://www.thompsoncreek.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM